Project Monitoring and Control
Project Monitoring and Control
Dr K M Salah Uddin
Professor
Department of Management Information Systems
University of Dhaka
1
Objectives
Explain the need for monitoring & control
SMART principles
Devise a monitoring process for a small project
Discuss rules for monitoring meetings
Explain the use of earned value diagrams
Suggest feasible control actions
Key lesson: spot problems early & take action
2
Monitoring & Control
Monitoring
Checking actual and likely progress against planned
progress
Tracking Progress to date
Control
Making changes to plan if necessary
Altering the schedule
Escalating problems / issues if necessary
Taking action to avoid (bigger) future problems
3
Why Monitor and Control?
If we don’t do this we have no way of knowing if we are
on schedule
We may need to convince management that we are in
control of a project (evidence)
We need to be able to spot problems to be able to react to
them
As an aside this will help
Develop human resources (project management skills)
Preserve financial resources (by tracking costs)
Maintain team morale (it helps if the team know where they are)
Enhance reputation (if projects are seen to be controlled)
4
Being SMART
(Milestones or Objectives)
Be Specific
define what is wanted or what is going to be achieved
Make sure it is Measurable
So that you know when it has been met
Make sure they are Achievable
it should be possible (get this Agreed with the client)
They should be Realistic
with the resources you have (time, cost and quality)
By what Time – agree the due-date of the milestone
Milestones are then fixed in your project schedule, this way you can
determine if you are ahead or behind schedule.
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Monitoring Progress
Know what has been done
Functionality & Quality
Know what has been spent (the cost of effort and
other resources)
Know How long has been taken (the duration of
time)
What remains to be done (is a task complete)
Time, cost and quality interact
you cannot increase quality without increasing costs or
time used
6
Typical Problems
Unexpected technical difficulties
Lack of resources when needed (scheduling helps predict these)
Quality problems (client or project team not happy with
performance)
Changes to specifications (change control procedures can help
manage these)
Poor monitoring hiding problems (fire-fighting rather than managing
problems)
Unpredicted changes in costs – can lead to budgeting difficulties
Inaccurate initial time estimates – can lead to all sorts of problems
External changes (e.g. Government rules) – can have very major
impacts upon a project
Interference from other projects, business priorities will need to be
determined
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Monitoring: Reporting
Use the Plan (schedule)
define milestones
Collect Information on Progress
report current position & predict progress
Identify Problems
display information (charts and tables) & discuss
Management by exception
Give project team members responsibility for their own tasks
Only report if there is a deviation from the schedule
What are the Advantages & Disadvantages of this technique?
8
Monitoring: meetings
Hold Regularly at appropriate intervals
Discuss work in appropriate detail
What is appropriate – depends upon project / team size
Status of meetings is important – make sure that
they are well attended
What will be considered?
all work activities belonging to group
all problems affecting group's goals
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Meetings Need Rules
Participants need
authority to make commitments
appropriate information to make decisions
Rules: discipline and preparation
For problems bring a solution
reasons, impact, recovery plan, help needed
Solve time-consuming problems elsewhere
Encourage honesty (it is the best policy)
Record key points & disseminate quickly
Escalate disputes to appropriate manager to solve
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Tracking Progress
Can be shown on Gantt charts
11
Can be done by ‘Earned Value ‘
Each task has a value in terms of its contribution to the
overall project – measured by time or effort
Project broken into sub-tasks etc.. To break this detail
down
the proportion of the project (effort, or duration)
Task T1 T2 T3 T4 T5
Planned Completed by 5 14 20 28 30
Earned Value % 17 45 67 94 100
Task T1 T3 T5 T2 T4
Actual Completed by 4 8 16 28
Earned Value % 17 37 44 74 100
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Earned Value Chart
% Complete Planned
100
80
Actual
60
40
20
4 8 12 16 20 24 28 32 36 Weeks
About week 12, the project falls behind
A simple technique – what disadvantages are there?
13
Control Methods
Of Individual project team members
informal discussions to resolve simple issues
disciplinary action if necessary
Training if necessary
Of project Team
resource re-deployment to respond to problems
additional resources if required
Of the Project
alterations to schedule as a result of monitoring work
alterations to goals if necessary
communicating progress with team regularly
14
Earned Value Terms
Planned value (PV) – cost estimation across project
life cycle
Earned value (EV) – real budgeted cost
Actual cost of work performed (AC)
Schedule performance index (SPI)
Cost performance index (CPI)
Budgeted cost at completion (BAC)
13-15
Steps in Earned Value Management
1. Clearly define each activity including its resource
needs and budget
ACWP
Actual
Cost Overspend
PV EV
Budget
Slip
Schedule Performed
13-17
Schedule
Value
Earned Value Example 8=80%(10)
Activity Jan Feb Mar April Plan %C Value
Staffing 8 7 15 100 15
Blueprint 4 6 10 80 8
Prototype 2 8 10 60 6
Design 3 3 33 1
Mon Plan 8 7 6 17 38 ∑ 30
Cmltv 8 15 21 38
Mon Act 8 11 8 13 Earned Value
30=15+8+6+1
Cmltv Act 8 19 27 40
Planned Value
Actual Cost 38=15+10+10+3
40=8+11+8+13 13-18
Earned Value Example
Schedule Variances
Planned Value (PV) = 38 = 15+10+10+3
Earned Value (EV) = 30 = 15+8+6+1
Schedule Performance Index (SPI) = EV/PV = 30/38 = .79
Estimated Time to Completion (ETC) = (1/.79)x4 = 5
Cost Variances
Actual Cost of Work Performed (AC) = 40 = 8+11+8+13
Cost Performance Index (CPI) = EV/AC = 30/40 = .75
Estimated Cost to Completion (ECC) = (1/.75)x38 = 50.7
13-19
Earned Value Example 2
Activity Time Budget
1 1 week 5000
2 1 week 8000
3 1 week 7000
4 1 week 12000
5 1 week 14000
6 1 week 10000
7 1 week 13000
8 1 week 11000
9 1 week 16000
10 1 week 4000
Total 100000
13-20
Earned Value Example 2
After 5 weeks, it is found that activities 1-4 have
been completed and spend to this time is 36000
Planned spend during this period:
5000+8000+7000+12000+14000=46000
Earned value=5000+8000+7000+12000=32000
Actual Spend: 36000
Planned spend: 46000
Earned value: 32000
13-21
Earned Value Example 2
Cost Performance indicator=Earned value/actual
Spend=32000/36000=0.889
Schedule Performance Indicator= Earned value/Planned Spend
=32000/46000
=0.696
Estimated cost at completion=original budget/cost
performance indicator=100000/0.889=112500
Estimated time of completion= Original time
estimates/schedule performance indicator=10
weeks/0.696=14.4 weeks
13-22
Earned Value Example 3
14-24
Control
Identify and Agree Solutions to problems
Involves technical and political issues
Implement the Solution
Allocate responsibility and authority
Check
Ensure problem has been solved
Learn
Act to prevent recurrence of problem
Modifying the processes rather than just fixing the
immediate problem
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