Event Management
Event Management
Event Management
MANAGEMENT
• “Events can be defined as “occurrences planned to
communicate particular information to end audience”-
Philip Kotler.
• Events are occasions, moments and happenings that just
happen or are made to happen.
• Event Management is the process of Planning,
organising, coordinating, analyzing, marketing,
producing and evaluating an event.
A HISTORICAL PERSPECTIVE
• Events have always been a part of the Indian culture and have been
organized by one and all
• with the marketing pressures growing and challenges becoming tougher,
the live entertainment industry or the sales promotion techniques called
events, have gripped the attention of all marketing and public relations
professionals.
NATURE AND SCOPE OF EVENTS
MANAGEMENT
• Creative Process: The team must be creative and dynamic. It must
come up with new ideas.
• Objective: goals to be achieved.
• Effective Leadership: managers should motivate employees
• Successful promotion: Publicity of the event, Advertising of the
event, maintaining good public relations.
• Planning and control: Developing a mission statement for
event. Establishing objectives of the event. Preparation of
event proposal. Evaluating the performance of the event.
• The scope of event management is the most Profound form of
advertising and marketing which is full of glamorous and thrilling
profession now days.
• Planning is one of the most important elements of event management
you can say or is planning an event in itself. It gives benefits to event
managers by event advertising, it promote the publicity of event.
• It gives benefits to advertising companies through communicating
source with the public, introduction of new products to public.
• The scope of event management provides a wide variety
of career that could be anything from concerts, product
launches, conferences, promotions, press conferences,
jubilee celebrations and farewells to television based
events, fashion shows, wedding or parties.
IMPORTANCE/REASONS
• Fire
• Electricity going off
• Gear malfunction
• Flooding
• People having trouble to find the place
• Fights
• Medical emergency
• PRE-CRISIS ACTIONS AND PREPARATIONS
• Emergency Procedures
• Staff awareness
• Network of experts for urgent meeting/advice
STEPS OF CRISIS MANAGEMENT
• Anticipate
• Create a plan and test it
• Identify your crisis communication team
• Be honest and open
• Communicate
• Don't forget social media
AFTER THE CRISIS
• CLIENT HANDLING
• Make a personal connection with the client
• Listen carefully to the client
• Ask for clarity when you don’t understand something
• State back what you hear
• Arrive prepared and offer recommendations
• Look out for the clients’ best interests
• Communicate often and with transparency
• Set up communication parameters
STRUCTURE OF AN EVENT
MANAGEMENT TEAM
• Organisation Chart
PRE-EVENT PLANNING CHECKLIST