Organizational Change and Stress Management

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Organizational

Behavior

Organizational Change and


Stress Management

18th EDITION
Managing Planned Change
Change
Making things different. Goals of Planned
Change:
Planned Change
Improving the ability of
Activities that are
the organization to
intentional and goal adapt to changes in its
oriented. environment.
Changing the behavior
Change Agents
of individuals and
Persons who act as
groups in the
catalysts and assume the organization.
responsibility for managing
change activities.
Sources of Individual Resistance to
Change
Organizational Sources
Structural Inertia
Limited focus of change
Group Inertia
Threat to Expertise
Threat to established power relationship
Overcoming Resistance to Change
• Communication
• Participation
• Building support and commitment
• Develop positive relationships
• Implementing changes fairly
• Manipulation and Cooptation
• Selecting people who accept changes
• Coercion
Stress
Stress: an unpleasant psychological process that occurs in
response to environmental pressures. It is a dynamic condition
in which an individual is confronted with an opportunity,
demand, or resource related to what the individual desires and
for which the outcome is perceived to be both uncertain and
important.

Challenge Stressors: associated with workload, pressure to


complete task, and time urgency.
Hindrance Stressors: that keep one from reaching one’s goals.
For example-red tape, office politics, confusion over job
responsibilities.
A Model of Stress
Managing Stress
 Individual Approaches
Implementing time management
 Making daily list of activities to be accomplished
 Prioritizing activities by importance and urgency
 Scheduling activities according to the priorities set
 Knowing daily cycle
 Avoiding electronics distractions
Increasing physical exercise-aerobics, walking, jogging,
swimming, riding bicycle.
Relaxation training-meditation, hypnosis, deep breathing.
Expanding social support network
 Organizational Approaches
Improved personnel selection and job placement
Training-a) increase self-efficacy, b) lessen job strain
Use of realistic goal setting
a) Specific, b) Challenging
Redesigning of jobs
a) More responsibility, b) more meaningful work, c) more
autonomy, d) increased feedback
Increased employee involvement
Improved organizational communication
Offering employee sabbaticals
Establishment of corporate wellness programs

Managing Stress

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