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9.8. Implementation of Countermeasure

KAIZEN Step 5 involves implementing countermeasures to address issues identified. This involves: 1. Developing an action plan using a 5W1H (who, what, when, where, why, how) format to define actions to implement countermeasures within 1-3 months. 2. Sharing the action plan with section staff and a quality improvement team to improve communication and unify staff purpose. 3. Monitoring implementation progress using a checklist to track responsible people, dates, and progress status. Addressing delays or impossible countermeasures helps ensure issues are properly resolved within the 6 month KAIZEN process. Developing a clear, participatory action plan with monitoring helps successfully standardize

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20 views14 pages

9.8. Implementation of Countermeasure

KAIZEN Step 5 involves implementing countermeasures to address issues identified. This involves: 1. Developing an action plan using a 5W1H (who, what, when, where, why, how) format to define actions to implement countermeasures within 1-3 months. 2. Sharing the action plan with section staff and a quality improvement team to improve communication and unify staff purpose. 3. Monitoring implementation progress using a checklist to track responsible people, dates, and progress status. Addressing delays or impossible countermeasures helps ensure issues are properly resolved within the 6 month KAIZEN process. Developing a clear, participatory action plan with monitoring helps successfully standardize

Uploaded by

vinc 98
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PPTX, PDF, TXT or read online on Scribd
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KAIZEN Step 5:

“Implementation of countermeasure”

KAIZEN Training of Trainers


2015

KAIZEN Facilitators’ Guide


Page __ to __ .
Objectives of the session
At the end of the session, trainees are able to:
1. Describe process of developing an action
plan on the feasible countermeasures
2. Describe importance of monitoring
implementation progress of the feasible
countermeasures
3. Demonstrate the process of developing the
action plan and monitoring checklist

2
KAIZEN STEP

Process 7 Standardization

STEP
Check effectiveness of countermeasure
6
STEP
5 Implementation of countermeasure

STEP
4 Identification of countermeasure

STEP
3 Root Cause Analysis

STEP
2 Situation Analysis

STEP
1 Selection of KAIZEN theme
3
Process of Step 5:
Countermeasures Implementation
Step ４ Step 5
Importance

Difficulty
Action plan
Urgent

Total development
with 5W1H

Sharing action plan with


section staff
CM 1 ◎ ◎ ○ 13
Sharing action plan with QIT

CM 2 ○ ▲ ▲ 9 Implement
countermeasures

CM 3 ○ ○ ◎ 11 Monitoring progress of
intervention

Check
Step 6
effectiveness
4
Cont.

• Implement ALL the countermeasures identified as


feasible measures in Step 4
• Develop an action plan and possible to complete the
countermeasures within one to three months
• Share the action plan with:
– All section staff (Participatory implementation)
– QIT (Seek technical inputs)
• Monitor progress of implementation of the
countermeasures

5
Time allocation for Step 5
• Remember “proper time allocation” for whole process
of KAIZEN is maximum ６ months
• Implementation of countermeasure must be done
within 2-3 months

KAIZEN KAIZEN KAIZEN KAIZEN KAIZEN KAIZEN


Process Process Process Process Process Process
Step 1 Step 3 Step 5 Step 5 Step 5 Step 6
Step 2 Step 4 Step 7

2 months 2 - 3 months 1 month 6


Benefit of development of
action plan
Developing a action plan with “5W1H” will be
of benefit to;
– Define detailed actions to implement the
countermeasures with “5W1H”
– Improve communication among section staff
– Unify the sense of purpose of the staff in
implementation of KAIZEN
– Simplify a progress monitoring

7
Clarification of “5W1H”
“5W1H” Clarification Example
Why we need to take this To strengthen stock
Why? countermeasure management of medicines

Who is the responsible person of the Ward in-charge and KAIEN


Who? countermeasure team
Timing or period (deadline) of the
When? countermeasure
By 27th of October 2015

Where? Place where the countermeasure taken At the ward

What is objective of the Rules and regulation of


What? countermeasure storage of the medicines

How do you do for the countermeasure


How? (action, verb)
Develop
8
Example of Action plan format
Counter measure Who What Where When Why How

Ward In- Storage rules Strengthen stock


Develop of storage rules At the
1 with pharmacists
charge, ward and
ward
By Dec. 01 management of Develop
pharmacist regulations the medicines

Checklist and Reduce


Develop checklist and WIT, Ward At the
2 handing over note In-charge
handing over
ward
By Dec. 15 miscommunicati Develop
note on among shifts

3 ……

4 ……

9
Monitoring a progress of the
implementation
• Develop a monitoring checklist by clarifying:
– Date of monitoring
– Responsible person(s) of the monitoring
– Progress of monitoring
• Utilize the checklist
• Utilize the results of the monitoring
– Proper implementation: continue
– Delay of the implementation: re-plan and implement
– Impossible to implement: clarify the reasons of why
not implemented
10
Example of action plan
with progress checklist

Who checked
monitoring

Progress
Date of
Counter Who What Where When Why How
measures

1 …………
／

2 ………………
／

3 ……….
／

4 …………….
／

5 …………
Keys for
／ progress check
G: According the plan
D: Delay
N: Not implemented 11
Tips for successful implementation
• It needs to check again whether all
countermeasures are possible to be carried out
within the section or not

• Remember “KAIZEN is participatory activities”


– “WHO” in your plan is not only “in-charge”
– Sharing the plan with all section staff

12
Cont.
• Action plan must be displayed on the notice
board for staff
– To remind staff of implementation of KAIZEN
– To promote participatory implementation of KAIZEN

• Conduct periodical monitoring with progress


checklist

13
Thank you for listening

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