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Food and Beverage Services

This document summarizes different types of food and beverage services. It discusses two broad categories: on-premise services which provide food and beverages as the primary business like commercial catering establishments, and non-commercial services which are secondary businesses that cater to their own customers with limited options. It also outlines common forms of F&B services like catering, quick service restaurants (QSR), and full service restaurants (FSR). Finally, it lists the objectives of F&B services which include satisfying physiological, economic, social and psychological needs while providing quality food, service and value.

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Jesman Pagulayan Bautista
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77 views9 pages

Food and Beverage Services

This document summarizes different types of food and beverage services. It discusses two broad categories: on-premise services which provide food and beverages as the primary business like commercial catering establishments, and non-commercial services which are secondary businesses that cater to their own customers with limited options. It also outlines common forms of F&B services like catering, quick service restaurants (QSR), and full service restaurants (FSR). Finally, it lists the objectives of F&B services which include satisfying physiological, economic, social and psychological needs while providing quality food, service and value.

Uploaded by

Jesman Pagulayan Bautista
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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Food and Beverage

Services
F&B Services can be of the following two types:

Off Premise or
On Outdoor
Catering
Premise
There are two broad types of F&B Services
operations:

1
In this case, F&B Services is the primary business.
Commercia The most known commercial catering
establishments.
l

2
Non-Commercial
Non-commercial operations are secondary businesses
in alliance with the main business. These F&B services
mainly cater to their consumers with limited choice of
food and beverages. These establishments often run
under contracts.
Let us first
understand some
common forms of
F&B service.
1 Catering 2 QSR 3 FSR
Catering is the These are the fast They are fine dining, family,
specialty, ethnic, or
business of providing food outlets called theme restaurants called
foods and beverage Quick Service Full Service Restaurants
service to the people Restaurants where the where the food and
beverage menu is wide
at a remote location. It food is prepared, and the customer’s
is a part of food and purchased, and expectations are high.
beverage service generally consumed They are operated with
customer satisfaction
sector. quickly. They are run and experience as the
with convenience as a key factors
main factor.
Food Preparation Operations
Issuing
Cooking
Storing and
Preparing

Preparing
Purchasing
for Service

Cleaning
after
Consumptio Serving
n

Consumin
g
Food and Beverage Service
Objectives
The need to taste
To satisfy the following different varieties
Physiological
needs: of food.

The need to get


Economic
Food al
F&B Services at
the invested cost.

and
Beverage The need to find
Social friendly
Service atmosphere.

Psychologica The need to


elevate
l
self-esteem
Food and Beverage Service
Objectives
To provide high quality food and beverages.

To provide friendly and welcoming


atmosphere.
To provide professional, hygienic, and attentive
service.
To impart value for money.

To retain the existing customers and to bring in new


ones.
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