Group 9 Project

Knowledge
Management
and E-Learning
GROUP 9 FBA 311 PROJECT
BUSINESS INFORMATION TECHNOLOGY
TEAM
ODUTEMOWO TOMIWA
OKEMEZIEM CHIDUMEBI SARJIN VICTORIA OGUNMEKAN OYINLOMO
YUSUF
190203504 190203522 180203017
190203506
ADEGBOYE DANIEL
190203502
CONTENT 01
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3
INTELLECTUAL CAPITAL
Intellectual capital refers to the
value of a company’s relative
knowledge and resources that
provide it with some form of
economic benefits.
We have three branches of
intellectual capital. They are:
❏ Human Capital
❏ Structural Capital
❏ Social or Relationship Capital
INTELLECTUAL CAPITAL
Human Capital
This is the general term for the skills,
education,experience and value of an
organisation’s workforce. It is the know-how and
expertise of individuals within a company which
can bring the company value.
.
Social Capital
Structural Capital Social capital includes the
organization’s relationship with
It is organization processes,
employees, its investors, its
databases, policies, culture, vision,
mission and value statement, etc., customers, its suppliers, etc.
that contribute to the Feedback matters, and ways of
organisation’s capital improving and developing
. contribute to social capital.
Why is intellectual capital important?
❏ It produces collective knowledge.
❏ It generates asset for production.
❏ It distinguishes successful organisations in the industry.
❏ It creates value and goodwill for the organisation.
❏ It aids research and development.
❏ It is capable of driving sales and growth.
❏ Deepens customer and partner relationships.

KNOWLEDGE MANAGEMENT
Knowledge management is the
process by which an enterprise
gathers, organizes, shares and
analyzes its knowledge in a way
that is easily accessible to
employees. This knowledge
includes technical resources,
frequently asked questions, training
documents and people skills. There
are two types of knowledge:
❏ Explicit Knowledge
❏ Tacit Knowledge
TYPES OF KNOWLEDGE
EXPLICIT KNOWLEDGE
Tacit knowledge is the knowledge that we
possess that is garnered from personal
Explicit knowledge is the most basic form experience and context. It’s the information
of knowledge and is easy to pass along that, if asked, would be the most difficult to
because it’s written down and accessible. write down, articulate, or present in a tangible
When data is processed, organized, form. In the workplace, tacit knowledge is the
structured, and interpreted, the result is application of implicit knowledge that’s specific
explicit knowledge. Explicit knowledge is to your company.
easily articulated, recorded,
communicated, and most importantly in
the world of knowledge management,
TACIT KNOWLEDGE
stored.
9
STEPS IN DETAIL
1. IDENTIFY THE GOAL 2. LOCATE THE SOURCES

Firstly, take the time to define your Knowledge needs to be discovered
goals. One very effective way is to set before being put to use. This stage
up brainstorming sessions with refers to developing new tacit and
stakeholders. By visualizing what they explicit knowledge from raw data
hope to accomplish in terms of through expert location systems
managing their group knowledge, and social network analysis.
common themes will start to emerge.
3. CAPTURE THE KNOWLEDGE 4. KNOWLEDGE SHARING

This is process that deals with This is the process of making the
retrieving explicit or tacit knowledge relevant explicit or tacit knowledge
that resides within people, artifacts, or available to the right people at the
organizational entities. Tacit right time. Knowledge sharing
knowledge is captured from the additionally benefits businesses by
employees through externalization. improving communication among
team members..
HUMAN ELEMENT
The Human Element is a process for
addressing and resolving human
issues in the workplace. It provides
efficient and transformative change
for your organization, leading to
greater accomplishment of goals and
better individual, team, and
organizational performance. There
are two aspects of the human
element:
❏ Employee Perspective
❏ Self-Interest
HUMAN ELEMENT
EMPLOYEE PERSPECTIVE
The employee perspective considers the Self-interest simply means that employees seek
people working in the company, their their own personal gain. They go to work
situations, routines and experiences because they want to get paid so they can afford
(employee journey). the things they want or need. It is the behaviour
of people in considering the advantage to one’s
The ability to take the perspective of the self when making decisions, and deciding to do
employee and to achieve steady what is best for them.
improvements in their employee journey is
certain to make a significant contribution to
the company’s success.
SELF-INTEREST
Issues Surrounding Incentives
Knowledge Sharing Unintended Consequences

A major challenge in knowledge Incentives can create a negative
management involves motivating culture where employees are
people to share their knowledge with unwilling to do anything but tasks
others. However, companies can that yield an incentive.
overcome this problem by incentive These can also lead employees to
systems that are linked to the take drastic measures to achieve
knowledge-sharing activities of targets for incentives. The
employees. For example, group unintended consequence of
incentives systems where employees incentives has led ti a number of
are rewarded based on the corporate failures such as the
performance of their group. case of Enron, World com and
Wells Fargo.
E-LEARNING
E-learning is a type of learning

conducted digitally via electronic
media, typically involving the
internet.
It can be accessed via most
electronic devices including a
computer, laptop, tablet or
smartphone, making it a versatile
and easy way for students to learn
wherever they are.
Types of E-Learning
01 02 03
Self-Paced Instructor-Led Hybrid
Self-paced Instructor-led Hybrid

Students access computer-based (CBT) or Web- Instructor-led e-learning is when an Hybrid learning, also referred to as
based (WBT) training materials at their own instructor facilitates a training session blended learning, is an approach to
pace, thus selecting what they wish to learn and online for a group of learners or an education that combines online
deciding when they will learn it. individual. The most important aspect of educational materials with traditional in-
The learners are able to control the amount of Instructor-led e-learning is that the person classroom methods. It’s not fully
online materials they consume as well as the learners have real-time access to the virtual nor is it fully digital. It requires the
duration of time they need to learn the new instructor for feedback and discussion physical presence of both teacher and
information properly. learner while providing the learner some
control over time and pace.
LEARNING MANAGEMENT SYSTEM
Learning Management System often
called an LMS for short, is a software
application that provides the
framework that handles all aspects
of the learning process.
It helps in the administration,
documentation, tracking, reporting,
automation, and delivery of
educational courses, training
programs, materials or learning and
development programs.[1] The
learning management system
concept emerged directly from
e-Learning.
Learning Management Systems
Learning Objectives, Assessments

Social Learning Platforms
and Standards
A social learning platform is a
Learning objectives: sometimes referred to solution that organizations can
as learning outcomes are the statements use to create, manage and
that clearly describe what students are deliver employee training
expected to achieve as a result of programs. They differ from
instruction.
Learning Assessment: Is basically measuring
typical learning management
the progress of student’s learning. systems(LMS) in that they
Learning Standards: They are concise, enable learners to interact
written descriptions of what students are based on the model of social
expected to know and be able to do at a media platforms like Facebook,
specific stage of their education. LinkedIn or Instagram.
E-Learning in Education
Learning Objectives, Assessments

Social Learning Platforms
and Standards
THANK YOU!

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Knowledge

Lorem ipsum dolor sit amet, consectetuer

❏ It generates asset for production.

❏ It distinguishes successful organisations in the industry.

❏ It creates value and goodwill for the organisation.

❏ It aids research and development.

❏ It is capable of driving sales and growth.

❏ Deepens customer and partner relationships.

1. IDENTIFY THE GOAL 2. LOCATE THE SOURCES

3. CAPTURE THE KNOWLEDGE 4. KNOWLEDGE SHARING

Knowledge Sharing Unintended Consequences

E-learning is a type of learning

Self-paced Instructor-led Hybrid

Learning Objectives, Assessments

Learning Objectives, Assessments

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