Business Ethics and Social Responsibility Grade 12
Business Ethics and Social Responsibility Grade 12
Business Ethics and Social Responsibility Grade 12
Social Responsibility
The Role of Business in Social and Economic Development
The Business Organization
What is a Business Organization
- An entity that aims to earn profit by providing products and services to satisfy the needs of the market
- seen as profit generators
- an important component of the modern society
- plays an important role in advancing socio-economic development
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Forms of a Business Organization
- By : Ownership:
- Sole Proprietorship *
- Partnership **
- Corporation ***
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Advantages and Disadvantages of Different Forms
of a Business Organization
Sole Proprietorship - simplest form/ easy to register (DTI -BTRCP/)
- life
Partnership - needs registration with SEC - two or more persons
- general / limited
- life
Corporation - SEC registration requires more people as stakeholders
- limited obligations
- life
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Business Organization are part of an economic
System
1 - Capitalism 1 - Individuals own and operate the majority of business
3 . Socialism 3 - mostly owned and operated by the government/ smaller ones by individuals
Free enterprise System
RIGHTS :
INDIVIDUALS AND - Own a private property
BUSINESSES ARE GIVEN - Own a business and keep all profits
RIGHTS IN ORDER TO - Freedom of competition
MOTIVATE THEM TO - Freedom of choice
SUCCEED
READ AND ANSWER
1.What specific rights in the free enterprise systems was violated by Star bean
2.What specific rights (s) in the free enterprise system best explains the success
story of CreativiTEA? Explain your answer.
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BIG IDEAS
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“Business is a combination of war and sport .”
- Andre Maurois
MID TERM PERFORMANCE TASK - Individual
work .
1. Set up your own business organization; you decide the nature of the business
2. Make your company’s Mission/Vision Statement
3. Values of the organization
4. Make your company’s Code of Conduct/code of Ethics
5. How would your company perform its own Ethical Leadership
6. Define how your company will uphold the Role of Business Organization. -SPECIFICALLY ON
PROMOTING SUSTAINABILITY
OUTPUT: 1 - Ppt or google Slides : 2 - Individual effort ; forming part of MIDTERM EXAMS
Thanks!
DON CARLO CAVINA SCHOOL
Business Ethics and Social Responsibility
Las Pinas City
Primary Objectives:
- Develop, produce, distribute
Among the roles are:
- Create employment opportunities
- Advancing the economy
- Promote sustainability
- Investing on innovation and excellence
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The Role of Business Organization in the Society
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MSMEs - Categories
- BY Asset Size
Enterprise :
- Micro: 3,000.000.00
- Small : 3,000,001 to 15,000,000.00
- Medium: 15,000,001 to 100,000,000.00
MICRO
By Number of Employees
SMALL
1-9
MEDIUM
10-99
100-199
ETHICS and BUSINESS
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ETHICS and BUSINESS
Ethical Decisions:
Examples:
- Fair labor practices
- Environmental awareness
- Product /service safety
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ETHICS AND LAW
There are business organizations that expect employees to work for long hours and even on weekends if
needed. There are companies that value work-life balance, so they encourage employees to clock out at a
certain time so they can spend more time with their families or on personal interests. There are companies that
have vibrant culture, where everyone’s creativity is honed and generating new and innovative ideas is greatly
encourage. There are traditional companies , where timekeeping is strictly implemented and given disciplinaries
when tardy on several times. Each and every business organization has its own unique culture.
The Ethical Corporate Culture
If Ethics are poor at the top, that behavior is copied down through the
organization. Give your thoughts on this.
- Robert Noyce.
Leaders and Managers are responsible for the creation of corporate culture. -
live by example
A company’s culture guides the thinking, behavior and decisions of its members according to the company’s beliefs and values. Accdg to EH. Schein, author of
Organizational Culture and Leadership, the two main reasons why the culture develops in an organization is because of External adaptation and Internal
integration
Functions: External adaptation
- Requires organization culture to determine how the company will reach its goal, accomplish tasks, identify methods to achieve its goals and place measures
to cope with success or failure
- Internal Integration
- Starts with establishment of an identity that is unique to the business organization. Members acquire this identity through interaction with each other.
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Understanding the Corporate Culture
Observable Culture
- Refers to things the ways things are done
Shared Values
-Common values that are meant to put together and motivate members of the organization
Common Cultural Assumptions
-include taken for granted truths that the members share as a result of a collective experience with the
organization.
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The Corporate Culture - Ethical Leadership and
Management
Recognized types:
Compliance based - focuses on following rules, policies and regulations as the primary responsibility of ethics. Empowers
legal counsel and auditing/accounting firms (traditional approach)
Values based - reinforces a particular set of values rather than a particular set of rules. It is presumed that a company
with values based culture adopts its code of conduct with more regard for ethical values. (integrity based)
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Ethical Leadership and Management
Myrtle Santos, recently passed the CPA board and applied in an audit firm, and hired under the
supervision of Mr Javier, one of the most brilliant partners. Myrtle was often invited by Mr Javier for
casual lunches, and accepted without malice. Mr Javier, then invited Myrtle for an out of town leisure
trip but since it was not work related she refused. Mr. Javier, then threatened Myrtle that refusing him
would mean not getting her regularization . Myrtle decided to leave the audit firm without speaking the
reason for her departure from the company.
2. What should employees do if they are faced with unethical leader like Mr. Javier
3. Should companies also conduct psychological test for their key leader? Why?
Compliance Based and Values Based
Compliance Based
Bank Protocols - every entry and exit into the bank’s vault ,. An internal audit cited a flaw in the company’s
policy of dual control. CCTV footages showed that there were two instances in May 2017 that the branch
manager entered the vault alone.
Values Based
Tina Garcia, a known actress of ABGM Network, always goes to her soap series tapings on time, all
the time. She got these values from TV Network because all the employees of ABGM Network gave
a very high regards to punctuality. Although there is no formal log-in process, all employees still
come on time.
BIG IDEAS
Layers of cultural analysis consists of observable culture which are the apparent
daily activities of a company, shared values, which are the attributes a company is
associated with or is known for, and common cultural assumptions, which are
evident as employees become ingrained in the well-established corporate culture
and values.
SETTING A CORPORATE CODE OF CONDUCT
1. Understand the mission and vision of the organization, this will set the tone for the
required conduct and behavior that the members must know by heart
2. Identify the values that organization lives for
3. Spell out the different behaviors and values that an employee must follow in order to
maintain the ethical values of the organization
4. Ensure proper enforcement of the Code of conduct in order to maintain the ethical
culture of the organization
5. Outsiders, such as suppliers, distributors, sub contractors and customers must also
understand the organization’s code of conduct in order to avoid presenting the
employees with actions that go against the code of conduct.
Beyond walls 3.6
Bravos bank code of conduct includes the full disclosure of interest computation of loans.
One day, Mr James Del Castillo applied for a salary loan through Ms Jane Santos who is from
Salary Loan Dept. of Bravo Bank. Mr Del Castillo needed the loan immediately to pay off his
house amortization which was overdue for 3 months. Being opportunistic in a negative way, Ms
Santos immediately release the loan to Mr Del Castillo and told him that the interest for the
loan was 4%/mo instead of the actual 3%. Ms Santos intentionally did not provide the loan
computation to Mr Del Castillo and asked to give the payment to her instead of paying to the
bank directly. Mr. Del Castillo agreed because his mind was preoccupied with his financial
concerns.
1. Should Ms Santos be penalized right away or only if Mr. Del Castillo files a complaint?
2. How should companies detect noncompliance with the code of conduct?
SAMPLES OF CODE OF CONDUCT
Baby Food Corporation upholds the distribution of healthy and safe baby products (clothes, bath
and body products and accessories) in the market. This code of conduct is drafted to strengthen
the company’s ideals in serving our customers well and in giving only the best products to our
most important customers - the babies.
Company Values
1 - Customer centered - we strive to provide the best service and products to our customers
2 - Safety - we assure that our products are safe from harmful chemicals.
3 - Integrity - we practice integrity in all our actions, and we promise honest and fair service to
all our employees, customers and suppliers.
SAMPLES OF CODE OF CONDUCT
Code of Conduct:
Employees Decorum
1. Employees must always practice mutual respect to one another. The company does not tolerate
spreading of rumors and stories that may taint the reputation of its employees
2. Employees must practice professional tone in communicating with colleagues, whether oral or written
communication
1 . Employees must only use company properties for official business functions and not for personal gains.
Company properties are the employee’s resources. Everyone must engage proper use, care, maintenance and
operations of these properties.
What Have I learned so far?
Prepare your own sample of Code of Conduct for your chosen business organization
Beyond Walls 3.7
As an applicant for the position of ethics officer in a supermarket, the ethics director asked you to draft a sample of code
of conduct for an organization of your choice.
It maybe for your church, your hobby or special interest club, or school
3. Values of Organization
4. Code of Conduct [ for at least three different categories,(e.g members decorum, use of organization’s property,
compliance with rules) with at least three items for each categories.
Have you ever been confronted with an ethical issue? For example, cheating on a exam
or lying to you parents? How did you deal with it?
Extend your knowledge
There are companies that stand out in best practices of corporate culture, Visit the
following website and learn about some companies with the best organizational culture
from around the world.
https://www.entrepreneur.com/article/249174
What have I learned so far
IN SUMMARY:
In many organization, there exists a culture- a collection of shared
beliefs, expectations, and meanings that guide and motivate the
members to perform their roles and functions in the organization.
Organization or corporate culture is the system of shared actions
values and beliefs that develops within an organization ang guides
the behavior of its members
ESSENTIAL LEARNING
The layers of cultural analysis include observable culture on the outer layer,
which means the way things are done in an organization; shared values,
which include a deeper understanding of what the company stands for and
which refer to the common values that are means to put together and
motivate members of the organization; and the common cultural assumptions
on the inner layer, which include the taken-for-granted truth that the
member share as a result of a collective experience with the organization
ESSENTIAL LEARNING
VALUES BASED (Integrity based) - which re enforces a particular set of values rather
than a particular set of rules
ESSENTIAL LEARNING
CODE OF CONDUCT
A Code of Conduct or code of ethics is a list if guidelines and protocols based on the
organization’ values. It articulates how an employee should behave and imbibe the
values of the company at all times, and it also serves as a reference when decisions are
to be made, especially, when the employee is confronted with ethical issues.
ESSENTIAL LEARNING
FOUNDATIONS OF THE PRINCIPLES of Business
Ethics
Situational Disposition:
GIVE YOUR ETHICAL view on this:
Graded seatwork - synchronous class - 10 points
a. Compare and contrast classical philosophies as they relate to the business setting
c. analyze simple business situations as they are affected by the Filipino value system
and recommend ways of confronting ethical challenges in the business setting; and
d. distinguish what is good versus what is morally unacceptable among the given
Filipino values.
FOUNDATIONS OF THE PRINCIPLES of Business
Ethics
-John C. Maxwell
FOUNDATIONS OF THE PRINCIPLES of Business
Ethics
Philosophical Ethics
Unlike religious ethics, which explains human well being in religious terms, philosophical ethics
provides justifications that must be applicable to all people regardless of their religious
viewpoints. (Hartman, DesJardins, McDonald 2014)
FOUNDATIONS OF THE PRINCIPLES of Business
Ethics
Differentiate the following statements
RELIGIOUS REASONING
FOUNDATIONS OF THE PRINCIPLES of Business
Ethics
Ethical Framework Source of Moral Activity
Ethics of Principles and Making decisions based on principle, and not just on consequences
Rights The end DO NOT justify the means
Utilitarianism - A consequentialist (Results based) Approach - holds that an action is judged based on its overall consequences.
Big IDEA:
In UTILITARIANISM, the ends of an action justify the means taken to reach those ends.
FOUNDATIONS OF THE PRINCIPLES of Business Ethics
Beyond Walls 4.1
STU corporation, one of the largest mall chains in the country, came up with a plan to put up a mall in a strategic area where foot traffic is expected to be high. However, the area has around 1,000 informal settlers. The current owner of the lot is the government of Paranaque. STU
officers talked to the city government and were given permission to demolish the houses. The informal settlers were very furious but were not able to stop STU Corporation from putting up a mall in the area. Two of the settlers died fighting for the right to stay, they fought with the
authorities and refused to leave their houses.
The construction will be able to generate construction jobs and new mall jobs once set up.
Do you think STU Corporation’s decision of pushing through with the establishment of a mall in Paranaque City was ethical? Why or why not?
Which utilitarianism principle applies to this case. Explain why.
FOUNDATIONS OF THE PRINCIPLES of Business Ethics
Utilitarianism is also called the consequentialist approach to ethics and social policy - that each one should act in ways that produce better consequences or results,
regardless of the means taken to reach those result.
“Better consequences” are results that promote human well-being such as happiness, dignity, health, integrity, freedom and respect of all people involved or affected. This approach also upholds the following principles:
FOUNDATIONS OF THE PRINCIPLES of Business Ethics
A Decision is morally right if it promotes the greatest good for the greatest number of people.
It is morally right if the net benefits over costs are greatest for all people affected, compared with the net benefits over costs of all other possible choices.
It is morally right if its benefits are greatest for each individual and if these benefits outweigh the costs and benefits of alternatives.
FOUNDATIONS OF THE PRINCIPLES of Business Ethics
A Decision is morally right if it promotes the greatest good for the greatest number of people.
Example: The new environment secretary was approach by several mining business magnates to provide them with mining permits. However, the applications for mining permits were rejected because the new environment secretary believes that the mining activities will have severe negative impacts
of the environment.
FOUNDATIONS OF THE PRINCIPLES of Business Ethics
2. It is morally right if the net benefits over costs are greatest for all people affected, compared with the net benefits over costs of all other possible choices.
Example:
The new transportation secretary , in the pursuit of solving traffic problems in Metro Manila, came up with the permanent solution. However, the solution will require shutting off the MRT operations for one year. Other solutions, on the other hand, will just be temporary and will
definitely ignite angry commuters more because of the frequent breakdown of the MRT coaches that can happen over a longer period of time, with no clear resolution of the problem.
FOUNDATIONS OF THE PRINCIPLES of Business Ethics
3. It is morally right if its benefits are greatest for each individual and if these benefits outweigh the costs and benefits of alternatives.
Example:
The aggressive drive of the government to apprehend drug addicts and rehabilitate them will not just benefit the drug addicts themselves but also their families and the society.
UTILITARIANISM can be categorized as rule based or act based
Which is always applicable in business because of the many decisions that need to be done.In reference maximizing overall good, business organizations are always on the look-out for conducting cost benefit analysis and making decision based on the maximum benefits that can be achieved with minimal costs.
Business organizations can use utilitarianism by identifying the different stakeholders that will be affected by a decision, calculate costs and benefits for each group, and decide on a course of action that will generate the greatest good for the greatest number
UTILITARIANISM AND BUSINESS DECISIONS
In the example provided in TAble 4.2, when an employee found out that melamine is being used in the milk that his company manufactures, there are different stakeholders that will be affected by divulging this information.
The consumers will benefits from the employees action as the company will most likely be shut down, or the milk manufactured will be withdrawn from the market, so the babies will stay safe.
The company may be closed down
The employees will lose their jobs
The suppliers of the company will lose a client
The environment may benefit if the company has dismal manufacturing practices.
UTILITARIANISM AND BUSINESS DECISIONS
By assessing the effect utilitarianism will have on the different stakeholders involved, the management or the governing body can take action on the situation:
There really is no exact definition of “good” for all concerned, and there is no agreement on who decides, whose interests are prioritized in decisions, and for whose good it is that has to be considered.
It will be hard to quantify the costs of non-monetary stakes and long term effects of an action
While utilitarianism considers the collective interest, there are times when individual interest may need to be prioritized.
BIG IDEA
2. What are the benefits and downsides of submitting a list of drug addicts and drug
pushers to the city mayor.?
VIRTUES ETHICS
Read the following case study and then answer the given questions
Jessica,Timothy and Aldrin are grade 12 students who have been classmates since grade
school. The three of them have been on the honor roll since grade school. One day, jessica
was approached by her friend from another section that there is a ;leak of the business
Mathematics final examination copy. Jessica, being not very confident with her grades in
Business Mathematics, took the opportunity and grabbed a copy of the leaked questionnaire.
Being a friend to Timothy and Aldrin, jessica also shared the good news with them. However,
Timothy and Aldrin went to their Bus Math teacher and reported that there was a leak of the
examination copy. They said it came from Jessica . Jessica was questioned by their teacher
and was expelled from the school.
Answer the following questions:
1. Do you think what Timothy and Aldrin did was right? Why or why
not?
SHARIAH, the islamic religious law based on the qur’an, is applied in all
muslim-dominated countires. in such countires, the shariah law is the legal
authority. islam favors trading or business, but it has to obey rules, and most
importantly, be guided by honesty. Cheating or deception in economic
transactions is condemned by the Qur’an. Possible gains from the trade or
business should not result in materialism , which is considered as diverting the
attention from more important spiritual concerns.
CHRISTIANITY
Chrisitian beliefs are all based on the bible containing the Old and the New Testaments.
In a study conducted by De Paul University, Christians who considered that God called
them to a particular occupation or business were naturally concerned that their actions
involving their work or business must be conducted in an ethical manner and for the
good of the community. Stewardship is another Christian concept where Christians see
themselves as stewards of resources and responsibilities, which cover stewardship of
other people (leading them to the right path) or using and caring for the environment.
IMPACT OF FILIPINO PRACTICES AND BELIEF
SYSTEMS ON BUSINESS ETHICS
Filipino have already coined the term “Filipino time” which is synonymous
to being late. This trait is used as an excuse for being tardy in meetings,
events, and other social affairs. Whether formal or informal. It reflects
unprofessionalism and lack of respect for other people’s time.
Business productivity is lost when someone is late. When a salesperson
who is assigned to open a retail store in the mall is late, the retail store may
be penalized by the mall and it will also lose sales when it opens late due to
the person’s tardiness
FILIPINO TIME
When you are trying to strike a deal with a company and you
are late for a meeting, you may be seen as unprofessional and
may reflect your ability to deliver good or services on time. You
do not want to give an impression that your company will not
be able to deliver the required outputs at an agreed upon time.
Essential learning
When making decisions , people alway look for guidance, whether from other
people or from their ethical values. FAcing an ethical dilemma is oftentimes an
uncomfortable situation. In times when people need to asses a s situation if
they are about to do the right thing, most of them would naturally find the
answer in their religious beliefs or the value system they grew up with.
Philosophical ethics provides justifications that must be applicable to all
people regardless of their religious viewpoints.
Essential learning
Ethics of principles and rights considers principles and not just consequences.
It explores the relationship between legislative and judicial branches of
government - legislative role creates policies and regulations based on
utilitarian principles, while judicial role enforces these laws to achieve justice
and fairness. The second framework in this ethical philosophy is that some
decisions are needed to be made based on principles rather than
consequences.
ESSENTIAL LEARNINGS
Filipino culture, beliefs and practices also affect the business setting.
4. PAKIKISAMA - is a Filipino trait that describes how Filipinos take care of their
interpersonal relationships by agreeing to what the majority wants or by
getting along with others.
ESSENTIAL LEARNINGS FILIPINO BELIEFS AND
TRAITS
5 - BAHALA NA - is leaving everything to chance, while Mañana (mamaya na) habit is delaying to do
things instead of doing things now. In business, a business owners cannot leave everything to fate.
Manana habit - is destructive because an employee may produce mediocre outputs due to doing
everything haphazardly.
6 - FILIPINO - HOSPITALITY is known worldwide. This trait works best in the hospitality and tourism
industries such as hotels,, resorts, airlines, travel agencies and the like. Showing Filipino hospitality
to foreign visitors makes them enjoy more their stay in tourist destinations.
EXAMPLES - MANANA HABIT
Prof. Raymond lazaro has been teaching University of Assisi for the past 30 years. On
his 31st year, he starts procrastinating and does not come to classes on tie. He rarely
attends lasses and just instructs his students to go online and do research. He also
delays the examinations because he is always late in preparing his exams. Until one
day, the department head instructed all professors to enlist their students in the Inter-
class Marketing corporation. However, during the competition, no one from Prof.
Lazaro’s classes made it to the finals. In fact, most of them failed in the preliminaries