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Bsbops601 - Week 4

The document discusses the topics of communication, skilled labor, monitoring and reporting, and training for a business plan development course. It provides learning objectives and outlines strategies and considerations for developing communication, sourcing skilled labor, monitoring the business plan, managing issues, and conducting training. Key aspects covered include identifying stakeholders, skills needs, performance metrics, training requirements, and processes for issue identification, resolution and reporting.

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Natti Nonglek
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227 views13 pages

Bsbops601 - Week 4

The document discusses the topics of communication, skilled labor, monitoring and reporting, and training for a business plan development course. It provides learning objectives and outlines strategies and considerations for developing communication, sourcing skilled labor, monitoring the business plan, managing issues, and conducting training. Key aspects covered include identifying stakeholders, skills needs, performance metrics, training requirements, and processes for issue identification, resolution and reporting.

Uploaded by

Natti Nonglek
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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BSBOPS601 - Develop and

implement business plans

Week #4

greenwichcollege.edu.au
• Communication
TOPICS
• Skilled labour

• Monitoring and reporting

• Training

greenwichcollege.edu.au
• Develop a monitoring strategy
LEARNING • Develop a training strategy
OBJECTIVES • Develop a communication strategy
• Sour skilled labour
• Monitor and report on the business
plan

greenwichcollege.edu.au
Communication
 Identify stakeholders
 Identify what needs to be
communicated
 Identify best way to
communicate
 Consider the best
timeframe
greenwichcollege.edu.au
Communication log

Stakeholder Role Responsibility Reason for Media Timeframe


communication

           

greenwichcollege.edu.au
Skilled labour
 SKAs required
 Existing SKAs
 Gap analysis
 Decide:
a) Develop the skills
b) Hire

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Monitoring

 Test KPIs
 Develop a good
reporting plan
 Evaluate reports

greenwichcollege.edu.au
Issue management
 Issue identification
 Issue analysis
 Issue resolution
 Issue escalation
 Issue tracking
 Issue reporting

greenwichcollege.edu.au
Issue management
 Issue ID
 Description
 Impact
 Identified by- date
 Issue owner
 Proposed resolution
 Approval
 Resolved by
 Date
 Subsequent impact
 Date closed
 Notes
greenwichcollege.edu.au
Training
 Do the employees possess the skills and knowledge required to
perform their jobs?
 How can you build stronger management and leadership
capabilities in your teams?
 How can you involve individuals and groups in the planning and
implementation processes so that they grow with the process?
 How can you transform a mistake or a concern into a learning
experience?
 How do you share knowledge?

greenwichcollege.edu.au
Training (cont.)
 Identify skills that are needed
 Formal or informal training?
Both?
 Clear roles, responsibilities and
KPIs
 Performance evaluation system
 Performance management
process
 Involve, engage, empower

greenwichcollege.edu.au
CONCLUSION

QUESTIONS AND
RECAP

greenwichcollege.edu.au
Disclaimer

Icons and images in this document sourced and purchased from:


www.dreamstime.com/, sourced via google search as ‘labelled for
reuse with modifications’ or sourced from www.pixabay.com
under a CC0 Creative Common license (free for commercial use
and no attribution required).

greenwichcollege.edu.au

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