GOOD DAY
ORAL
COMMUNICATION
One is often judged not only
by WHAT he says, but also by
HOW he says it.
WHICH OF THESE ARE
EXAMPLES OF
COMMUNICATION?
◦You are waiting for the principal in his
office. You sit down by a student who’s
reading a book. The student doesn’t look
up or acknowledge your presence in any
way.
◦You are in a hall attending a youth
seminar. The person beside you hands to
you a folder. You get it and you smile and
say, “Thank you.”
◦You are studying seriously. Your
roommate asks, “Can I borrow your
calculator for a while?” Without answering
verbally, you hand over the calculator on
your desk.
◦You deliver your first speech in your Oral
Communication class.
◦You go out for dinner with friends, but
keep thinking, “I’ve got to get home to
study for tomorrow’s long exam in
General Mathematics.”
◦You look around the campus and think,
“What a beautiful day!”
THE MEANING OF
COMMUNICATION
Communication
◦ is the transmission of ideas, thoughts, feelings, and
information from one person to another.
◦ It is a two-way transaction which occurs in an
orderly and systematic sequence that gets the sender
and the receiver “turned” together for a particular
message.
LEVELS OF
COMMUNICATION
1. Intrapersonal Communication
◦ Known as “communication from within”
◦ It consists of conversing with yourself by thinking.
◦ The same person acts as the source and the receiver.
2. Interpersonal Communication
◦ Happens between people
◦ There is a close contact between the communicants,
thus feedback is direct.
2. Interpersonal Communication
4 specific examples:
a) One-to one or dyadic communication
- Communication between two people
2. Interpersonal Communication
4 specific examples:
b) Group Communication
- Communication between three or more people
2. Interpersonal Communication
4 specific examples:
c) Public Communication
- A speaker-audience communication or one-to-many
interaction
2. Interpersonal Communication
4 specific examples:
d) Mass Communication
- Used when you want to reach a bigger audience in
different places at the same time in the form of radio,
television, or newspaper.
ELEMENTS OF
COMMUNICATION
1. SPEAKER
◦The source of information
or message
2. MESSAGE
◦The information, ideas, or
thoughts conveyed by the speaker
in words or in actions.
3. ENCODING
◦The process of converting the
message into words, actions, or
other forms that the speaker
understands.
4. CHANNEL
◦The medium or the means, such as
personal or non-personal, verbal or
non-verbal, in which the encoded
message is conveyed.
5. DECODING
◦The process of interpreting
the encoded message of the
speaker by the receiver
6. RECEIVER
◦The recipient of the
message, or someone who
decodes the message.
7. FEEDBACK
◦The reactions, responses,
or information provided
by the receiver
8. CONTEXT
◦The environment where
communication takes
place
9. BARRIER
◦The factors that affect
the flow of the
communication
PROCESS OF EXAMPLE
COMMUNICATION
The speaker generates an Daphne loves Rico, her
idea. suitor, as a friend.
The speaker encodes an She thinks of how to tell
idea or converts the idea him using their native
into words or actions. language.
PROCESS OF EXAMPLE
COMMUNICATION
The speaker transmits or She tells him, “Rico, mahal
sends out a message. kita bilang kaibigan.”
The receiver gets the Rico hears what Daphne
message. says.
PROCESS OF EXAMPLE
COMMUNICATION
The receiver decodes or He tries to analyze what
interprets the message she means based on the
based on the context. content and their
relationship, and he is
heartbroken.
PROCESS OF EXAMPLE
COMMUNICATION
The receiver sends or He frowns and does not say
provides feedback. something because he is in
pain.
MODELS OF
COMMUNICATION
FEATURES OF
EFFECTIVE
COMMUNICATION
1. COMPLETENESS
◦Complete communication is essential.
Hence, communication should include
everything that the receiver needs to
hear for him/her to respond, react, or
evaluate properly.
2. CONCISENESS
◦Making the message straight or direct
to the point. Insignificant or redundant
information should be eliminated.
3. CONSIDERATION
◦The speaker should always consider
relevant information about his/her
receiver such as moos, background,
race, preference, education, status, and
needs, among others.
4. CONCRETENESS
◦Message should be concrete and
supported by facts, figures, and real-
life examples and situations.
5. COURTESY
◦Courtesy in communication means
respecting the culture, values, and
beliefs of his/her receivers.
6. CLEARNESS
◦Implies the use of simple and specific
words to express ideas.
◦Speaker focuses on a single objective
so as not to confuse the audience.
7. CORRECTNESS
◦Correctness in grammar eliminates
negative impact on the audience
and increases.
FUNCTIONS OF
COMMUNICATION
1. CONTROL
◦ Communication funct
