Nature and Process of Communication
Nature and Process of Communication
of Communication
WHAT IS COMMUNICATION?
the transfer of information and common
understanding from one person to another.
Communication is derived from communis, a Latin
word which means to make something common or to
share.
- GEORGE BERNARD
SHAW
-Control
to comply with or control behavior
FUNCTIONS -Motivation
to encourage and motivate people
OF
COMMUNICATION -Information
to disseminate information
Emotional Expression
to express emotions and interact socially.
ELEMENTS OF
COMMUNICATION
Creative Commons Attribution (2012) and Lunenburg (2010).
SENDER RECEIVER
MESSAGE CHANNEL/MEDIUM
FEEDBACK ENCODING DECODING
NOISE
Elements of
Communication
1. Sender – the person who initiates the conversation and
creates a message
2. Receiver – the recipient of the information.
3. Message – the information created by the source or sender
4. Channel/ Medium – the carrier of messages. This is the way the
information travels between the sender and the receiver. This
can be face to face
Elements of
Communication
5. Feedback – the receiver’s response to the sender’s message
6. Encoding – the sender’s process of converting ideas into
understandable messages
7. Decoding – the process where the receiver interprets the
information into meaningful messages.
8. Noise – also called as interference, is anything that blocks the
communication process.
Figure 1: The communication process
The sender creates a message through the process of
encoding