AEX 201 Communication Skills and Personality Development (1+1)
AEX 201 Communication Skills and Personality Development (1+1)
Personality Development(1+1)
Objectives
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Purposes of communication
Five major purposes
• to inform
• to express feelings
• to imagine
• to influence
• to meet social expectations
Each of these purposes is reflected in a form
of communication.
WHAT MAKES A GOOD COMMUNICATOR?
• An Active Listener,
• An Effective Presenter,
• A Quick Thinker.
• A Win-Win Negotiator.
SIX WAYS OF USING NON-VERBAL
COMMUNICATION SKILLS EFFECTIVELY
Some major areas of nonverbal behaviors to explore are:
• Eye contact
• Facial expressions
• Gestures
• Posture and body orientation
• Proximity
• Paralinguistic
• Humor
SIX WAYS OF …(cntd…)
EYE CONTACT:
Eye is an direct and most expressive part of our body.
FACIAL EXPRESSION:
Smile covers the most part of facial expression:
◦ Happiness
◦ Friendliness
◦ Warmth
◦ Liking
◦ Affiliation
SIX WAYS OF …(cntd…)
GESTURES:
• If you fail to gesture while speaking, you may be
perceived as boring, stiff and unanimated.
• A lively and animated teaching style captures students'
attention, makes the material more interesting, facilitates
learning and provides a bit of entertainment.
• Head nods, a form of gestures, communicate positive
reinforcement to students and indicate that you are
listening.
SIX WAYS OF …(cntd…)
POSTURE AND BODY ORIENTATION:
- Tone
- Pitch
- Rhythm
- Timbre
- Loudness
- Inflection
FEW FACTS
- You have over 630 muscles in your body.
- Eye muscles are the busiest muscles in the body. Scientists estimate
they may move more than 100,000 times a day.
- You have over 30 muscles in your face to help you smile or frown. It
takes 17 muscles to smile and 43 to frown.
SO SMILE EVERYTIME YOU SEE SOMEONE.
Thanks
Questions