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    CIS Jeopardy Review 2

    Uploaded by

    Jhun
    This document contains a Jeopardy-style game covering various topics related to communication skills, conflict resolution, cultural awareness, goal-setting, and active listening in a healthcare context. The game includes 100 questions across 5 categories, worth $100-$500 each. Correct answers are provided for each question.

    Copyright:

    © All Rights Reserved
    Download as PPT, PDF, TXT or read online from Scribd

    CIS Jeopardy Review 2

    Uploaded by

    Jhun
    41 views27 pages
    This document contains a Jeopardy-style game covering various topics related to communication skills, conflict resolution, cultural awareness, goal-setting, and active listening in a healthcare context. The game includes 100 questions across 5 categories, worth $100-$500 each. Correct answers are provided for each question.

    Copyright

    © © All Rights Reserved

    Available Formats

    PPT, PDF, TXT or read online from Scribd

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    This document contains a Jeopardy-style game covering various topics related to communication skills, conflict resolution, cultural awareness, goal-setting, and active listening in a healthcare context. The game includes 100 questions across 5 categories, worth $100-$500 each. Correct answers are provided for each question.

    Copyright:

    © All Rights Reserved
    Download as PPT, PDF, TXT or read online from Scribd
    Download as ppt, pdf, or txt
    41 views27 pages

    CIS Jeopardy Review 2

    Uploaded by

    Jhun
    This document contains a Jeopardy-style game covering various topics related to communication skills, conflict resolution, cultural awareness, goal-setting, and active listening in a healthcare context. The game includes 100 questions across 5 categories, worth $100-$500 each. Correct answers are provided for each question.

    Copyright:

    © All Rights Reserved
    Download as PPT, PDF, TXT or read online from Scribd
    Download as ppt, pdf, or txt
    of 27

    Jeopardy

    Written Values and Active


    Conflict Multiculturalism
    Communication Goals Listening

    $100 $100 $100 $100 $100

    $200 $200 $200 $200 $200

    $300 $300 $300 $300 $300

    $400 $400 $400 $400 $400

    $500 $500 $500 $500 $500

    Final Jeopardy - Blame


    Written Communication- $100
     The point of an email subject line is this.

     Draw attention.
    Written Communication - $200
     This is what you can do to help make an email
    easier to read.

    (Three possible answers)

     Use bullets
     Use numbers
     Use charts
    Written Communication - $300
     A good way to help a doctor answer your fax is
    to do this.

    (More than one possible answer)

     Use check boxes


     Use numbers when more than one issue is
    involved
    Written Communication - $400
     E-prescribing is valuable because it reduces
    these.

     Errors/mistakes.
    Written Communication - $500
     In addition to being useful for communicating
    between staff and other healthcare
    professionals, written communication is also
    useful in helping patients with this type of
    disability.
     Hearing
    Conflict - $100
     Conflict can mostly be seen as this.

     Differences of opinion
    Conflict - $200
     A useful tool when dealing with conflict is using
    this type of statement.

     “I” statements
    Conflict - $300
     The F in FADE stands for this.

     Find the real problem.


    Conflict - $400
     A dynamic process in which two or more parties
    try to reach a mutually beneficial outcome is also
    known as this.

     Negotiation
    Conflict - $500
     Sit, stand and walk tall, and waiting when you or
    the other side is angry are all tips for being this.

     Assertive
    Multiculturalism - $100
     A good way to check for understanding is using
    this method.

     Teach-Talk Back
    Multiculturalism - $200
     Using an interpreter is often a good solution for
    this issue.

     Language barrier
    Multiculturalism - $300
     Becoming sensitive to patients’ beliefs and
    attitudes as well as being aware of your own
    bias’ and values is known as this.

     Cultural Awareness
    Multiculturalism - $400
     The process of learning about other cultures and
    the values they hold is known as this.

     Cultural Knowledge
    Multiculturalism - $500
     The only time one should discourage a cultural
    practice is when this might happen.

     Harm
    Values and Goals - $100
     The A in SMART refers to this type of goal.

     Attainable
    Values and Goals - $200
     What you believe are important to your life and
    how you live and make decisions are known as
    these.

     Values
    Values and Goals - $300
     Inflexibility and obsession are negative aspects
    to these.

     Goals
    Values and Goals - $400
     The M in SMART refers to this.

     Measurable
    Values and Goals - $500
     A good way to make your goals more specific is
    to ask these six questions.

     Who
     What
     When
     Where
     Why
     How
    Active Listening - $100
     If a patient is confused when you state a generic
    name, you can also say this to help them
    understand.

     Brand name
    Active Listening - $200
     If you do not understand something or if you
    want to confirm you have heard everything, you
    can use these to find out.

     Questions
    Active Listening - $300
     Giving in to demands or pressure in order to
    avoid conflict is this type of behavior.

     Passive
    Active Listening - $400
     If you try to “win” an argument or bully people
    into accepting your way, you are being this type
    of person.

     Aggressive
    Active Listening - $500
     The most important reason to listen to a patient,
    and the thing you need to know before you can
    help them, is this.

     What they need/their needs


    Final Jeopardy
     Complete the following sentence:

    It’s not my __________, but it is my __________.

     It’s not my fault, but it is my problem.

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