Website Content
Website Content
Users usually know little or nothing about your organization. They are
relying on you to give them all the information they need to get to know
you - and then to make a decision.
Make sure that the content you provide caters for all their information
needs and leads them to decide in your favor.
EXAMPLE
email newsletter, a Twitter feed or a Facebook page. Give her information that
makes her feel she has done the right thing by trusting you.
To create content, you need to understand how
the journey is expressed for the subject matter of
your website.
You can then draw up an inventory of content
features that support it.
CONTENT INVENTORY
CHOOSING FORMATS
Budget:
Does your audience have any special needs, e.g. if they don’t have broadband, you should not use video.
Production & maintenance issues:
Are there any constraints on content because of the law, e.g. privacy issues, etc.
MOST WIDELY USED CONTENT FORMATS ON THE WEB
Plain text
Plain text is the most straightforward of all content to
be published on the web. This is because it can be
authored in any word processor (e.g. Microsoft Word) and
viewed in any web browser, whether desktop or mobile.
MOST WIDELY USED CONTENT FORMATS ON THE WEB
Flash
Flash is a format that allows for highly interactive
applications, games and other content to be published
online. However, it is also expensive to produce and is
not suitable in all circumstances.
Research by User Interface Engineering suggests that the best use for Flash remains as a
supplementary content format within a standard HTML-based site. Their
recommendations include:
• To illustrate an event that occurs over time, e.g. an interactive animation that shows
how greenhouse gases contribute to Global Warming.
• To illustrate an event that occurs within a large space, e.g. the movement of power in a
power grid.
• To illustrate the relationships between objects or to clarify choices, e.g. to show the
configuration options on a piece of machinery.
• To deliver rich media content such as online games.
MOST WIDELY USED CONTENT FORMATS ON THE WEB