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Functions of Communication

The document discusses the main functions of communication in an organization: 1) Regulation and control - to manage others' behavior through instructions, advice, directives. 2) Social interaction - to develop relationships and express preferences through informal language. 3) Motivation - to encourage people to achieve goals through purposeful, sincere words and eye contact. 4) Information - to convey facts and details. 5) Emotional expression - to allow people to share their feelings.

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jenline limsan
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63 views

Functions of Communication

The document discusses the main functions of communication in an organization: 1) Regulation and control - to manage others' behavior through instructions, advice, directives. 2) Social interaction - to develop relationships and express preferences through informal language. 3) Motivation - to encourage people to achieve goals through purposeful, sincere words and eye contact. 4) Information - to convey facts and details. 5) Emotional expression - to allow people to share their feelings.

Uploaded by

jenline limsan
Copyright
© © All Rights Reserved
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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Functions of Communication

COMMUNICATING FOR A REASON


What are communication functions?
            Communication functions refer to how people use
language for different purposes also refers to how language
is affected by different time, place, and situation used to
control the behavior of people used to regulate the nature
and amount of activities people engage in.

The most basic functions of communication in an


organization are to regulate/ to control, to inform, to interact
socially, to express and to motivate.
Regulation and
Control
The speaker's purpose
is to control
others by managing th
eir behavior.
Regulation and Control

Doctors’ Prescription
“Take your medicine 3 times a day.”
Parents’ Instruction to their child
“Wash the dishes now, or else I won’t allow you to go
to the party later.”
Friends giving advice on what to do
“Move on. He doesn’t love you anymore”
Regulation and Control as a Function of Communication
Verbal Cues Nonverbal cues

Are the specific words chosen and used.  Include hand gestures, bodily action,
posture, vocal tone (paralanguage), and eye
The speaker and listener when using verbal cues, contact.
should be respectful of each other's culture as
well as of their age, gender, social status and The speaker and listener when using
religion. nonverbal cues, should be respectful of each
other's culture as well as of their age,
The words are usually directives, orders, requests, gender, social status and religion.
etc. Meant to regulate and control other people's
The tone and bodily action that accompany the
behavior.
words are authoritative and firm.
These are specific instances of communication that may or may not use
Regulation and Control (wether verbally or nonverbally) or not.

1. The teacher looks sharply at the noisy students.


2. The yaya combs the little girl's hair.
3. The janitor tells the students to move away from the area of the
corridor he is cleaning.
4. The group of boys asks the bus driver to stop in front of the bank.
5. The bus driver tells the boys that he can only stop in front of the
bank.
Social
Interaction
used to produce
social relationships, to
develop bonds,
intimacy, relations,
to express preferences,
desires, needs,
wants, decisions, goals,
and strengths.
Social Interaction as a Function of
Communication
Verbal Cues Nonverbal cues

Are the specific words chosen and used.  Include hand gestures, bodily
action, posture, vocal tone (paralanguage), and
The speaker and listener when using
eye contact.
verbal cues, should be respectful of each
other's culture as well as of their age, The speaker and listener when using
gender, social status and religion. nonverbal cues, should be respectful of
each other's culture as well as of their
The words usually used are mostly informal
age, gender, social status and religion.
terms and casually delivered, although
Philippine society dictates certain decorum The tone used is friendly, even teasing, and the
when talking to elders or figures of authority. bodily action is relaxed.
These are specific instances of communication that may or may not use
Regulation and Control (whether verbally or nonverbally) or not.

1. Asking the janitor where the comfort room is.


2. The janitor taking about the kinds of students he
encounters.
3. The boys calling out to a friend to come over and join
them.
4. Eating dinner quietly with the family.
5. Trying to find out why a sibling is crying.
Motivation
Functions to motivate
or to encourage people
to live better. There is
a goal to be achieved, a
motive that must be
accomplished.
Motivation as a Function of Communication
Verbal Cues Nonverbal cues

Are the specific words chosen and used.  Include hand gestures,
bodily action, posture, vocal tone
The speaker and listener
(paralanguage), and eye contact.
when using verbal cues, should be respectful of
each other's culture as well as of their The speaker and listener when using
age, gender, social status and religion. nonverbal cues, should be respectful of
each other's culture as well as of their
More direct and purposeful words are chosen.
age, gender, social status and religion.

Direct eye contact is necessary to underscore


the Speaker's sincerity.
Information

Functions to convey
information.
Emotional
Expression
Facilitates people’s
expression of their
feelings and
emotions.

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