Organizational Change and Stress Management
Organizational Change and Stress Management
Organizational Change and Stress Management
Behavior
18th EDITION
Managing Planned Change
Change
Making things different. Goals of Planned
Change:
Planned Change
Improving the ability of
Activities that are
the organization to
intentional and goal adapt to changes in its
oriented. environment.
Changing the behavior
Change Agents
of individuals and
Persons who act as
groups in the
catalysts and assume the organization.
responsibility for managing
change activities.
Sources of Individual Resistance to
Change
Organizational Sources
Structural Inertia
Limited focus of change
Group Inertia
Threat to Expertise
Threat to established power relationship
Overcoming Resistance to Change
• Communication
• Participation
• Building support and commitment
• Develop positive relationships
• Implementing changes fairly
• Manipulation and Cooptation
• Selecting people who accept changes
• Coercion
Stress
Stress: an unpleasant psychological process that occurs in
response to environmental pressures. It is a dynamic condition
in which an individual is confronted with an opportunity,
demand, or resource related to what the individual desires and
for which the outcome is perceived to be both uncertain and
important.
Managing Stress