HCI Chapter 1
HCI Chapter 1
INTERACTIVE
SYSTEM
Chapter 1
INTRODUCTION
USER-INTERFACE (UI) DESIGNERS – responsible for creating the look of website,
machines, computers, appliances and any other devices.
USER-EXPERIENCE (UX) DESIGNERS – is the process design teams use to create products
that provide meaningful and relevant experiences to users.
Right
image
A twitter feed lists the top tweets after Ben
Shneiderman announces the release of the
HCI Pioneers website
Apple mac os x
showing Picasa for photo browsing
and Google Maps in a web browser.
The bottom of the screen also shows
the Dock, a menu of frequently
accessed items whose icons grow
larger on mouse-over.
Ben shneiderman
standing desk with two high-
resolution screens. We can see a
MS Word document (with six pages
visible), two web browsers, and the
Out look e-mail application in a
Windows environment.
Amazon website
http://www.amazon.com
• USABILITY
• UNIVERSALITY
• USEFULNESS
Usability goals and measures CONT.
GOALS ARE ACHIEVED BY THOUGHTFUL PLANNING
01 02 03
Eliciting emotional Attracting attention Playfully surprising
responses with animations users
Iso 9241
Ergonomics of human-system
interaction
Focus on admirable goals
Effectiveness, efficiency, satisfaction
Usability measures of iso 9241
Rate of errors
by user Retention
over time
Subjective
satisfaction
usability measures
Consumer
electronics, e- Games and Professional
commerce, and entertainment environments
social media
Exploratory,
creative and Sociotechnical
collaborative systems
interfaces
Consumer
eletronics, e-
commerce and
social media
Like Facebook, a winner interfaces has ff:
• ease of learning
• low error rates
• satisfaction
Games and
entertainment
Another approach to winning
novice users is to carefully trim
the features to make a simple
device or application so users can
get star ted easily.
Professional
environments
Operator training time is expensive, so ease of
learning is important.
01 02 03
Influencing Providing tools, Raising the user-
academic and techniques and interface
business knowledge for consciousness of
researchers commercial the general public
designers
Influencing academic and business
researchers
BASIC OUTLINE BASED ON CONTROLLED EXPERIMENTATION