Training and Development
Training and Development
• Training:
• It's a short term process.
• Refers to instruction in technical and mechanical problems
• Targeted in most cases for non-managerial personnel
• Specific job related purpose
• Development:
• It is a long term educational process.
• Refers to philosophical and theoretical educational concepts
• Managerial personnel
• General knowledge purpose
Purpose of Training:
• To improve Productivity: Training leads to increased
operational productivity and increased company profit.
• To improve Quality: Better trained workers are less likely
to make operational mistakes.
• To improve Organizational Climate: Training leads to
improved production and product quality which enhances
financial incentives. This in turn increases the overall
morale of the organization.
• To increase Health and Safety: Proper training prevents
industrial accidents.
• Personal Growth: Training gives employees a wider
awareness, an enlarged skill base and that leads to
enhanced personal growth.
Steps in Training Process:
• Discovering or Identifying Training needs: A training
program is designed to assist in providing solutions for
specific operational problems or to improve performance of
a trainee.
– Organizational determination and Analysis: Allocation of
resources that relate to organizational goal.
– Operational Analysis: Determination of a specific employee
behaviour required for a particular task.
– Man Analysis: Knowledge, attitude and skill one must possess for
attainment of organizational objectives
• Getting ready for the job: The trainer has to be prepared for
the job. And also who needs to be trained - the newcomer
or the existing employee or the supervisory staff.
Steps in Training Process:
• Preparation of the learner:
– Putting the learner at ease
– Stating the importance and ingredients of the job
– Creating interest
– Placing the learner as close to his normal working position
– Familiarizing him with the equipment, materials and trade terms
• Presentation of Operation and Knowledge: The trainer should clearly
tell, show, illustrate and question in order to convey the new
knowledge and operations. The trainee should be encouraged to ask
questions in order to indicate that he really knows and understands
the job.
• Performance Try out: The trainee is asked to go through the job
several times. This gradually builds up his skill, speed and confidence.
• Follow-up: This evaluates the effectiveness of the entire training effort
The Sequence of Training Program can be put in a
Flowchart as below: