Module 3

Managing recipient objects

Module Overview

Exchange Server 2016 recipients

Managing Exchange Server recipients
• Configuring address lists and policies
Lesson 1: Exchange Server 2016 recipients

Types of Exchange Server recipients

What are resource mailboxes?
What are site mailboxes?
What are public folder mailboxes?
What are distribution groups?
• What are linked mailboxes?
Types of Exchange Server recipients

• User mailboxes
• Mail contacts
• Mail users
• Resource mailboxes
• Shared mailboxes
• Mail-enabled security and distribution groups
• Dynamic distribution groups
• Linked mailboxes
• Remote mailboxes
• Site mailboxes
What are resource mailboxes?

• Mailboxes that represent meeting rooms or shared

equipment, and that you can include as resources in
meeting requests
• To create a resource mailbox:
• Create a new mailbox as a room or equipment mailbox
• Configure the resource properties
 Outlook Address Book of a conference room

What are resource mailboxes?

What are site mailboxes?
What are site mailboxes?
What are site mailboxes?
What are public folder mailboxes?

• The underlying architecture for public folders has

changed, without significantly altering the user
experience. For example:
• Public folders are stored in a special type of mailbox
called a public folder mailbox.
• Public folder mailboxes can be stored in mailbox
databases that are part of a DAG.
• Public folders are spread across multiple public folder
mailboxes.
• Public folders are accessed by users with Outlook 2007
or later.
What are distribution groups?

• Distribution groups are mail-enabled groups that

appear in the GAL
• Distribution groups are used to:
• Send messages to multiple users at one time
• Assign permissions to Exchange objects

• Distribution groups can be:

• Mail-enabled universal security groups
• Mail-enabled universal distribution groups

• Dynamic distribution groups are mail-enabled

groups in which the membership list is calculated
based on user attributes when a message is sent
to the group
 What are linked mailboxes?

• Provide mailboxes for users in separate, trusted forests

• Mailboxes can be used in:
• Resource forest scenarios
• Merger and acquisition scenarios

• Requirements:
• The domain where Exchange Server is deployed must trust the
user account domain
• The user account must exist in the user account domain

• A two-way trust is recommended to simplify

administration
What are linked mailboxes?
Lesson 2: Managing Exchange Server recipients
Managing mailbox settings
Demonstration: Managing mailbox settings
Managing distribution groups
Managing resource mailboxes
Demonstration: Creating and managing resource
mailboxes
What is a shared mailbox?
Demonstration: Creating a shared mailbox
Managing mail contacts and mail users
Using Send As and Send On Behalf permissions
Managing mailbox settings
Demonstration: Managing mailbox settings

In this demonstration, you will learn how to:

• Create a user mailbox
• Configure user mailbox settings
• Delete and disable user mailboxes
• Create mailboxes by using the Exchange
Management Shell
Managing distribution groups

Exchange Server 2016 provides the following

options for enabling self-service distribution group
management:
• Assign non-Exchange administrators as distribution group
owners
• Enable open-distribution group memberships:
• For security distribution groups, configure the group to require
owner approval to join groups
• For distribution groups that are not security groups, you can
configure the group membership as open, which means that
anyone can join or leave the group automatically
• Enable users to create and manage their own distribution
groups
Managing resource mailboxes

• Primary options when configuring a resource

mailbox:
• Delegates
• Booking options

• Considerations for planning resource mailboxes:

• Who can schedule a resource mailbox
• When users can schedule the resource mailbox
• How to configure the automatic acceptance policy for
the resource mailbox
Demonstration: Creating and managing resource
mailboxes

In this demonstration, you will learn how to:

• Create and configure a resource mailbox
• Configure a delegate for a resource mailbox
What is a shared mailbox?

• Use shared mailboxes to provide multiple users

access to a common mailbox
• You can create shared mailboxes in a single step
in the Exchange Administration Center or
Exchange Management Shell
• You can grant users Full Access and Send As
permissions
Demonstration: Creating a shared mailbox

In this demonstration, you will learn how to create

and configure a shared mailbox
Managing mail contacts and mail users

• Mail contacts:
• Mail-enabled AD DS contacts

• Listed in the GAL

• Provide email addresses for users or groups that exist
outside the Exchange organization
• Mail users:
• Similar to mail contacts, but mail users have AD DS
security identifiers
• Can access resources in the local domain, but email is
sent to external messaging systems
Using Send As and Send On Behalf permissions

• After Send As permission is assigned to a delegate, any

message that the delegate sends from the mailbox will
appear to have been sent by the mailbox owner
• After Send On Behalf permission is assigned to a delegate,
the From address sent by the delegate indicates that the
message was sent by the delegate on behalf of the
mailbox owner
• Permissions can be assigned to user mailboxes, linked
mailboxes, resource mailboxes, shared mailboxes,
distribution groups, dynamic distribution groups, and mail-
enabled security groups
Managing public folder mailboxes

• Configuring public folder permissions

• Use the Add-PublicFolderClientPermission and
Remove-PublicFolderClientPermission cmdlets
• Mail-enabling public folders
• Use the Enable-MailPublicFolder cmdlet
• Managing quota and retention settings
• Use the Set-PublicFolder cmdlet

• Monitoring public folders

• Use the Get-PublicFolderItemStatistics,
Get-PublicFolderStatistics,
Get-PublicFolderMailboxDiagnostics,
Update-PublicFolderMailbox cmdlets
Demonstration: Managing public folder mailboxes

In this demonstration, you will learn how to:

• Create a public folder mailbox
• Create a public folder
• Configure public folder permissions
Lab A: Managing Exchange Server recipient objects
and public folders

Exercise 1: Managing recipients

• Exercise 2: Managing public folder mailboxes

Logon Information
Virtual machines: 20345-1A-LON-DC1
20345-1A-LON-EX1
20345-1A-LON-EX2
20345-1A-LON-CL1
User name: Adatum\Administrator
Password: Pa55w.rd

Estimated Time: 35 minutes

Lab Scenario

You are the messaging administrator for A. Datum

Corporation. Your organization is purchasing a new
organization called Adventure Works Cycles.
Adventure Works Cycles recipients will need to
maintain a separate email domain and address list.
You also must create new mailboxes for the new
department’s employees, and then create public
folders. 
You need to implement the messaging
environment for the Adventure Works Cycles users.
Lesson 3: Configuring address lists and policies

What are address lists?

Demonstration: Configuring address lists
Configuring offline address books
What are address-book policies?
Demonstration: Configuring address book policies
What are email-address policies?
• Demonstration: Configuring email address policies
What are address lists?

• Recipient objects that are grouped together based

on an LDAP query for specific AD DS attributes
• Address lists can simplify the process of locating
recipients in the GAL
• Default address lists include:
• All Contacts
• All Groups
• All Rooms
• All Users
• Public Folders
• Default Global Address List
Demonstration: Configuring address lists

In this demonstration, you will learn how to create

and configure address lists
Configuring offline address books

• The offline address book is cached on the local client

so that users can search the GAL when disconnected
from Exchange Server
• The default offline address book contains the entire
GAL
• Can configure custom offline address books that contain
smaller address lists
• The offline address book:
• Is generated on the Mailbox server that hosts the
Organization mailbox
• Is distributed through web services using the OAB virtual
directory
What are address-book policies?

• Address-book policies can limit the information

that users see in their GAL
• In Exchange Server 2016, you can use address-
book policies to configure GAL segmentation
• Address-book policies only apply when the user’s
mailbox is located on an Exchange Server 2010
Service Pack 3 (SP3) server, Exchange Server 2013
server, or Exchange Server 2016 server
• If a user accesses the global address list through a
direct LDAP query to a global catalog server, the
address-book policy do not apply
What are address-book policies?

Scenario:
• An organization has two divisions in the same
Exchange organization
• Users should see only other users in their division
in the GAL
What are address-book policies?
What are address-book policies?
What are address-book policies?
Demonstration: Configuring address book policies

In this demonstration, you will learn how to:

• Configure a GAL
• Configure an offline address list
• Configure an address book policy
What are email-address policies?

• Email-address policies automate the process of

assigning email addresses to recipients

• Email-address policies define the format for the

email address
• Can assign SMTP and non-SMTP addresses
• Can configure both the local and domain components

• Email-address policies define the recipients to

whom the policy applies
• Can filter based on recipient scopes and custom
attributes
Demonstration: Configuring email address policies

In this demonstration, you will learn how to:

• Modify the default email-address policy
• Create a new email-address policy
Lab B: Managing Exchange Server email address
lists and policies

Exercise 1: Managing email-address policies

• Exercise 2: Managing address lists and address-
book policies
Logon Information
Virtual machines: 20345-1A-LON-DC1
20345-1A-LON-EX1
20345-1A-LON-EX2
20345-1A-LON-CL1
User name: Adatum\Administrator
Password: Pa55w.rd

Estimated Time: 35 minutes

Lab Review

• Because Outlook syncs the address book once a

day, by default, what alternative options could you
use to validate if users experience a change to the
email-address policy?
Module Review and Takeaways

Review Questions
Real-world Issues and Scenarios
Best Practice
• Common Issues and Troubleshooting Tips