Lecture 1: Introduction To Management Science
Lecture 1: Introduction To Management Science
Management Science
identifying bottlenecks
process analysis statistical analysis
queueing theory
inventory control
optimization
transportation planning
revenue management
Management Science Applications
logistics
chip design
supply chain management
network design
scheduling
portfolio optimization
Netherlands Railways
What can YOU do with
Management Science?
The Management Science Process
1. Define the problem and gather data
2. Formulate a model to represent the problem
3. Develop a computer-based procedure for deriving
solutions to the problem from the model
Solution
Problem Model Method
The Management Science Process
4. Test the model and refine it as needed
5. Apply the model to analyze the problem and develop
recommendations for management
6. Help to implement the team’s recommendations that
are adopted by management
Solution
Problem Model Method
Apply &
Implement Test
Analyze
The Management Science Process
Problem definition
Mathematical modeling
Communication/implementation
of results
The Management Science Process
Problem definition
Communication/implementation
of results
Goals for this Course
• Learn what management science can do
• Learn the vocabulary of management science
• Learn how to formulate and model business problems
• Learn how to optimize business problems using Excel
• Have fun!
Final Exam: Section A on Tues, March 15, 10:30am-12:30pm; Section B on Fri, March 18, 10:30am-12:30pm
Example – Advertising Mix
• Profit & Gambit Co. (p. 42 text) produces cleaning
products:
1. spray prewash stain remover
2. liquid laundry detergent
3. powder laundry detergent
Example – Advertising Mix
• Management has decided to undertake a major
advertising campaign
• The campaign will use both television and print media
• The general goal is to increase sales of these three
cleaning products.
Example – Advertising Mix
• Management has set the following goals for the
campaign:
– Sales of the stain remover should increase by at least 3%.
– Sales of the liquid detergent should increase by at least 18%.
– Sales of the powder detergent should increase by at least 4%.
Stain remover 0% 1% 3%
Liquid detergent 3% 2% 18%
Powder detergent -1% 4% 4%