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2 - IMS Overview

An information system is a set of components that collect, process, store, and disseminate data to provide information and feedback. It includes people, hardware, software, networks, and data. Data are raw facts while information is organized data that has additional meaning. Information systems help organizations by processing transactions, supporting decisions, and providing routine information to managers. They allow for electronic commerce and mobile commerce.

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0% found this document useful (0 votes)
64 views32 pages

2 - IMS Overview

An information system is a set of components that collect, process, store, and disseminate data to provide information and feedback. It includes people, hardware, software, networks, and data. Data are raw facts while information is organized data that has additional meaning. Information systems help organizations by processing transactions, supporting decisions, and providing routine information to managers. They allow for electronic commerce and mobile commerce.

Uploaded by

cyka blyat
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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INFORMATION SYSTEMS

Overview

Information Systems and


Management
An Introduction to Information
Systems
Information System:

An information system is a set of interrelated


components that collect, manipulate, store
data and disseminate information and provide
a feedback mechanism to monitor
performance.
What is an Information System?

An organized combination of
people, hardware, software,
communications networks, and
data resources that collects data,
transforms it, and disseminates
information.
Data Vs. Information
Data: Raw unorganized facts
Information:
A collection of facts organized in such
a way that they have additional value
beyond the value of the facts themselves.

Defining and organizing relationships


among data creates information.
Information Concepts
Process:
A set of logically related tasks
performed to achieve a defined outcome.

Knowledge:
An awareness and understanding of a
set of information and ways that
information can be made useful to
support a specific task or reach a
decision
The Value of Information

The value of Information


is directly linked to how
it helps decision makers
achieve their organization’s
goals.
System

A system is a set of elements or


components that interact to
accomplish goals.
(CBIS) Computer-based
information system
Hardware:
Computer Equipment

Software:
Computer Programs

Databases:
An organized collections of facts
CBIS
Telecommunications:
Electronic transmission of signals
for communication

 Networks: Distant electronic communication


 Internet: Interconnected Networks
 Intranet: Internal Corporate Network
 Extranet: Linked Intranets
CBIS
People

Procedures:
Strategies, policies, methods, and
rules for using a CBIS.
Business Information
Systems
Electronic and Mobile
Commerce
E-Commerce:
Any business transaction executed
electronically

M-Commerce:
Transactions conducted anywhere,
anytime

Relies on wireless communications


TPS and ERP
• Transaction
– business related exchange
– Evidence of a business event
• Transaction Processing System (TPS)
– A system which records completed business
transactions
• Enterprise Resource Planning (ERP)
– A set of integrated programs for managing the
entire business operations
Business Information Systems
Management Information System:
A system used to provide routine
information to managers and decision
makers

Decision Support System:


A system used to support problem-
specific decision making
Specialized Business I.S.

Artificial Intelligence (AI):

A field in which the computer takes on


the characteristics of human intelligence
Expert System:
A system that gives a computer the
ability to make suggestions and act like
an expert in a particular field.

Knowledge Base:
The collection of data, rules,
procedures, and relationships that
must be followed to achieve value or
the proper outcome.
Virtual Reality:

The simulation of a real or


imagined environment that can be
experienced visually in three
dimensions
Systems Development
Systems Development:

The activity of creating or modifying


existing business information systems
Systems Investigation
and Analysis

Understand the problem


and potential solutions
Systems Design,
Implementation,
Maintenance and Review

 Determine how the new system will


meet business needs
 Put the new system into operation
 Ensure the system continues to
meet changing business needs
Information Systems in Society

Security, Privacy, Ethical


Issues in Information Systems
and the Internet.
Computer Literacy:

Knowledge of computer systems and


equipment and the ways they function
General Information Systems Diagram
Management
Decisions
(Environment)

Data Input Process Output Information

Control

Feedback
Data:
Raw unorganized facts

Information:
Data organized in a meaningful
way for the user (in consideration of
the environment)
Informal Information System

Each organization has a unique


culture, or fundamental set of
assumptions, values, and ways of
doing things, that has been accepted
by most of its members
Environment:
• Business - other functional areas
• Computer – hardware, software, other IS

Sub System:
Component of a larger system

System Boundary:
Interaction with environment (user or
other system) via an interface
Information System
Activities

1. Input of Data Resources


2. Process Data into Information
3. Output of Information
Input of Data Resources
• Data entry
• Editing
• Machine readable
• Source documents
– Formal record of a transaction
• User interface
– How users interact with information system
– Optical scanning; menu; prompts; fill in blanks
Process Data into Information
• Calculate
• Compare
• Sort
• Classify
• Summarize

The quality of the data must be maintained


by a continual process of correcting and
updating activities
Output of Information
• Transmit information to users
– Display; paper; audio
• Storage of data
– Data are retained in an organized manner
• Fields; records; files; data bases
• Control of system performance
– Feedback must be monitored and evaluated
to determine if the information system is
meeting established performance standards
Systems Applications in the Organization

Decisions Management Levels Information Systems

Unstructured Senior ESS


Strategic Management
DSS
Knowledge and
GIS, CAD/CAM,
Tactical Data Worker
OAS
Middle
Management MIS

Lower
TPS
Management
Technical
(Operational)
Buy Make Sell Keep
Functions
Structured Track

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