Willis Towers Watson Summary Slide

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Customer:

Willis Towers Watson

Industry:
Insurance

Size:
10,000+ employees

Country: “We’re accelerating growth by running a reliable company and using Dynamics 365
United Kingdom
and Power BI to make the right decisions to properly manage our business.”
Products and services:
—Luis Maurette, CRB Global Head of Sales and Client Management, Willis Towers Watson
Microsoft 365 
Microsoft Teams 
Microsoft Dynamics 365 
Microsoft Relationship Sales  Situation: Solution: Impact:
Microsoft Dynamics 365 Sales 
LinkedIn Sales Navigator  Formed by merger in 2016, insurance Spearheaded by the Corporate Risk With centralized client data and robust
Microsoft Power Platform  brokerage and advisory company Willis and Broking (CRB) analytics, the company can now better
Microsoft Power BI Towers Watson (WTW) needed to unit, WTW adopted Microsoft manage its sales pipeline and perform
Read full story here centralize client data into one platform Dynamics 365 Sales and Power revenue forecasting. WTW gained a
and unify the sales process across the BI. After a seamless company-wide deeper understanding of client segments
large company. deployment, nearly 90 percent and has personalized service, which led
of client-facing staff have adopted the to a significant boost in sales leads.
new tools.

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