Singapore GASQ5901 eXConnect Section 1 and 2

Singapore
Airbus A350-900
eXConnect
Line Maintenance Training
Confidential Information © 2016 Panasonic Avionics Corporation
January 2016 1
What is the Global Communications Suite?
• GCS provides for a ‘connected aircraft’ by

connecting the passengers on the aircraft to
the ground.
2
What is eXConnect?
• eXConnect allows passengers to connect

their laptops, tablets, i-Pads and similar
devices to land-based Internet networks
through an onboard Wireless Network.
3
Wi-Fi
• The same onboard wireless network that

provides for access to the Internet also
provides passengers access audio and video
media that is stored on the wireless network
servers.
4
Why are we here today?
• This Line Maintenance Course provides

insights on the components and their
functions that allow passengers to connect to
the wireless network and to the Internet using
eXConnect.
• This course is designed to provide students
an understanding of the GCS systems that
will serve as a foundation for the diagnosis
and repair of the eXConnect system.
5
Introductions
Name: David W. Kuntz
Job Title/Job Responsibility: Field Instructor

Instructional Designer
Learning Objectives: That everyone will feel

comfortable and
competent with the
GCS technology at
the conclusion of the
class.
6
Class Roster/Sign-in
• Please print your name for Panasonic

• Sign in on the Student Record List
7
GCS Line Maintenance Training
Overview
8
Course Level
• Panasonic Line Maintenance Training provides

students with the level of understanding
necessary to maintain and diagnose the
Panasonic IFE and GCS systems.
• Specific removal and replacement procedures
for the system LRUs are not covered in the
Line Maintenance training classes. The Airline
Maintenance Manual (AMM) is the only
authorized document for repair procedures.
9
Section 1
Course Introduction
10
Important Disclaimer
All the materials used in this class are strictly

“For Training Use Only.”
Please refer to the prescribed OEM or Panasonic

Avionics Corporation procedures to be used for any
operation or maintenance of the GCS system.
The training manual meets the ATA 104, ISPEC 2200, and
IR Part 66 development standards for the Line Maintenance
Technician.
SG 1 p3 11
Line Maintenance Manual Section 1
•Objectives
•Describe Safety and Hazard Awareness
•Review acronyms and abbreviations
SG 1 p4 12
Cumulative Learning Objectives
At the conclusion of this training, the student will be

able to:
• Describe the system features
• Describe the system components
• Describe the interfaces to other units and systems
• Describe the signal flow for each GCS function
• Identify troubleshooting strategies for the system
• Perform BITE and other maintenance functions
• Identify the Crew Terminal operations screens
SG 1 p4 13
Line Maintenance Manual
Organization
• LM Manual Sections
– Introduction (Applies to all GCS Systems)
– General Description
– LRU General, Physical, and Interface Descriptions
– System Interfaces
– Troubleshooting Description
SG 1 p4 14
Acronyms
SG 1 p5 15
Section 2
General Description
Confidential Information © 2016 Panasonic Avionics Corporation 16

Section Learning Objectives
This section identifies features and services provided by GCS for A350
aircraft. It includes:
•GCS Systems overview
•Cabin configuration details
•Automated operations
•Cabin Crew and Passenger Interfaces
SG 2 p5 17
System Overview—Features
Panasonic offers passengers access to inflight Internet connectivity and to

stored media through an onboard wireless network.
The eXConnect system provides access to the ground-based Internet.
SG 2 p6 18
System Overview—Features
eXConnect
•Panasonic Avionics Corporations eXConnect system provides Broadband
Internet connectivity services to passengers using satellite communications
technologies. Passenger access is through an onboard wireless network.
SG 2 p7 19
The Three Segments of eXConnect
Systems: Space-Air-Ground Segments
• eXConnect uses three segments to provide broadband connectivity

– Space Segment (Ku-band satellite communications) that links the
aircraft to the ground.
– Air Segment (system components on the aircraft) that provide
interface between passenger and the satellite.
– Ground Segment (receives the satellite signals and provides the
link to the Internet through a gateway).
SG 2 p8 20
eXConnect Ground-Space-Air
Segments
SG 2 p9 21
System Overview
• Latest Satellite Communications Technology

– Ku-band satellites operate at a frequency between 12-18
GHz, and provide more bandwidth at a lower cost
– Ku-Band is a low signal strength technology that is used
to move large amounts of data over great distances.
SG 2 p8 22
eXConnect Purpose
• The primary purpose of eXConnect is to provide passengers

with a real-time link to ground-based networks.
• The same wireless network provides access to media and
content that is stored locally onboard the aircraft.
SG 2 p8 23
Availability
• Wireless Internet services will be available in unrestricted

areas when the aircraft is above 10,000 feet absolute current
terrain level (+500 feet on initial connection)
SG 2 p11 24
GCS System Block
SG 2 p13 25
GCS Component Locations
SG 2 p17 26
Component Locations—Wireless
Access Points
SG 2 p17 27
Component Locations—Remote
Control Center
SG 2 P19 28
Crew Terminal
• The Crew Terminal provides access to the

CMI (Cabin Management Interface) screens.
• Crew members will use the screens to view
the status of the GCS systems.
SG 2 p21 29
Crew Terminal
• The Crew Terminal provides maintenance

personnel with access to the CMI
Maintenance screens.
• Maintenance personnel will use these
screens to monitor system health, to upload
software and media and to obtain BITE
reports and for fault diagnosis.
SG 2 p21 30
Maintenance Screens
SG 2 p21 31
Passenger Controls
SG 2 p23 32
End of Section 2
33

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Singapore

• GCS provides for a ‘connected aircraft’ by

• eXConnect allows passengers to connect

• The same onboard wireless network that

• This Line Maintenance Course provides

Name: David W. Kuntz

Job Title/Job Responsibility: Field Instructor

Learning Objectives: That everyone will feel

• Please print your name for Panasonic

• Panasonic Line Maintenance Training provides

All the materials used in this class are strictly

Please refer to the prescribed OEM or Panasonic

At the conclusion of this training, the student will be

Confidential Information © 2016 Panasonic Avionics Corporation 16

Panasonic offers passengers access to inflight Internet connectivity and to

• eXConnect uses three segments to provide broadband connectivity

• Latest Satellite Communications Technology

• The primary purpose of eXConnect is to provide passengers

• Wireless Internet services will be available in unrestricted

• The Crew Terminal provides access to the

• The Crew Terminal provides maintenance

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