TANISHQ's Ekatvam
Introduction
Tanishq, in its
advertising contextualized an inter-
faith marriage and showed how a
caring mother-in-law respected her
daughter-in-law's faith.
The video, which went viral on social
media, sparked controversy with
several people alleging that the
commercial promotes “love jihad”.
Impact
• The portrayal drew criticism from a virulent section of the society
that threatened violence against the brand, forcing Tanishq to
withdraw its advertising.
• Within hours of the ad's release, the hashtag #BoycottTanishq
began trending.
• Monday afternoon the YouTube video had garnered over 2,000
dislikes and just 500 likes. The comment section was also quickly
disabled by the brand.
Amid the controversy, shares of Titan Company Limited, which
owns the Tanishq brand, fell 2.18% or ₹27.35 per share on the
BSE, to close at ₹1,229.75 per share.
In the post withdrawal period, Tanishq’s search volume was almost
twice as high as compared to pre-withdrawal period.
The brand manager of the brand was also targeted on social media
platforms.
The main criticism levelled at the ad was that it promoted so-called
'love jihad' – a controversial term used to refer to inter-faith
relationships.
Response
As a first response to the controversy the ad was made private on Tanishq's
YouTube Chanel
After few hours Tanishq decided to take down the advertisement
A statement from the company stated that “The idea behind the Ekatvam
campaign is to celebrate the coming together of people from different walks of
life and celebrate the beauty of oneness. This film has stimulated divergent and
severe reactions, contrary to its very objective,” a company spokesperson said.
Tanishq's Ad maker later took it to Twitter to explain the point of advertisement
and the reasoning behind it
Issuing a statement regarding the pull-back, the company said it is withdrawing
the ad film, keeping in mind the hurt sentiments and well- being of their
employees, partners and store staff.
According to us Tanishq should have not pulled out of the
ad campaign
Tanishq should have used this opportunity and turned the
criticism to its favor as the criticism offered was flawed.
What could
Tanishq could have launched series of commercial
have been targeting more
Click to add textsocial issues and topics like these
done? This controversy not only increased Tanishq’s visibility,
but also, burnished its brand reputation and value with the
overwhelming positive coverage
They could have used this momentum and clear the air by
giving a reply to its criticizers
Thank You