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E-Commerce: An Online Service

E-commerce refers to businesses and individuals buying and selling goods and services over the Internet. There are several types of e-commerce models including business-to-business (B2B), business-to-consumer (B2C), consumer-to-consumer (C2C), consumer-to-business (C2B), business-to-administration (B2A), and administration-to-consumer (A2C). E-commerce provides advantages such as faster buying processes, cost reductions, and flexible options for customers, but also poses disadvantages including security issues, site crashes, late deliveries, and lack of privacy.

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0% found this document useful (0 votes)
105 views11 pages

E-Commerce: An Online Service

E-commerce refers to businesses and individuals buying and selling goods and services over the Internet. There are several types of e-commerce models including business-to-business (B2B), business-to-consumer (B2C), consumer-to-consumer (C2C), consumer-to-business (C2B), business-to-administration (B2A), and administration-to-consumer (A2C). E-commerce provides advantages such as faster buying processes, cost reductions, and flexible options for customers, but also poses disadvantages including security issues, site crashes, late deliveries, and lack of privacy.

Uploaded by

ngenyasha
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PPTX, PDF, TXT or read online on Scribd
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E-commerce

An online service
What is e-commerce?

• The term electronic commerce (ecommerce) refers to a business


model that allows companies and individuals to buy and sell goods
and services over the Internet.
What are the types of e-commerce?

Business-to-Business (B2B)
Business-to-Consumer (B2C)
Consumer-to-Consumer (C2C)
Consumer-to-Business (C2B)
Business-to-Administration (B2A
1. Administration-to-Consumer (A2C)
Business-to-Business (B2B)

• Business-to-business is a situation where one business makes a


commercial transaction with another. This typically occurs when: A
business is sourcing materials for their production process for output,
i.e. providing raw material to the other company that will produce
output
Business-to-Consumer (B2C)
• After surging in popularity in the 1990s, business to consumer (B2C)
increasingly became a term that referred to companies with
consumers as their end-users. This stands in contrast to business to
business (B2B), or companies whose primary clients are other
businesses. B2C companies operate on the internet and sell products
to customers online. Amazon, Facebook, and Walmart are some
examples of B2C companies.
Consumer-to-Consumer (C2C)

• Consumer to consumer (C2C) is a business model in which third-party


companies facilitate transactions for products or services between
private consumers without a business participating on either end of
the sale. Today, most C2C business is conducted via online companies
Consumer-to-Business (C2B)

• Consumer-to-business, or C2B, is a type of business model where the


customer provides a service or product to the business. … The
internet and social media make a C2B model possible by connecting
customers who can offer their marketing services to companies for a
payoff.
Business-to-Administration (B2A)

• Business-to-administration (B2A), also known as business-to-


government (B2G), refers to all transactions between companies and
public administrations or government agencies. Government agencies
use central websites to trade and exchange information with various
business organizations.
Administration-to-Consumer (A2C)
• Administration-to-Consumer , or A2C for short , is an act in e-business
between a government agency (e.g. public administration) and the
citizen (end customer). For some time now, administrative authorities
have also been trying to simplify communication with citizens.
Advantages of e-commerce services
Faster buying process.
Store and product listing creation.
Cost reduction.
Affordable advertising and marketing.
Flexibility for customers.
No reach limitations.
Product and price comparison.
• Faster response to buyer/market demands.
Disadvantages of e-commerce services
Security.
Site crash.
No possibility of tried and tested product.
Late delivery.
Some products are difficult to buy online.
Lack of privacy.
Tax issues.
• Legal issues.

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