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Nissan Motor Company, LTD

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Nissan Motor Company, Ltd.

Outline of Presentation
Company Snapshot
Nature of office in Nissan motars
And its impact on external environment
Why Nissan go global
Impact of globalzation on Nissan
Company Snapshot
Stock: Nissan Motor Co., Ltd. (ADR)
Ticker: NSANY
Industry: Auto Makers
52 Week Range: $12.76 - $16.70
Price as of 03/06/03: $13.96
Company Snapshot
Designs, produces and sells more than 2.5 million
passenger cars and commercial vehicles in more
than 190 countries.
In April of 2000 the company implemented the
“Nissan Revival Plan.” Upon attainment of the
goals, the Company embarked upon NISSAN 180
Major production sites - Japan, United States,
Mexico, the United Kingdom and Spain.
Company History
Nissan Motor Company was founded in
1914 by Yoshisuke Aikawa, Rokuro
Aoyama, Kenjiro Den and Meitaro
Takeuchi
The company struggled due to a limited
market, but in the 1920s produced
military vehicles under the name DAT
Motors
Company History
DAT Motors merged with Jitsuyo Motors
and in the 1930s became Nissan.
Nissan merged with the Prince Motor
Company in 1966 because the
Japanese government wanted to create
a large multinational company to
compete globally.
Where Are Nissan Vehicles
Made?
The Japan-based Nissan Motor
Company manufactures
Nissan cars and trucks in17 countries.
It's a multinational company that sought
as early as the 1950s to expand its
operations beyond Japan.
Featured company
Nissan Motor Co., Ltd. is a Tokyo-
based automobile manufacturer, ranked
No. 4 in the world in sales
Reason for Nissan go
International
New customers - Internet growth worldwide
presents opportunities to build large, loyal
customer bases around the globe.
Global branding - The Internet provides a
powerful and relatively inexpensive
mechanism for companies to communicate
corporate messaging and branding
programs
Cost reduction - In the long run, it is
cheaper for companies to implement a
centralized globalization strategy rather
than supporting many expensive
individual efforts at the regional level.
Market penetration – Nissan Motars
pursue a foreign market share by allowing
online transactions or building an online
community in an international market.
Competitive agility – Nissan motars
aggressively pursue global expansion online
in order to stay ahead of rivals.
Ability to provide worldwide customer service
- Customer service features such as product
data sheets and technical FAQs offered in
various languages help differentiate a Nissan
as well as build loyalty and cut support costs.
Key Challenges

Nissan’s lack of an organizational


structure to support digital globalization
created many problems.
Tension between the regional managers
(who had created their own sites) and
corporate led to internal politicking.
By creating a single group dedicated to
globalization, Nissan eased some of the
tensions.
Misguided Prioritizing
Nissan’s initial rollout of its localized
sites prioritized language rather than
market—for example, it believed it could
use France’s French language site for
French-speaking Belgian and Swiss
users. After discussing the issues with its
dealers, Nissan realized it needed to
consider many more details of local
markets beyond just literal language
translation, and it ended up “localizing”
the Swiss and Belgium sites more
appropriately.
Best Practices

Some of the e-business globalization


best practices that Nissan Europe
applied are:
Centralized publishing: Nissan
publishes its sites centrally, meaning
that content is developed locally and
then sent to headquarters for review
and approval.
Consistent global branding: Nissan
maintains a cohesive online message
and look and feel through a global
digital branding strategy that is
implemented locally.
High-quality translation: Nissan
supports twenty seven different
languages for thirty-three countries. By
translating into different variations of
languages
Back-end internationalization: One of
the most critical aspects of Nissan’s
globalization solution is that all
information—all text and images,
including the many details required by
the Car Builder and Dealer Locator
features—is database-driven
THANKYOU

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