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Testing and Implementasi - Usability Testing

The document discusses usability testing, which involves testing a product on users to evaluate it. Some key points covered include the goals of usability testing like measuring performance, accuracy, recall and emotional response of users. It also discusses different methods of testing like hallway testing and remote testing as well as how many users need to typically be tested.

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Pradipta Ariansyah Suryadi
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66 views

Testing and Implementasi - Usability Testing

The document discusses usability testing, which involves testing a product on users to evaluate it. Some key points covered include the goals of usability testing like measuring performance, accuracy, recall and emotional response of users. It also discusses different methods of testing like hallway testing and remote testing as well as how many users need to typically be tested.

Uploaded by

Pradipta Ariansyah Suryadi
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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USABILITY TESTING

Pradipta A. Suryadi (116080050)


SI-32-01
WHAT IS USABILITY TESTING?
 Usability testing is a technique used to evaluate a
product by testing it on users.

 It gives direct input on how real users use the system.

 This is in contrast with usability inspection methods


where experts use different methods to evaluate a user
interface without involving users.
WHAT IS USABILITY TESTING? (CONT.)
 Usability testing focuses on measuring a human-made
product's capacity to meet its intended purpose.

 Examples of products that commonly benefit from


usability testing are foods, consumer products, web sites
or web applications, computer interfaces, documents,
and devices.

 Usability testing measures the usability, or ease of use,


of a specific object or set of objects, whereas general
human-computer interaction studies attempt to formulate
universal principles.
GOALS OF USABILITY TESTING
 Usability testing is a black-box testing technique.
 The aim is to observe people using the product to discover errors and
areas of improvement.

 Usability testing generally involves measuring how well test subjects


respond in four areas:
 Performance -- How much time, and how many steps, are required for
people to complete basic tasks? (For example, find something to buy, create
a new account, and order the item.)
 Accuracy -- How many mistakes did people make? (And were they fatal or
recoverable with the right information?)
 Recall -- How much does the person remember afterwards or after periods of
non-use?
 Emotional response -- How does the person feel about the tasks completed?
Is the person confident, stressed? Would the user recommend this system to a
friend?
WHAT USABILITY TESTING IS NOT
 Simply gathering opinions on an object or document is
market research rather than usability testing.

 Usability testing usually involves systematic observation


under controlled conditions to determine how well
people can use the product.
METHODS
 Hallway testing
The name of the technique refers to the fact that the
testers should be random people who pass by in the
hallway.

 Remote testing
In a scenario where usability evaluators, developers and
prospective users are located in different countries and
time zones, conducting a traditional lab usability
evaluation creates challenges both from the cost and
logistical perspectives.
METHODS (CONT.)
 Expert review
This method relies on bringing in experts with experience in the field
(possibly from companies that specialize in usability testing) to evaluate
the usability of a product.

 Automated expert review


Provide usability testing but through the use of programs given rules for
good design and heuristics.

Though an automated review might not provide as much detail and insight
as reviews from people, they can be finished more quickly and
consistently.

The idea of creating surrogate users for usability testing is an ambitious


direction for the Artificial Intelligence community.
HOW MANY USERS TO TEST?

"Elaborate usability tests


are a waste of resources.
The best results come
from testing no more than
five users and running as
many small tests as you
can afford."
END OF SLIDE
 Thanks for Your Attention

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