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For MTC Users

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222 views10 pages

For MTC Users

Uploaded by

achusmohan
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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Internal

Veridium Multifactor Authentication (MFA)


USER GUIDE

For Mobile Thin Client (MTC) & Static Thin Client

© Copyright Allianz Technology SE


Internal

INTRODUCTION
Allianz is changing the way we log into Allianz Virtual Client (AVC) and introducing a new application called VeridiumID – a modern
multi-factor authentication (MFA) approach which uses a QR code which is more Cyber secure.

Veridium will eventually replace RSA tokens that we currently use for remote access, but not just yet, and the two services will run
alongside each other for some months. Some users will need to retain their RSA token for longer, to log into specific networks and/or
applications so these users will need to use both RSA and Veridium.

There are 3 simple steps to set yourself up to use Veridium as your way of logging in to AVC:
1. Download and enrol the VeridiumID app on your smartphone
2. Set up your Thin Client/Mobile Thin Client to be able to use Veridium
3. Log into AVC using Veridium

The following pages are guides to help you through the steps
Please note that users will be able to use both Veridium and RSA to login until we switch off RSA functionality. We’re keeping both access
methods open whilst we roll out the Veridium solution.

© Copyright Allianz Technology SE 2


Internal

WHAT IS NEEDED TO ENROLL WITH MFA SERVICE

Important : Veridium is not supported by Thin Client & Mobile Thin Clients which are inThin OS 8 .Veridium login screen is available
only if your MTC/TC is in Thin OS 9.1.

© Copyright Allianz Technology SE 3


Internal

STEP 1: DOWNLOAD & ENROL VERIDIUMID


How to download and enrol VeridiumID on your Smartphone
1 Install the VeridiumID app from: 2 Scan the below QR code as instructed on 3 In the app, enter your Allianz email address.
• App Store (iPhone) the app’s “welcome” screen. Then, select “personal” and click “next” to
• Google Play (Android) receive your registration code via Allianz
email.

Note: When installing the app, allow it to


use the camera & send notifications.

4 Check your inbox for a “Register 5 In the app, create a 4-digit PIN containing 6 The app will notify you that you are
Validation” email from Veridium; enter numbers only and verify it. enrolled and your name will appear.
the registration code in app.
Note: The code is valid for 5 minutes.

© Copyright Allianz Technology SE 4


Internal

STEP 2: HOW TO LOGIN WITH YOUR MTC/TC DEVICE


Only those devices which are in Thin OS Version 9.1 will have the MFA Option in the login screen
1 Please turn on your thin client and wait 2 From the “Group” drop-down menu, please 3 A new window will now open displaying
until you are able to see the thin client select: the Veridium AVC login QR Code Screen
login screen.
If you are in home network : Follow the steps in the next pages to login
EU Home MFA or IN Home MFA using the VeridiumID app.

If you are in office network :


EU Office MFA or IN Office MFA

Important : Veridium is not supported by Thin


Client & Mobile Thin Clients which are inThin
OS 8 .Veridium login screen is available only if
your MTC/TC is in Thin OS 9.1.

© Copyright Allianz Technology SE 5


Internal

STEP 2: LOGGING IN USING VERIDIUM APP

With Veridium, you can login using 3 methods:

1. QR Code + Built-in Smartphone Biometrics


Biometric Slide 7 - How to Login with QR-Code and Smartphone Fingerprint/FaceID

**** 2. QR Code + Veridium App PIN


PIN Slide 8 - How to Login with QR-Code and Veridium App PIN

3. Time-Based One-Time Password (TOTP)


Slide 9 - How to Login with Time-Based One-Time Password (TOTP)

Method 1 and 2 require your smartphone to have an internet connection – these are the recommended options.
Method 3 can be used if your smartphone does not have an internet connection and should only be used in this
circumstance.
© Copyright Allianz Technology SE 6
Internal

STEP 3: METHOD 1 - LOGIN USING QR CODE + SMARTPHONE


BIOMETRICS
How to Login with QR Code + Smartphone Built-in Fingerprint/FaceID
1 When logging in to AVC using Veridium, 2 Open the VeridiumID app on your 3 When prompted in the app, please scan the
a QR-Code should be visible on your smartphone. Please click on your email QR-code on your corporate laptop screen.
TC/MTC Screen: address in the app:

4 Please follow the steps as directed in the Note:


app.
• Veridium will use the existing fingerprint/faceID profiles created for your smartphone.

• If your smartphone does not have built-in fingerprint/faceID, please use either PIN or TOTP
methods.

• Tip: To automatically launch the QR-code scanner when opening the VeridiumID app, please enable “Automatically
launch QR scanner” in “Edit Profile”. View more Tips & Tricks here on Allianz Connect.

Example: Facial Recognition Example: Fingerprint

© Copyright Allianz Technology SE 7


Internal

STEP 3: METHOD 2 -LOGIN WITH QR CODE + PIN


How to Login with QR Code + PIN
1 When logging in to AVC using Veridium, 2 Open the VeridiumID app on your 3 When prompted in the app, please scan the
a QR-Code should be visible on your smartphone. Please click on your email QR-code on your corporate laptop screen.
your TC/MTC Screen: address in the app:

4 Please enter the PIN you created during


Note:
the self-enrolment.
• If your smartphone does not have fingerprint/faceID capabilities, then the PIN will be
configured by default.

• If your smartphone has fingerprint/faceID capabilities, you can configure the PIN login
within “Edit Profile” in the VeridiumID App.

• View more Tips & Tricks here on Allianz Connect.

© Copyright Allianz Technology SE 8


Internal

STEP 3: METHOD 3 -LOGIN WITH TOTP


How to Login with Time-Based One-Time Password (TOTP)
1 When logging in to AVC using Veridium, a QR-2 Enter your Allianz email address used 3 Select the TOTP option & click on Proceed
Code should be visible on your TC/MTC during enrolment.
Screen:
“Choose another method to authenticate”:

4 In the PIN field, please enter the 5 Open the VeridiumID app on your 6 Please enter the TOTP in the TOTP field
Veridium PIN created during self- smartphone. Your TOTP (6-digits) is of the log-in screen and click “Login”:
enrolment. visible below your profile.

Note: TOTP login is also possible if your smartphone


TOTP Time remaining for is not connected to the internet
current TOTP

© Copyright Allianz Technology SE The above steps can be used if your smartphone does not have an internet connection and should only be used in this circumstance. 9
Internal

TROUBLESHOOTING

ISSUES ?
• Your RSA tokens is not yet removed, so you can log in with your RSA token until
the issue is resolved.
• Access to AVC with your RSA token is still live by selecting ‘IN Home’ or ‘EU
Home’ from the ‘Group’ drop-down menu on the thin client login screen
• Visit FAQ’s

DO YOU REQUIRE SUPPORT?


For issues related to the enrolment process, you can contact:
• Service Desk
• Visit Voicegate
• Visit the myAllicia Self-Service Portal
• Visit the MFA Hub on Allianz Connect

© Copyright Allianz Technology SE 10

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