Scribd
Upload
483 views3 pages

Function Statement: QC&A Department

The document outlines the quality control process with the following steps: 1) Incoming materials undergo initial quality control inspection. 2) Items then go through in-process quality checks at each production station. 3) Final quality control inspection is conducted before shipping products to warehouses. 4) The feedback process for customer complaints involves analyzing issues, determining responsibility, implementing corrective actions, and verifying effectiveness.

Uploaded by

Mohamed
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPT, PDF, TXT or read online on Scribd
483 views3 pages

Function Statement: QC&A Department

The document outlines the quality control process with the following steps: 1) Incoming materials undergo initial quality control inspection. 2) Items then go through in-process quality checks at each production station. 3) Final quality control inspection is conducted before shipping products to warehouses. 4) The feedback process for customer complaints involves analyzing issues, determining responsibility, implementing corrective actions, and verifying effectiveness.

Uploaded by

Mohamed
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPT, PDF, TXT or read online on Scribd
You are on page 1/ 3

Function Statement

QC&A
QC&A Department
Department

VQA/IQC
VQA/IQC IPQC
IPQC OQC
OQC QE
QE

•Incoming •First article •Final •Calibration


inspection inspection inspection •Reliability
•Vendor survey •Roving •Line audit test
•Vendor inspection •Ongoing •Life test
evaluation •Tollgate reliability test •Vibration test
•Vendor inspection •Outgoing quality •Dropping test
surveillance control •Quality system
audit
Quality Control Flow Chart
Incoming material

IQC

Stocks
SORTING

Producting

IPQC Self-inspection
Sampling
inspection Each Station Working According to SOP

100% In line Functional Check

Reject NG
area FQC
OK
Products Warehouse
Check
OQC
Shipping Out
Feedback Flow Chart for Customer Complaint

Customer complaint Sales


Sales

NO
Preliminary analysis Sales
Sales

Decide the responsibility QA


Inform customer QA
YES
Describe the root cause Responsibility Dept.
Responsibility Dept.

Permanent Check / Action plan Responsibility Dept.


Responsibility Dept.

NG
Verification of effectiveness QA
QA
OK
Reply customer Sales
Sales

NG
Customer confirm

OK
Standardize and finish

You might also like