Should you Hire a Defector
PROF. JYOTSNA BHATNAGAR & NAKUL GUPTA
PHD, IIT DELHI, INDIA
PGDID-MIT-SLOAN, COLUMBIA BUSINESS SCHOOL, DARTMOTH COLLEGE, USA
HARVARD BUSINESS SCHOOL AFFILIATE
PROFESSOR, HRM
MDI
TWITTER: @JB MAM
Read the HBR case: Should you rehire a
defector
Case Background
Hari had left Green Impact to Hari now wants
Hari was one of the first
Ram is CEO of Green join a competitor during a to rejoin Green
employees and was
Impact, A sustainable design crucial time and Green Impact
instrumental to the
farm Impact struggled to fill the Should he be
company’s initial growth
void hired?
Things Ram should consider before Hari is
rehired
Why is he the best candidate for
Why Hari Left?
the company?
75% Increment Hari knows the business very well
Projects Abroad Has proven past record
Should he rehire?
Things Ram should consider before Hari is
rehired
What Hari brings to the What will be the reaction of
Job? the team?
Competitive intelligence Hari’s replacements support the idea
Most of the team is fine although some
Experience of handling projects abroad
still have grudges
Theory Behind the case?
Why Theory ?
Future consultants need to understand the context of the case and the theoretical
underpinning.
The Approaches to Increase Employees’ Loyalty: A Review on Employees’Turnover Models
•C. Sang, Musibau Akintunde Ajagbe Long, E. S. Suleiman
•Published 2012
•Business
•Australian journal of basic and applied sciences
Present - Socio-technical analysis
• To have a better understanding of the environment and a better perspective of the dilemma at hand we have
leveraged the socio-technical framework
• To know what all changes are anticipated: Sit-Rep (Situation Report)
S.no Component Change Details Broad Classification
Restructuring of
1 Structure Yes
team
Social System
Addition of Hari
2 People Yes
back
3 Technology NA
Technical
Ram’s, Tuli’s and System
4 Tasks Yes
Preeti’s
Job Embedded and
Unfolding voluntary turnover theory
Voluntary Employee Turnover: A Literature Review and Evidence-Based, User-Centered Strategies to
Improve Retention
•Jinel Scott, MD, MBA
•Stephen Waite, MD
•Deborah Reede, MD
Published:October 17, 2020DOI:https://doi.org/10.1016/j.jacr.2020.09.056
Things Ram should consider before Hari is
rehired
Does the rehire serve Hari’s best Is anyone in the company being
interests? overlooked to hire Hari?
He can build things instead of being a cog in the Hari can be accommodated in the post of
consulting wheel managing Middle east business
Hari’s replacements can continue in their
Work hours are less demanding
existing profile
The case for Hiring Hari
• Already a culture fit, does not • Already has strong business • Hiring Hari will save cost of
need extra effort to fit into the understanding, and brings recruiting a new person for
company with him knowledge of best handling middle-east
practices from bigger portfolio
companies
Case of Hiring Hari
• Hari now will have a better idea of • Having one of the top performers • Return of Hari will reinforce in
the job market outside and will be on-board again will boos the employees that Green Impact
knowing all the pros and cons of employee morale is a good place to work for and
leaving the job. Thus there will be will reduce attrition
less chance of further attrition
Why should he not hire Hari
Impact Team’s Morale
Will act as a bad example to other Members
He may or may not be working with the enthusiasm he had before
His tendency to shift for additional pay might persist
Preeti the team leaders stays non- committal
If his focus had been worklife balance, he may not be willing to stretch
His need for power may disrupt the existing culture
Recommendations
Cons
Pros
No clarity We recommend not to take Hari
Lack of trust from
regarding Hari’s back. If at all he was to be taken
Ram
intentions back, Preeti Das and Tuli
Khanna should be a part of the Brings better network Could play a key role in
selection process so as to ensure and contacts the expansion strategy
Change in existing Impact on transparency. This way they will
structure employee morale not feel left out and unfair. Even
the selection process would feel Could be utilized as a
Still a good perception source for peer learning
more just. by the peers and improved
performance
Intention to move
out in the future
also
Thank You
