ISO Integrated

Management
System
Overview
Presentation
 INTRODUCTION TO ISO 9001, 14001, 45001
An ISO 9001, 14001 and 45001 Integrated Health, Safety, Environmental
ISO Integrated Management System

and Quality (HSEQ) Management System uses all the below listed
Standards as the framework for combining core HSEQ business
processes into one common system.
 ISO 9001, Quality Management Systems – Requirements.
 ISO 14001, Environmental Management Systems – Requirements with
Guidance for Use.
 ISO 45001, Occupational Health and Safety Management Systems -
Requirements with Guidance for Use.
This allows a business to work as a single unit with unified HSEQ
objectives.
 PRESENTATION OVERVIEW
 WHAT ARE THE ISO 9001, 14001, 45001  PERFORMANCE
STANDARDS? EVALUATION
ISO Integrated Management System

 WHAT IS AN INTEGRATED  IMPROVEMENTS

MANAGEMENT SYSTEM?  THE KEYS TO ISO
 THE PLAN, DO, CHECK, ACT INTEGRATED SUCCESS
APPROACH  ISO INTEGRATION BENEFITS
 CONTEXT OF THE ORGANIZATION  ISO INTEGRATION
 LEADERSHIP AND WORKER CHALLENGES
PARTICIPATION  YOUR ROLE WITH ISO
 PLANNING INTEGRATION
 SUPPORT  IN CONCLUSION
 OPERATIONS  QUESTIONS
This presentation will help you to better understand the core ISO 9001, 14001 and 45001 processes, so that
we— ‘THE TEAM’—can achieve our intended outcomes.
 WHAT ARE THE ISO (IMS) STANDARDS?
 ISO 9001 is the International Standard for Quality Management
ISO Integrated Management System

Systems.
 ISO 14001 is the International Standard for Environmental
Management Systems.
 ISO 45001 is the International Standard for Occupational Health
and Safety Management Systems.
 The intent of the ISO 9001, 14001 and 45001 Standards is to
improve worker safety, control environmental impacts and provide
products and services that meet (or exceed) customer and
regulatory requirements.
 WHAT IS AN IMS?
 An Integrated Management System (IMS) is a single system that
ISO Integrated Management System

has been designed to manage multiple aspects of a business’s

HSEQ operations.
 An Integrated Management System specifies the entire framework
in which the business manages the safety of workers,
environmental aspects/impacts and the quality of its products and
services.
 An Integrated Management System characterizes a set of HSEQ
policies, procedures, processes, plans and practices.
 WHY HAVE AN IMS?
An Integrated Management System can be advantageous for a
ISO Integrated Management System

business by combining core fundamental processes,

consequently increasing efficiencies and effectiveness.
This can then lead to cost reductions through optimizing
resources and minimizing disruptions.
Integration can also deliver a holistic commitment to increase
overall HSEQ performance, employee and customer
satisfaction and continuous improvement.
 THE PLAN, DO, CHECK, ACT APPROACH
The integrated Plan, Do, Check, Act approach follows the layout and structure of the
ISO Integrated Management System

Standards previously listed and the methodology, as outlined below:

Establish plans, objectives, targets and processes necessary to deliver the

PLAN required outputs conforming to the interested parties’ requirements and the
organization’s HSEQ policies.
Implement the processes required to convert the inputs into the outputs, as
DO planned.
Monitor and measure processes, plans, objectives and targets against the
CHECK HSEQ policies, objectives, requirements and report on the results.
To act and develop corrective and preventative actions to improve the
ACT processes, so that the conversion of inputs to outputs are more effective and
efficient.
 CONTEXT OF THE ORGANIZATION
As with all of the individual ISO Standards we need to determine the external and internal issues that
ISO Integrated Management System

are relevant and affect our ability to achieve the intended outcomes of our Integrated Management
System.
This may include further defining and managing the HSEQ risks and opportunities of the below
(internal and external) aspects:
Internal External
Roles and accountabilities Customers
Workers Markets and competition
Working conditions Regulatory and statutory
Market share Technological
Physical resources Cultural and social
Performance General public
Values and culture Suppliers
Innovation and knowledge Political influence
Wastes and energy use Contractors
 LEADERSHIP AND WORKER
PARTICIPATION
Leadership and worker participation are critical for the success of
ISO Integrated Management System

an ISO Integrated Management System and the successful

achievement of the HSEQ intended outcomes.
Good leadership and worker involvement are essential for
establishing the processes that are central to achieving our health
and safety objectives and policy goals.
Leadership activities may include systematic verification of the
effectiveness the Integrated Management System by undertaking
internal audits and analyzing the HSEQ performance data.
 PLANNING
Planning for an ISO Integrated Management System is an ongoing process, and this
ISO Integrated Management System

planning needs to anticipate changing circumstances when determining HSEQ risks

and opportunities.
Actions to Address HSEQ Risks and Opportunities

HSEQ Issues, Aspects and

Impacts
 Enhance
Risks and Hazards
Intended
Outcomes
HSEQ  Prevent
HSEQ Compliance Risks and Mitigation Undesired
Obligations Opportunities Actions Effects
Assessed  Promote HSEQ
Opportunities
HSEQ Organizational Context  Drive
and Interested Parties Improvement
Expectations
 QUALITY RISK PLANNING PROCESS
ISO Integrated Management System

Initiate Quality Risk Management

Risk Assessment
Risk Identification

Risk Analysis

Risk Management Tools

Unacceptable
Risk Communication
Risk Evaluation

Risk Control
Risk Reduction

Risk Acceptance

Output / Results of the QRM

Process

Review Events
Risk Review
 ENVIRONMENTAL PLANNING
ISO Integrated Management System

An assessment system should be used to identify the significance of each type of

environmental aspect and its subsequent impact.
General Types of Environmental Aspects and Impacts

Using Raw Materials Solid Wastes

Energy Use Noise, Odor, Radiation

Fuel Use Emissions

BUSINESS
Water Use ACTIVITIES Wastewater

Chemical Use Contaminants

Waste Generation Increase Landfill

 SUPPORT
ISO Integrated Management System

ISO Integrated Safety Management System needs to have resources and

competencies allocated to achieve the desired HSEQ outcomes:

Resources for ISO HSEQ integration may Competence requirements for ISO HSEQ
include: integration may include:
 Human resources.  Specific qualifications.
 Specialized skills.  HSEQ Experience.
 Infrastructure.  Defined responsibilities for positions
 Technology. that affect the HSEQ aspects of
products, services and IMS conformity.
 Tools, plant and equipment.
 Natural and financial.
 OPERATIONS
ISO Integrated Management System

Operational planning and the control of processes is needed to implement and benefit
from an ISO Integrated Management Systems. Activities and resources to deliver these
benefits may include:
• The use of HSEQ procedures, safe systems of work and the competence of workers.
• Establishing preventive and predictive maintenance and inspection programs.
• The application of legal requirements and compliance obligations, etc.
• HSEQ design and procurement planning.
• Verification, validation, monitoring, inspection and test requirements.
• Potential consequences and mitigation to change (either planned or unintended)
affecting input or output requirements.
 PERFORMANCE EVALUATION
ISO Integrated Management System

The frequency and methods by which HSEQ processes are monitored,

measured and evaluated may be determined and informed by:
• Statutory and regulatory requirements.
• Process and HSEQ management system requirements.
• Process performance and audit results.
• Level of risk and types of control measures.
• Trends in non-conformities or corrective actions.
• HSEQ feedback.
This also forms part of the ISO 9001, 14001 and 45001 continual
improvement process.
 PERFORMANCE EVALUATION
ISO Integrated Management System

The frequency and methods by which HSEQ processes are monitored,

measured and evaluated may be determined and informed by:
• Statutory and regulatory requirements.
• Process and HSEQ management system requirements.
• Process performance and audit results.
• Level of risk and types of control measures.
• Trends in non-conformities or corrective actions.
• HSEQ feedback.
This also forms part of the ISO 9001, 14001 and 45001
continual improvement process.
 IMPROVEMENTS
ISO Integrated Management System

ISO Integrated Management System improvements can be gained by

reviewing the results of HSEQ performance and this may include:
• Risk and opportunity evaluations.
• Assessment of the changing needs and expectations of interested parties.
• The effectiveness of the Integrated Management System.
• Reducing or eliminating adverse impacts
• Increasing beneficial impacts and opportunities.
• The levels of customer satisfaction.
• Internal and external audit results.
 KEY ELEMENTS TO ISO INTEGRATED
ISO Integrated Management System

SUCCESS
There are some key elements that need to be considered to ensure the successful
development and implementation of an ISO Integrated Management System,
inclusive of:
• Determining HSEQ resource gaps.
• Ensuring the support and commitment of management and the employees.
• Maintaining a focus on the fundamentals such as policies, risk management and legal
requirements.
• Ensuring that everyone is aware of what is being done, why it’s being done and how
it’s being done.
• Regular communication and feedback on progress.
• Progressing gradually and efficiently through the ISO 9001, 14001 and 45001
Standards criteria.
 THE BENEFITS OF ISO INTEGRATION
ISO Integrated Management System

Some of the main benefits of having an ISO Integrated Management

System include:
• Presents a clear uniform image of the business.
• Reduces duplication, administration and maximizes resources.
• Enhanced commitment to continuous improvement as an entire unit.
• A reduction in accreditation costs.
• Less interruptions to the business.
• Reduces documentation.
• Streamlines processes.
• More consistent objectives across multiple systems.
• Improves internal and external communications.
 ISO INTEGRATION CHALLENGES
ISO Integrated Management System

There can also be challenges with the development and implementation of

an ISO Integrated Management System inclusive of:
• Obtaining the awareness and competencies needed for an Integrated
Management System.
• Naivety of the complexities of an Integrated Management System.
• Having the resources and dedicated time needed for an ISO Integrated
Management System.
• Interpreting the contextual requirements of all three ISO Standards and
integrating these requirements in a harmonious manner.
• Promoting the continual improvement of all three ISO Standards.
 YOUR ROLE WITH ISO INTEGRATION
ISO Integrated Management System

There are several things that you can do to make the ISO Integrated
Management System work:
• Know and understand the HSEQ policies and the ISO Integrated Management
System objectives.
• Understand how you can contribute to the development and implementation of a ISO
Integrated Management System.
• Know the risks and hazards that are relevant to your work and how they are
controlled.
• Contribute to the ISO Integrated Management System journey where you can.
• Communicate risks and opportunities relevant to your work.
• Be considerate of others and assist wherever possible to create a better and safer
working environment.
 IN CONCLUSION
ISO Integrated Management System

With everyone working together and all of our energy going in the same
direction, we can successfully overcome the challenges and implement an
effective ISO Integrated Management System that will improve your company,
create opportunities and make your workplace healthier, safer, happier and
BETTER for everyone.
 QUESTIONS?
ISO Integrated Management System

Is there anything more you

would like to know?
 THANK YOU FOR YOUR
ISO Integrated Management System

PARTICIPATION!