Scribd
Upload
72 views14 pages

Chapter Five:: Electronic Commerce and Enterprise System

This document discusses electronic commerce and enterprise systems. It defines electronic commerce as buying or selling products online and describes different categories of e-commerce like business-to-business, business-to-consumer, etc. It also discusses mobile commerce and applications like mobile ticketing, money transfers, banking and location-based services. The document then defines enterprise systems as software that integrates business processes across departments. It provides benefits like improved communication, reduced costs, better customer service and a more uniform organizational culture.

Uploaded by

yoantan
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
72 views14 pages

Chapter Five:: Electronic Commerce and Enterprise System

This document discusses electronic commerce and enterprise systems. It defines electronic commerce as buying or selling products online and describes different categories of e-commerce like business-to-business, business-to-consumer, etc. It also discusses mobile commerce and applications like mobile ticketing, money transfers, banking and location-based services. The document then defines enterprise systems as software that integrates business processes across departments. It provides benefits like improved communication, reduced costs, better customer service and a more uniform organizational culture.

Uploaded by

yoantan
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
You are on page 1/ 14

Chapter Five:

Electronic Commerce and Enterprise System

Andualem T.

05/18/2022 Fundamental of Information System 1


Introduction to Electronic Commerce
• E-Commerce (electronic commerce): is the
activity of electronically buying or selling of products on
online services or over the Internet.
• It is the use of the Internet and the Web to transact
business such as to purchase, sell, transport, or trade
data, goods, or services

05/18/2022 Fundamental of Information System 2


What is E-commerce?
 It is a any form of business transaction or information exchange
executed using information and communication technologies
(ICT’s)
 E-commerce draws on technologies such as 
• mobile commerce
•  electronic funds transfer(EFTs)
•  supply chain management
•  Internet marketing
•  online transaction processing
•  electronic data interchange (EDI)
•  inventory management systems, and
• automated data collection systems. 
05/18/2022 Fundamental of Information System 3
Electronic Commerce Categories

05/18/2022 Fundamental of Information System 4


Electronic Commerce Categories

05/18/2022 Fundamental of Information System 5


Electronic Commerce Categories Example

 You are a computer manufacturing company who


performs the following activities on the Internet:
 Sells computers to individuals (B2C)
 Purchases parts (e.g. hard drives, power supplies etc.) from a supplier
(B2B)
 Hires staff, manage customer accounts, advertise, etc. (Business
processes)
 Sells computers to the Government to be used in schools (B2G)
 On eBay.com individuals buy and sell this brand of computers (C2C)

05/18/2022 Fundamental of Information System 6


Electronic and Mobile Commerce Applications

• Mobile commerce or m-commerce: refers to the


use of wireless digital devices to enable transactions on
the Web.
• It means engaging users in a buy or sell process via a
mobile device. For instance, when someone buys an
Android app or an iPhone app, that person is engaged
in m-commerce. There are a number of content assets
that can be bought and sold via a mobile device such as
games, applications, ringtones, subscriptions etc.

05/18/2022 Fundamental of Information System 7


Electronic and Mobile Commerce Applications

• M-commerce: involves the use of wireless


networks to connect cell phones, handheld devices such
as blackberries and personal computer to the web.
• Once connected, mobile consumers can conduct
transactions, including stock trades, in-store price
comparisons, banking, travel reservations, and more.

05/18/2022 Fundamental of Information System 8


Applications of M-Commerce

05/18/2022 Fundamental of Information System 9


Applications of M-Commerce

• Mobile Ticketing and Booking: mobile ticketing is the process


where the customers order, pay for, obtain and validate ticket
from any location and at any time using mobile phone
• Making bookings and receiving your tickets on the mobile.
• It is used for airline ticketing, cinema ticketing, railway and bus
ticketing and concert ticketing etc.
• Mobile Money Transfer: refers to payment service which is
performed by using mobile phone. We can transfer money from
one person to other using mobile phone.
• Mobile Banking: Using a mobile website or application to
perform all your banking functions and other financial
transaction.

05/18/2022 Fundamental of Information System 10


Applications of M-Commerce

• Location based service: the location of the mobile phone user is


important piece of information used during m-commerce
transaction. Eg. Tacking and monitoring of people
• E-bills: This includes mobile vouchers, mobile coupons to be
redeemed and even loyalty points or cards system.
• Auctions: Online sales having now been developed to be made
available via mobile phones as well.
• Mobile purchase
• Mobile marketing and advertising
• Stock Market Reports and even stock market trading over
mobile applications.

05/18/2022 Fundamental of Information System 11


Enterprise System

 Enterprise systems also known as an enterprise resource


planning (ERP) system, is a cross-functional information system
that provides organization-wide coordination and integration of
the key business processes and helps in planning the resources of
an organization.
 They allow for collaboration and communication across the
organization through collection of data that is accessible and
usable by multiple departments.
 Enterprise systems (ES) are mainly large scale application
programming packages that support business processes, data
streams, reporting, and data analytics in complex associations.

05/18/2022 Fundamental of Information System 12


Benefits of Enterprise Resource Planning (ERP) Systems

• Communicate the critical firm-wide information on the business


performance to managers all across the organization quickly, so
as to enable them to make better decisions and at the right time.
• Reduce the cost involved in transaction processing, hardware,
software, and IT support staff in a significant manner.
• Improve the quality and efficiency of customer service,
production, and distribution by integrating the company’s
internal business processes in sales, finance, production, custom
logistics, etc.
• Help to create a more uniform organizational culture where
everyone

05/18/2022 Fundamental of Information System 13


Thank You

?
05/18/2022 Fundamental of Information System 14

You might also like