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HRM in A Changing Environment: Fundamentals of Human Resource Management, 10/E, Decenzo/Robbins

The document discusses the changing environment of HRM. It notes that HRM operates in a global business environment with different cultural values across countries. It also operates in a technologically changing environment where technology is constantly advancing. HRM must also address a diverse workforce and focus on continuous improvement, employee empowerment, and ethics.

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Egemen Gülkılık
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117 views16 pages

HRM in A Changing Environment: Fundamentals of Human Resource Management, 10/E, Decenzo/Robbins

The document discusses the changing environment of HRM. It notes that HRM operates in a global business environment with different cultural values across countries. It also operates in a technologically changing environment where technology is constantly advancing. HRM must also address a diverse workforce and focus on continuous improvement, employee empowerment, and ethics.

Uploaded by

Egemen Gülkılık
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PPT, PDF, TXT or read online on Scribd
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Chapter 1

HRM in a Changing
Environment

Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins


Introduction

HRM is a subset of management. It has five main


goals:

attract
employees

retain hire
employees
Goals employees
of
HRM

motivate train
employees employees

Strong employees = competitive advantage.

Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins


Understanding Cultural Environments

HRM operates in a global business environment.

Countries have different


 values
 morals
 customs
 political, economic, and legal systems

HRM helps employees understand other countries’


political and economic conditions.

Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins


Understanding Cultural Environments

The Heritage Foundation’s Index of Economic Freedom rates


183 countries on openness to trade, business, investment,
and property rights. The U.S. was #6 in 2009. North Korea is
the most repressed.

TOP 10 FREE COUNTRIES TOP 10 LEAST-FREE COUNTRIES


1. Hong Kong 1. North Korea
2. Singapore 2. Zimbabwe
3. Australia 3. Cuba
4. Ireland 4. Burma
5. New Zealand 5. Eritrea
6. United States 6. Venezuela
7. Canada 7. Dem. Rep. of Congo
8. Denmark 8. Comoros
9. Switzerland 9. Libya
10. United Kingdom 10. Sao Tome & Principe

2009 Country Rankings, see www.heritage.org/index/Ranking.aspx

Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins


The Changing World of Technology

HRM operates in a technologically changing


environment.

Thomas Friedman:

Globalization 1.0 Globalization 2.0 Globalization 3.0


(1492-1800) (1800 -2000) (2000 -????)
Driven by transportation Driven by communication Driven by technology

3.0 fueled by instant communication and the Internet.

Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins


The Changing World of Technology

The IT field is growing.

Knowledge workers focus on the acquisition and


application of information for decision making.

Some books for aspiring knowledge workers:

1. Learning as a Way of Being by Peter B. Vaill

2. Thinking for a Living: How to Get Better Performance and


Results from Knowledge Workers by Thomas H. Davenport

3. Information Anxiety 2 by Richard S. Wurman

Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins


The Changing World of Technology

HRM information systems help to

 facilitate HR plans

 make decisions faster

 clearly define jobs

 evaluate performance

 provide desirable, cost-effective benefits

Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins


The Changing World of Technology

HR managers use technology to:

 recruit, hire, and train employees

 motivate and monitor workers

 research fair compensation packages

 communicate throughout the organization

 evaluate decentralized employees’


performance

Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins


Workforce Diversity

HRM has moved from the melting pot


assumption to celebrating workforce diversity.

The U.S. Dept. of the Interior’s Web site


www.doi.gov/diversity/8major2.htm overviews major
U.S. civil rights legislation.

The Civil Rights Acts of 1964 and 1991


Equal Pay Act of 1963
Americans with Disabilities Act of 1990
The Age Discrimination in Employment Act
The Rehabilitation Act

Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins


Workforce Diversity

Today’s workers want a healthy work/life


balance.

They
 can work any time, from almost anywhere
 work more than 40 hours per week
 are part of a dual-income household

#1 reason
for leaving a company:
lack of work schedule flexibility

Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins


The Labor Supply

HR managers monitor the labor supply.

Trend is to rightsize: fit company goals to


workforce numbers.

For agility, companies build a contingent


workforce of

 part-time workers
 temporary workers
 contract workers

Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins


Continuous Improvement Programs

focus
on
customer

concern for
empowerment continuous
of employees continuous improvement
improvement
components

accurate concern for


measurement total quality

HR managers help workers adapt to continuous improvement changes


through retraining, providing answers, and monitoring expectations.

Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins


Employee Involvement

It’s all about employee empowerment through


involvement, which increases worker productivity
and loyalty.

Employee Involvement Concepts

delegation • participative management


work teams • goal setting • employer training

See http://workhelp.org/joomla/content/view/284/ for


managerial tips on empowering employees.

Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins


Other HRM Challenges

Challenges for HRM:

 The recession has brought layoffs and low


morale.

 Increased offshoring means jobs can move


overseas, even HR.

 Today’s spate of mergers and acquisitions


increase HR’s role.

Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins


A Look at Ethics

Code of ethics: a formal statement of an


organization’s primary values and the ethical rules
it expects members to follow.

HR managers must take part in enforcing ethics


rules.
Sarbanes-Oxley Act of 2002
Requires proper financial recordkeeping
for public companies

Video: Robert Lane, Ethics at Deere

Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins


True or False?

1. HRM should assume all countries have the same cultures.


False!
2. Technology and information technology have little impact on HRM.
False!
3. Today’s workforce is composed of diverse groups.
True!
4. Rightsizing is a strategy companies use to balance their labor supply.
True!
5. Continuous improvement programs eliminate change in an organization.
False!
6. Employee empowerment increases worker involvement and productivity.
True!
7. HRM is affected by the economy.
True!
8. HRM can play a vital role in enforcing ethical codes of conduct.
True!

Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins

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