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ITower MobileApp Training

The document provides an overview and instructions for using the iTower mobile application and web portal. It outlines the main sections of the app including Incident Management for creating and managing trouble tickets, Preventative Management for scheduled maintenance tasks, and a user profile section. It also provides step-by-step instructions for downloading the mobile app, logging in, and navigating the key sections for entering tickets, reviewing tasks, and accessing reports.

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PhyoeHtetKo
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© © All Rights Reserved
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258 views22 pages

ITower MobileApp Training

The document provides an overview and instructions for using the iTower mobile application and web portal. It outlines the main sections of the app including Incident Management for creating and managing trouble tickets, Preventative Management for scheduled maintenance tasks, and a user profile section. It also provides step-by-step instructions for downloading the mobile app, logging in, and navigating the key sections for entering tickets, reviewing tasks, and accessing reports.

Uploaded by

PhyoeHtetKo
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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iTower

Training Session iMaintain


Agenda

iMaintain (Trouble Ticket) and Reports overview

iMaintain (Preventive Maintenance) and Reports


overview
How to Download Mobile Application

1. Click on Google Play Store 2. Type “iTower app” and search 3. Install iTower Application
iTower Login

User ID

Password

Server Configuration IP

Server Configuration : - https://itowerweb.apollo-towers.com:1000


Note:- User ID and Password are same for web and Mobile users.
Home Page

Menu

Incidence Management

Preventive Management

My Schedule

After Login into the account with the correct credentials,


user will be able to see all these modules (as per rights
given to user)
User Details

User Name
Last Login Date/Time

Notifications for the user

Notifications setting
Sync

Sync Pending transactions


Transactions still need to be submitted
Rejected transactions
Version of the Application
User Logout the account

When the user will click on the User Detail Button, A


list will come in front of the user with all the details.
iMaintain (Trouble Ticket) and Reports overview
Incident Management
Generate New Ticket
Incident Management
Monitor the Tickets

Assigned Tickets

Raised Tickets
Incident Management
Update/Resolve the Tickets
Incident Management
Search Tickets based on multiple parameters
Incident Management
Trouble Ticket Report
iMaintain (Preventive Maintenance) and Reports
overview
Preventive Maintenance

Click on Preventive
Maintenance
Preventive Maintenance

Missed PM Activity Site view


Done PM Activity Sites view

Scheduled PM Activity Sites view


Site ID (search option)

Activity Schedule date

Activity Status

Note: To perform the PM activity you must login with authorized credentials.
Preventive Maintenance
Performing PM Activity on the Site

Fill Checklist

Capture Pre Photo


Preventive Maintenance
Performing PM Activity on the Site

Fill Checklist

Capture Post Photo

Submit Data
Preventive Maintenance
Review the PM Activity

Missed PM Activity Site Tab

Reviewed PM Activity
PM activity pending for review

Site ID (search option)

Note: To review the PM activity user should be authorized


Preventive Maintenance
Reviewing PM Activity on the Site

Fill Review
Comments

View Images
Details
My Schedule

Activity Status for PM activity


Preventive Maintenance
Activity Report
A24/5, Mohan Cooperative Industrial Estate,
New Delhi- 110076, India
Voice: +91-11-46401100, 46401111

E-mail:[email protected]

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