Electronic Premium Remittance System (EPRS)

version 2.4

March 18, 2013

 • EPRS is an acronym
for Electronic
Premium Reporting
System
What is EPRS?
• A web-based
application designed
for PhilHealth
employers, to use in
reporting premium
contributions
 • Register to secure a
How can I get user account and
password
access to the  Registration can be done
EPRS? through walk-in to
nearest
PRO/Branch/LHIOs and
fill-out the POAF*
 or Electronically:
http://www.philhealth.gov.ph/onlineservices
and look for EPRS – ePOAF link

*PhilHealth Online Access Form (POAF)

ePOAF
 • Please check your
I have filled-out email and carefully
the follow the instruction.
POAF/submitte
 You will be required to
d registration confirm your identity
through ePOAF,  Membership clean-up
what’s next?  Install the SSL Certificate
 User account and
password activation
 • You may now start to
I have my user prepare your monthly
account for remittance report.
the EPRS, have
installed the
certificate,
What should I
do next?
 • EPRS v.2.4 has five
modules:
 Employer Profile
What’s inside  Employees
the EPRS? Management
 Employees Remittance
Status
 Payment Management
 Transaction Monitoring
What’s inside the EPRS?
• Employer Profile module
 Displays the employer profile

Sync icon – Updates employer profile in the EPRS

based on what is in the Membership Database
• Employees Management Module

•Displays employees masterlist

•View employees’ profile
•Edit employees’ profile
•Link to Online Registration
•Add New Employee
• Employees Management Module – sub-module

•When “Add
Employee (box) is
clicked, employers
will be required to
supply the
employee’s PIN
and Birthday
• Employees Management Module – sub-module
• Employees Management Module – sub-module

•IF PIN and Birthday did not match (based on our

membership database or if such PIN do not exist,
EPRS will prompt the employer with the message:
• Employees Management Module – sub-module

•IF PIN and

Birthday is
found in
PhilHealth
membership
database,
EPRS will
display:
• Employees Management Module – sub-module

•IF PIN and Birthday is found in our membership

database, and the employee is already included in
the employer’s masterlist, EPRS will prompt:
• Employees Management Module – sub-module
• Employees Management Module – sub-module

•When “view employees’ profile icon (box) is

clicked, employee’s information will be displayed
• Employees Management Module – sub-module
• Employees Management Module – sub-module

•When “edit employees’ profile” icon (pencil)) is clicked,

fields for additional employee’s information can be
supplied.
• Employees Remittance Status Module

•Management of employees’ remittance status

-Tab for the list of Active employees (Default)
-Tab for the list of employees with “No Earnings” status
-Tab for the list of employees with “Separated” status
-Tab for the list of “All” employees
-“Pencil” icon for setting applicable period
-“Pencil” icon for editing employee’s remittance status
• Employees Remittance Status Module
 • Employees Remittance Status Module

Setting Applicable Period

• Employees Remittance Status Module
• Employees Remittance Status sub-module

•Updating of employees’ employment status – “Active status”

• Employees Remittance Status sub-module

•Updating of employees’ salary bracket

(Required if the status is “Active”
• Employees Remittance Status sub-module

•Updating of employees’ employment status – “No Earnings status”

• Employees Remittance Status sub-module

•Updating of employees’ employment status – “Separated status”

• Payment Management module

- Print PEPRL (Optional)

- Generate SPA/PPPS
- Payment for Posting
- SPA History
• Payment Management module – PEPRL
• Payment Posting module – Generation of SPA
• Payment Management module – Generated SPA
• Payment Management module – Generated SPA
• Payment Management module –
SPA for Payment and Posting
• SPA for Payment and Posting
• SPA for Payment and Posting
• SPA for Payment and Posting
• SPA for Payment and Posting
• SPA for Payment and Posting
• SPA for Payment and Posting
• SPA for Payment and Posting

EPRS validates the POR details with the Treasury Database

• SPA for Payment and Posting
• SPA for Payment and Posting
• SPA for Payment and Posting
• Payment Posting module – SPA History

Link for printing SPA

• Payment Posting module – SPA History
• Transaction Monitoring module

• Transaction with SPA • Transaction without SPA

• Print eRF-1 • Delete Transaction
• Edit Transaction
• Transaction Monitoring module
• Transaction Monitoring module

eRF-1 in PDF format

• Transaction Monitoring module

Last page of the Posted eRF-1

• Transaction Monitoring module

eRF-1 - “Received” status (unposted)

• Transaction Monitoring module

Deleting transaction with “posted” status

• Transaction Monitoring module

Deleting transaction with “received” status

• Transaction Monitoring module

Editing transaction with “posted” status

• Transaction Monitoring module

Editing transaction
with “received”
status
• Transaction Monitoring module

Ex. Editing OR No.

• Transaction Monitoring module
• Transaction Monitoring module
• Transaction Monitoring module
• Transaction Monitoring module

OR No. From DDDDD to BBBBBBB

• Transaction Monitoring module
Frequently Asked Questions
(FAQs)
 Step 1: Set the applicable month and year.

How will I 1.1. Upon logging-in, proceed to “Employees

Remittance Status” module.
prepare 1.2. Click “Edit Applicable Period”
premium 1.3. Set the Applicable Month and Year
remittance Step 2: Manage employees’ remittance status
list using the 2.1. Click the “pencil icon” besides each
EPRS v.2.4? employees to update the employee’s
remittance status and salary bracket
 Step 3: Validate the prepared remittance list

3.1. Upon updating the employees’ remittance

How will I status and salary bracket, proceed to
“Payment Management” module.
prepare 3.2. Validate the “Summary of PhilHealth
Premium Payment” and the Preliminary
premium Premium Remittance List (PEPRL)
against your payroll record. The
remittance information provided therein is the
summary/computation of what you have
list using the made in Step No. 2.

EPRS v.2.4? Should there be discrepancies, go back to

Step No. 2 and manage the employees’
remittance status.

3.3. If the entries are correct, generate and

print the SPA.
I have
prepared the Step 4: Remit premiums at nearest ACA/
PRO/ Branch
remittance
list, and have 4.1. Present your SPA to the teller/cashier*
together with your payment
generated the
4.2. Wait for your validated
SPA, what acknowldegement receipt
should I do (POR/PAR/BPS).

next?
* A PhilHealth Circular and Office Order will be
issued on the “No SPA No Payment” policy
 Step 5: Post your Payment to submit your
Remittance Report (RF-1)

I have 5.1. Go to “Payment Management”

module.
remitted the
5.2. From the selections in the
premium “printer” icon, select the “SPA for
contributions, Payment and Posting”. The list
of SPA/s for payment and
how will I posting will be displayed.
submit my 5.2. Click the “payment option”
(green arrow). The SPA
Remittance information will be displayed.
Report (RF-1)? 5.3. Click the drop-down arrow and
select the venue of payment
(PhilHealth OTC, ACAs –
Bank/Non-Bank)
 Step 5: Post Payment (continuation)

I have 5.4. IF PhilHealth OTC* is selected,

supply the required information:
remitted the a. POR No.
premium b. POR Date

contributions, 5.5. IF ACA (Bank/Non-Bank) is

selected, supply the required
how will I information:
submit my a. ACA
b. OR No.
Remittance c. OR Date
Report (RF-1)? 5.6. Click Submit. A link is provided
to go to Transaction Monitoring.
* For PhilHealth OTC payments, EPRS validates the POR No. and
POR date upon clicking the “submit” button.
 Step 6: Review the payment information that you
supplied for the concerned report.

6.1. For PhilHealth OTC remitted

The RF-1 premiums, please coordinate with
remained your P-AIMS.
unposted, 6.3. For Banks/ACAs remitted
premiums:
what a. Click the “edit transaction”
should I (pencil) icon at the last column of
the concerned SPA.
do ? b. Click the drop-down arrow then
supply the correct payment
information (follow step 5).
Issues and Concerns
EPRS v.2.4
Issue No. 1:
Payment Posting cannot proceed
(for the SPA generated via EPRS v.2.0 – v.2.3)

Solution: Delete the concerned SPA and generate a new

one

Assumption:
SPA was generated via EPRS v.2.0 – v.2.3
Employer attempts to post payment for the SPA.
How:

a. Go to “SPA History”

b. Select the concerned SPA, at the right-most column, click

the “delete” icon. A warning message will prompt “Are
you sure you want to delete this SPA?”. Click “Ok”.

c. Go to “Employees Remittance Status” module. Follow

Steps 1-3.

d. Upon generation of the new SPA, proceed to “Payment

Management”. Follow step no. 5.
Issue No. 2:
The RF-1 status remained “Received”
(Payment posting was made through EPRS v.2.0 – 2.3)

Solution No. 1: Edit payment entries

Solution No. 2: Delete Transaction & SPA in the

Transaction Monitoring & SPA History
modules
Issue No. 2:
The RF-1 status remained “Received”
(Payment posting was made through EPRS v.2.0 – 2.3)

Solution No. 1: Edit payment entries

Assumption No.1:
Venue of Premium Payment: PHIC-OTC
Wrong payment entries - wrong PAR/POR No, venue of
payment – PHIC-OTC, ACA OTC, date of payment.
How:
a. Go to “Transaction Monitoring” module
b. Select the concerned SPA, at the right-most column, click the
“edit” (pencil) icon. A warning message will prompt “Are
you sure you want to edit this SPA?”. Click “Ok”.
c. “Edit Payment Transaction” page will display the SPA
information. Click the drop-down arrow and select
PhilHealth OTC.
d. Supply the correct POR No. and POR Date.
e. Click “Submit”. EPRS will validate the supplied information.
f. If the POR No. and POR date is found in the Treasury
Database, EPRS will prompt: “Transaction Completed!” then
a link to “Go to Transaction Monitoring” is provided.
g. Expect a day or two for the RF-1 to be posted.
h. If the RF-1 still remained “Received”, contact your P-AIMS.
Issue No. 2:
The RF-1 status remained “Received”
(Payment posting was made through EPRS v.2.0 – 2.3)

Solution No. 1: Edit payment entries

Assumption No. 2:
Venue of Premium Payment: ACA-OTC
Wrong payment entries - wrong PAR/POR No, venue of
payment – PHIC-OTC, ACA OTC, date of payment.
How:
a. Go to “Transaction Monitoring” module
b. Select the concerned SPA, at the right-most column, click the
“edit” (pencil) icon. A warning message will prompt “Are
you sure you want to edit this SPA?”. Click “Ok”.
c. “Edit Payment Transaction” page will display the SPA
information. Click the drop-down arrow and select
“Banks/ACA”.
d. Supply the correct ACA, OR No. and OR Date.
e. Click “Submit”. EPRS will prompt: “Transaction Completed!”
then a link to “Go to Transaction Monitoring” is provided.
f. Depending on when the payment is made*, expect the RF-1
to be posted a day or two.
*normally payment record can be found in the Treasury Database between 30-45 days.

g. If the RF-1 still remained “Received”, contact your P-AIMS.

P-AIMS:
• The Formal Sector-Employed Segment (FSES) will monitor
the transactions which remained unposted, however, should
there be employer complaints about this issue, kindly ask the
employer first if the procedures a-g is followed.
• If so, then send the complaint to FSES via
[email protected]
Issue No. 2:
The RF-1 status remained “Received”
(Payment posting was made through EPRS v.2.0 – 2.3)

Solution No. 2: Delete Transaction & SPA in the

Transaction Monitoring & SPA History
modules

Assumption:
Applicable month in SPA do not match with that of the
saved report; or
Total amount paid not tally with the SPA/report;
How:
a. Go to “Transaction Monitoring” module
b. Select the concerned SPA, at the right-most column, click the
“delete” icon. A warning message will prompt “Warning!!!
Are you sure you want to delete this transaction? If
YES, you might lose your remittance list, or click
Cancel”.
c. Click “Ok” (Please ensure that “edit” option is not applicable
in the selected SPA, as the remittance list will be lost).
EPRS will prompt: “Transaction Deleted!” A link will be
provided with the message: “Please go to SPA History to
delete this SPA No. xxxxxxxxxxxx”.
d. Click the link to go to the “SPA History”. The particular SPA
for deletion will be displayed.
cont:
e. Click the “delete SPA” icon. EPRS will prompt “Are you sure
you want to delete this SPA?”
f. Click “Ok”. EPRS will prompt: “Statement of Premium
Account (SPA) successfully deleted”. A link will be provided
to go to “SPA History”.
g. Follow Steps 1-3, to prepare a new remittance list and
generate a new SPA.
h. Proceed to “Payment Management” then follow Step No. 5 to
post payment.
i. In case of overpayment (payment is more than the RF-1),
prepare RF-1 either through RF-1 Excel Template or submit
textfile from employer payroll system.
Other issue: SPA generated in EPRS v.2.0-v.2.3 remained
unpaid

Solution:
 Coordinate with the employers and advise to delete the
SPA and generate a new one.
- The list of the generated SPA which remained
unpaid was already requested for extraction
and shall be distributed per PRO and Branch.