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Features of An Effective Communication

This document outlines the key features of effective communication and categories of potential communication barriers. The features discussed are completeness, conciseness, consideration of the audience, concreteness, courtesy, clarity, and correctness. There are also four categories of communication barriers: physical barriers like environmental conditions; psychological barriers such as mental blocks; cultural barriers stemming from differences in beliefs and values; and linguistic barriers from differences in language use and meaning. Effective communication aims to overcome these barriers through applying the outlined best practices.

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Jennifer Mejica
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160 views22 pages

Features of An Effective Communication

This document outlines the key features of effective communication and categories of potential communication barriers. The features discussed are completeness, conciseness, consideration of the audience, concreteness, courtesy, clarity, and correctness. There are also four categories of communication barriers: physical barriers like environmental conditions; psychological barriers such as mental blocks; cultural barriers stemming from differences in beliefs and values; and linguistic barriers from differences in language use and meaning. Effective communication aims to overcome these barriers through applying the outlined best practices.

Uploaded by

Jennifer Mejica
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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FEATURES OF AN

EFFECTIVE
COMMUNICATION
1. COMPLETENESS
Communication should include
everything that the receiver needs to
hear for him/her to respond, react , or
evaluate properly.
2. CONCISENESS
Direct or straight to the point
statements are need.
Insignificant and redundant info.
Should be eliminated
3.
CONSIDERATION
Speaker should always consider the
relevant info. about his/her receiver
(mood, background, race, preference,
status, education, etc.)
4. CONCRETENESS
Effective communication happens
when the message is concrete and
supported by facts, figures and real-life
examples and situations
5. COURTESY
The speaker shows courtesy in
communication by respecting the
culture, values, and beliefs of his/her
receivers.
Being courteous at all times creates a
positive impact on the audience
6. CLEARNESS
Implies the use of simple and specific
words to express ideas.. It is achieved
when the speaker focuses only on a
single objective in his/her speech.
7. CORRECTNESS
Correctness in grammar eliminates
negative impact on the audience and
increases the credibility and
effectiveness of the message
FOUR CATEGORIES
OF COMMUNICATION
BARRIER
1. PHYSICAL BARRIER

These are either natural or


environmental conditions that act
as barriers in communication.
2. PSYCHOLOGICAL
BARRIER
They are mental barriers that refer
to the social and personal issues of
a speaker towards communicating
with others.
2. PSYCHOLOGICAL
BARRIER
TRAUMA/ DEPRESSION
LACK OF CONFIDENCE
REMINDER

“What is true to you


may not be true to me
and to others.”
3. CULTURAL
BARRIER
These are communication
problems encountered by people
due to their own personal beliefs,
values
3. CULTURAL
BARRIER
Traditions which are in conflict
with others
•RACES
•RELIGION
•AGE
•GENDER
4. LINGUISTIC
BARRIER
Words and delivery of statements
have different meanings,
especially in different places.
4. LINGUISTIC
BARRIER
Factors that contribute
-Accent/ dialect
-jargon and slang
-Speech defects
CLASSIFICATIONS OF BARRIERS
IN COMMUNICATION

External Noise= Physical


Barriers
Internal Noise=
Psychological and Cultural
Barriers
Semantic Noise=
Linguistic Barriers

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