SUMMER INTERNSHIP

ON
NAVYUSH TRAVEL EXPERIENCES PVT.LTD.

Submitted To
AMITY INSTITUTE OF TRAVEL AND TOURISM AMITY UNIVERSITY, UTTAR PRADESH
For the partial fulfillment of the requirement for the Award Degree of Masters of Travel and Tourism
Management

Under the Guidance of-

Submitted By-
DR. SUNIL KUMAR VOHRA
SRABANA CHAKRABORTY
ASSISTANT PROFESSOR
Enrollment no.: A1792720009
AMITY INSTITUTE OF TRAVEL & TOURISM
Batch : 2020-22

AMITY INSTITUTE OF TRAVEL AND TOURISM

SEC 125 NOIDA, UTTAR PRADESH
INTRODUCTION: • Navyush Travel Experiences is a consultancy and representation firm
abridging travel, tourism, leisure companies, the Indian travel
fraternity, and the tourists. They are able to reach out to a vast number
of travel agents and tour operators who will bring forth the tourism
business, the much wanted Indian market share. They make the
communication between the partners and travel agents & tour
operators of the industry. Their presence is to assure that this
communication helps their partners in the return on their investment
in the said market. Their goal is simple actually – They promote
Responsible Tourism. And they are on a lookout for partners who
share the same beliefs.
• Navyush Tours, is not just about exploring; it is about responsible
exploring. India & Nepal are destinations explored by many and
understood by few. They can guarantee that with us, every tour of
yours will be a new discovery. The best connect to body, mind and
soul can be experienced in their Wellness Programs like Modi Yoga
Retreat in Rishikesh and many others. Connecting with oneself or
seeking divine blessing is therapy that is offered in
their Spiritual Tours such as Chota Char Dham (India) and the
pilgrimage circuit in Nepal – Pashupatinath Temple in Kathmandu,
Bindabasini and Barahi Temples in Pokhara, Dakshinkali in Janakpur,
Muktinath Temple in Mustang and many more in scenic surroundings.
Experience watching animals feed, play and interact in their natural
habitat in our Wildlife tours like visit to Ranthambhore National Park
and many such more. Indulge in Adventure activities like Paragliding
in Bir Billing (India), Hot-air Ballooning in Pushkar (India), Zip-
lining in Dhulikhel (Nepal) and Everest Base Camp trek (Nepal) and
many more. In India, their Staycation choices are designed to the taste
of all travellers along with their relaxing Weekend Getaways.
MORE ABOUT NAVYUSH:

Contact: To
Address: E - 43/1, Profile in which I
contact them,
Organisation: Pocket D, Okhla was appointed: As
Working Days: 05 customers can
Navyush Travel Phase II, Okhla a Trainee Working Hours: 4
Days a Week email at
Experiences pvt. Industrial Estate, (Itinerary making PM – 7 PM
(Monday – Friday) [email protected]
Ltd. New Delhi, Delhi and S.O.P making m
110020 for Uttarakhand) OR call at (+91)
9958426600
ABOUT THE OWNER
AND GROUP
LEADER:
• I worked under Mr. Puneet Saxena, the owner
the company from New Delhi. He taught me
punctuality, timely work ethics, making of
packages, client handling strategy, etc. I would
like to thank him again as my training guide who
gave me productive ideas, so I could complete
this internship and the final report effectively.
• My summer internship at Navyush Travel
Experiences pvt. Ltd was a wonderful
experience. This report will firstly give the
viewpoint of the missions completed during the
training period with all practical aspects. This
report was made after the internship at the
organization under the supervision of Mr. Puneet
Saxena, the founder of the company, whom I met
during the online sessions and my internship
mentor, Mr. Sunil Kumar Vohra.
OBJECTIVES:
• The objective to work as a fresher in any organisation to gain industrial knowledge about
the current scenario in the industry, especially after the Covid-19 pandemic. These
training sessions help us to know the different working structures of the firm or a tourism
organisation that is to know the divergent segments of a travel agency like Itinerary
making, S.O.Ps, visa, foreign exchange, international and domestic packages, operations,
handling different travellers’ needs maintain the medical protocols, and many more.

 To gain knowledge about the working of tourism industry. (especially after COVID-19)
 To gain an enriching experience in this field
 To gain assertiveness in client handling system
 To give a perfect tourism product to the customers.
 Learn how to plan the itinerary, professionally, to assure that the traveller visits all the
famous places and does all activities that the destination has to offer.
 To have broad minded ideas for my future working strategies.
 To learn the procedures of a traveller travelling round the world be it international travel
or a domestic one.
 To gain detailed knowledge about a destination. 
 I made the itinerary and S.O.P of Uttarakhand in the company (Navyush Travel
Experiences pvt. Ltd.). In this internship I had an exciting experience learning about the
working procedure, ethics and services and the products they provide to the clients for
a happy go lucky and a comfortable travel to the destination they aspire to visit. I learnt
how to present a new company and its services and products in my own way. I learnt
the techniques used by the company to promote the company in the travel industry.

WORK The motivation to work in this company was to learn about the products and services of
the organisation (itineraries, S.O.Ps, destinations etc.). The handling of the travellers

AREA:
was also learnt and all the procedures involved in smooth running of the organisation.
The strategies of the research for the development of a tourism product. The basics of
the research of the product development. The company has the most skilled working
staffs and have the experience of working in the industry for making of the packages
and suggesting best visiting places to the travellers for an enriching experience.

We worked with the help of secondary data as well as bit of primary data, as the
pandemic is going on.
LEARNING
OUTCOMES:
• In this internship I learnt a foremost thing that, to make
itineraries or S.O.Ps one needs to have a crystal clear idea
about the destination, they are making the packages. The
research that you undergo gives you an insight of how to
use the organisational skills in the firm to shape it better.
The research methods you use for promotion of any
product of the company helps you know the leadership
capabilities you have , the self-judgement skills you
possess , research teaches you how to deal with time
constraint projects that the company gives you. I learnt
how to put forth the given data to operate in the
organisation. I also learnt about hierarchy of travel
companies. I also learnt about customer satisfaction and
how it is attained and also learnt about presenting a
destination in its raw form, but in a very colourful way.
We discussed about tourism and its related products and
services extensively and shared about our point of views
on different topics.
 STRENGTHS:
Values WEAKNESSES:
Specialized understanding of Rural Tourism and Organization Workforce
Sustainability Competition
Tie-ups
Understanding the changing trends in Tourism
SWOT ANALYSIS
OF THE COMPANY

OPPORTUNITES: THREATS:
Evolving Lifestyle Unusual Occasions
Government Regulations  The Pandemic
CONCLUSIONS:
• I would suggest this company to anyone who loves travelling because they are a growing company which provides
unique and customisable tourism products. They have good work ethics. So I am thankful to Amity University, Noida
and Amity Institute of Travel and Tourism for providing this opportunity in the first year of the course. I learnt, I
practised, I learnt to solve problems. It was an amazing experience for me. I got a real view of the Tourism industry. I
am waiting eagerly to gain more experiences.
THANK YOU