Diass Unit II, Lesson 3 - Clientele and Audiences in Social Work

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UNIT II: SOCIAL WORK

LESSON 3: CLIENTELE
AND AUDIENCES IN
SOCIAL WORK
LEARNING OUTCOMES:
The learners are expected to:

1. Demonstrate understanding about clientele and


audiences in social work; and
2. Distinguish the needs of individuals, groups,
organizations and communities
SOCIAL WORKER
 A social worker helps people cope with challenges in
every stage of their lives. They help with a wide range
of situations, such as adopting a child or being
diagnosed with a terminal illness. Social workers work
with many populations, including children, people
with disabilities, and people with addictions.
DIRECT-SERVICE SOCIAL WORKERS
TYPICALLY DO THE FOLLOWING:
 Identify people who need help
 Assess clients’ needs, situations, strengths, and support
networks to determine their goals
 Develop plans to improve their clients’ well-being
 Help clients adjust to changes and challenges in their lives, such
as illness, divorce, or unemployment
 Research and refer clients to community resources, such as food
stamps, child care, and healthcare
DIRECT-SERVICE SOCIAL WORKERS
TYPICALLY DO THE FOLLOWING:
 Help clients work with government agencies to apply for and receive
benefits such as Medicare
 Respond to crisis situations, such as natural disasters or child abuse
 Advocate for and help clients get resources that would improve their
well-being
 Follow up with clients to ensure that their situations have improved
 Evaluate services provided to ensure that they are effective
CLINICAL SOCIAL WORKERS
TYPICALLY DO THE FOLLOWING:
 Diagnose and treat mental, behavioral, and emotional
disorders, including anxiety and depression
 Provide individual, group, family, and couples therapy
 Assess clients’ histories, backgrounds, and situations to
understand their needs, as well as their strengths and
weaknesses
 Develop a treatment plan with the client, doctors, and other
healthcare professionals
CLINICAL SOCIAL WORKERS
TYPICALLY DO THE FOLLOWING:
 Encourage clients to discuss their emotions and experiences to develop a
better understanding of themselves and their relationships
 Help clients adjust to changes in their life, such as a divorce or being laid-
off
 Work with clients to develop strategies to change behavior or cope with
difficult situations
 Refer clients to other resources or services, such as support groups or other
mental health professionals
 Evaluate their clients’ progress and, if necessary, adjust the treatment plan
WHAT IS THE WORKPLACE OF A SOCIAL
WORKER LIKE?
 Hospitals and clinics governments
 Nursing homes  Schools
 Community mental  Colleges and universities
health clinics  Substance abuse clinics
 Private practices  Military bases and
 State and local hospitals
Although most social workers work in an office,
they may spend a lot of time away from the office
visiting clients.
School social workers may be assigned to multiple
schools and travel around the school district to see
students. Understaffing and large caseloads may
make the work stressful.

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