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Decision Making

The document discusses decision making, including defining it as a process starting with problem identification and ending with evaluating implemented solutions. It describes two types of decisions - structured/programmed decisions which are routine, and unstructured/non-programmed decisions which have incomplete information. It also discusses two types of decision making conditions - certainty where all alternatives' results are known, and risk/uncertainty which is more common. Finally, it outlines eight steps in the decision making process.

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Arvin Jonah Requerman
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69 views19 pages

Decision Making

The document discusses decision making, including defining it as a process starting with problem identification and ending with evaluating implemented solutions. It describes two types of decisions - structured/programmed decisions which are routine, and unstructured/non-programmed decisions which have incomplete information. It also discusses two types of decision making conditions - certainty where all alternatives' results are known, and risk/uncertainty which is more common. Finally, it outlines eight steps in the decision making process.

Uploaded by

Arvin Jonah Requerman
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPT, PDF, TXT or read online on Scribd
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COLLEGE WORK

PERSON PERSON
THAT
YOU LOVES
LOVE YOU
How do you make
decisions?
What are things you need to
consider in making decisions?
DECISION-MAKING
DECISION MAKING
– is a process which begins with
problem identification and ends
with the evaluation of
implemented solutions.
TYPES OF DECISIONS
1. Structured or programmed
decision
-a decision that is repetitive
and can be handled using a
routine approach.
1. Structured or programmed decision
For example, a restaurant
customer complains about the dirty
utensils the waiter has given him.
This is not an unusual situation, and,
therefore, standardized solutions to
such a problem may be readily
available.
TYPES OF DECISIONS
2. Unstructured or
nonprogrammed decisions
-applied to the resolution of
problems that are new or
unusual, and for which
information is incomplete.
2. Unstructured or
nonprogrammed decisions
For example, a hotel manager is asked
to make a decision regarding the building
of a new hotel branch in another city to
meet the demands of businessmen there.
TYPES OF DECISION-
MAKING CONDITIONS
1. Certainty conditions
– ideal conditions in deciding
problems; these are situations in
which a manager can make precise
decisions because the results of all
alternatives are known.
1. Certainty conditions
For example, bank interests
are made known to clients so it is
easier for business managers to
decide on the problem of where
to deposit their company’s funds.
TYPES OF DECISION-
MAKING CONDITIONS
2. Risk or uncertainty conditions
– a more
common condition
in deciding
problems.
2. Risk or uncertainty conditions
For example, a manager is asked to
invest some of their company funds in
the money market offered by a financial
institution. Risk factors must be
considered, because of the uncertainty
conditions involved, before making a
decision—whether to invest or not in the
said money market.
STEPS IN DECISION-MAKING
PROCESS
1. Define the Problem
2. Identifying Decision Criteria
3. Allocating Weights to the
Criteria
4. Developing Alternatives
STEPS IN DECISION-MAKING
PROCESS
5. Analyzing Alternatives
6. Selecting an Alternatives
7. Implementing the Alternative
8. Evaluating decision
effectiveness
Think of a difficult problem you
encountered before. Explain the
scenario and how did you solve
it?
GROUP ACTIVITY
Group 1 – Play a scenario that shows decision
– making.
Group 2 – Think of a one minute song that
indicates decision-making.
Group 3 – Show decision-making by means
of drawing.
Group 4 – Dance a song that describes
decision-making.
RUBRICS
 Content – 5 points
 Creativity – 5 points
 Collaboration – 5 points

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