KX-NS Version 8.3 KX-NSX Version 5.3 Software Release Note: October 9, 2020
KX-NS Version 8.3 KX-NSX Version 5.3 Software Release Note: October 9, 2020
KX-NS Version 8.3 KX-NSX Version 5.3 Software Release Note: October 9, 2020
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KX-NSX Version 5.3
Software Release Note
October 9, 2020
Panasonic
Business Communication BU
Specifications are subject to be changed without a notice.
1. About this document
This document is for the following Panasonic PBX.
KX-NS300/KX-NS500/KX-NS700/KX-NS1000 version 8.3
KX-NSX1000 / KX-NSX2000 version 5.3
This document describes new features of above version.
Please refer to manual of KX-NS version 7.0 and KX-NSX version 4.0 for other features.
Manual (PDF) are available on the following Panasonic web site:
https://panasonic.net/cns/pcc/support/pbx/
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3. KX-NSX : Simplified Isolated mode
When KX-NS as legacy gateway of KX-NSX becomes simplified
isolated mode, only basic features are working as temporal
solution.
<Supported features>
- KX-NS version 7.0 features are supported except followings.
UM / SVM / CTI / Built-in ACD report / KX-UCMA mobile software phone
If KX-UCMA is installed to KX-NSX main unit only, port forwarding is required to only one router.
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4. CA Version Compatibility
If PBX is newly installed with the new version, CA client also
should be new version.
PBX new version = KX-NS version 8.3 or later / KX-NSX version 5.3 or later
Communication Assistant new version = Version 6.0 or later
PBX Version CA Version Specifications
Old Old CA works with TCP . (*1)
Old New
New (Version Up) Old
New (Version Up) New
New (New Installation) Old CA does not work. (*2)
New (New Installation) New CA works with TLS.
(*1) Upgrade both PBX and CA client. Enable reserved bit 23-6 in order to use TLS.
(*2) Upgrade CA.
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Chapter 1
Multiple Holiday Tables
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11. Multiple Holiday Tables
Time group (Tenant) supports holiday table.
This feature can be enabled by system setting.
Default is “Enable”. When PBX is updated from old version, parameter is “Disable”.
< Disable > < Enable >
PBX Site 1 : Jan 2 PBX Site 2 : Jan 2 PBX Site 1 : January 2 PBX Site 2
For Site 1 For Site 2 Time Group 1 Time Group 2
Jan 1 : New Year Jan 1 : New Year Jan 1 : New Year Jan 1 : New Year
Mar 23 : Spring Jan 2 : New Year Mar 23 : Spring Jan 2 : New Year
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12. Multiple Holiday Tables – Programming
Time group (Tenant) based holiday table supports Year also for start
and end. And this supports 100 entries for start and end.
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Chapter 2
Multiple Time Zones
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21. Multiple Time Zones
Time group (Tenant) supports time zone.
This feature can be enabled by system setting.
Default is “Enable”. When PBX is updated from old version, parameter is “Disable”.
< Disable > < Enable >
PBX Site 1 in EU PBX Site 2 in Japan PBX Site 1 Current : 10:00 Zone : +9
For Site 1 For Site 2 Time Group 1 Time Group 2
Zone : +1 Zone : +9 Zone : +1 Zone : +9
Country A Country B
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22. Multiple Time Zones - Programming
Default of each time group is “Same as time zone of PBX”.
When all time groups are in the same time zone, programming for each time group
is not required.
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23. Multiple Time Zones – Applied Features
Adjusted date and time are applied to following features.
- Current date and time display on PT LCD
(See next page for conditions.)
- Date and time of incoming call log
- Date and time of announcement for voice message left in UM of
PBX site 1.
(Date and time of each PBX are applied to UM of other sites.)
- Time of Day / Night / Lunch / Break automatic switching
- Start of time and end of time for Holiday
Time of PBX is applied to other features such as SMDR and timed
reminder.
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24. Conditions for “Date & Time Display on PT”
“Date & Time display on PT” is available only for IP-PT registered to
PBX site 1. Not for DECT, DPT and APT.
Time zone programming for time group of DPT, APT and DECT has to be same as time
zone of PBX.
PBX Site 1 Current : 10:00 Zone : +0 PBX Site 2 Current : 11:00 Zone : +1
Time Group 1 Time Group 2 Time Group 2
Zone : +0 Zone : +1 Internet Zone : +1
PBX and DPT are in same time zone for actual use. Connect DECT to CS of PBX in same time zone.
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25. Multiple Time Zone – Technical Hint
Solution example is as follows. DDI Incoming call
1234 to help desk
PBX Current Time : 17:00 Zone : +10 (AU) for Australian
Time Group 1 UK Time Group 2 AU Time Group 3 NZ Time Group 8 AU customers
Zone : +1 Zone : +10 Zone : +12 Zone : +10
>> Time : 8:00 >> Time : 17:00 >> Time :19:00 >> Time : 17:00
>> Mode : Day >> Mode : Day >> Mode : Night >> Mode : Lunch
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Chapter 3
Emergency Dial Alert
by E-mail & PT
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31. Alert by E-mail & PT
When extension (in room) dials emergency number (not after talking)
or does not answer a wake-up call, alert is emailed by PBX
immediately. E-mail to smart-phone is useful to make a solution.
History of alert can be confirmed by email in PC or smartphone.
Manager extension (decided by Class Of Service ) can confirm the
alert log for emergency dial using System Alarm button on PT also.
Alert by PT is not applied to wake-up calls.
This will be useful to confirm log when e-mail system is in trouble.
For example, when an ambulance arrives, PT user near entrance can teach room
number of patients.
PBX
Room 1545 dials 911
or does not wake up.
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32. Alert by E-mail
Alert is emailed by PBX immediately.
E-mail body :
1st line : Extension number which is cause
2nd line : Extension name
4th line : Dialed emergency number
911
Gmail
Internet
PBX Yahoo!
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34. Alert Log by PT for Emergency Dial
Manager extension (decided by Class Of Service ) can confirm the
alert log for emergency dial using System Alarm button
programmed to flexible key of PT.
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35. Conditions
Emergency dial alert (for e-mail and phones) can be enabled or
disabled for each emergency dial by Web-MC.
When one or more numbers are enabled for emergency dial alert,
alarm feature by PT for system error does not work.
E-mail notification to dealer is useful for system error.
(End user does not need to contact dealer.)
LED : On
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36. Alert Ringing by Phone for Emergency Dial
Alert ringing on phones is also available for emergency dial.
Conference group can be assigned as ringing destination.
Programming for ringing is separated from programming for log, because some user
hopes log only and does not hope ringing.
OGM or Dial tone 3 is sent to phone after answering.
After putting handset (on hook), ringing does not start again. <OGM>
<OGM>dial !!
Emergency
Each phones have to answer the ringing (because important alert). Emergency
Check with the dial !!
Alert is applied to IP-PT, Digital PT, DECT and SIP extensions. Check with the
blinking system
alarmblinking
button.system
Alert is not applied to SLT, Analog PT, V-UTEXT card and trunk. alarm button.
< LCD during ringing & OGM >
PBX
OGM
Dial 911
Room number (extension number) is displayed by log using system alarm button.
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37. Solution Example by Alert Ringing
<Solution example with SIP extensions>
When SIP extension is connected to SIP trunk (Loop), calling
cellular phones and so on are available.
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Chapter 4
Broadcasting
Recorded Message
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41. Broadcasting Recorded Message
Recorded message can be broadcasted to conference group.
To start (or to stop current broadcasting and start new)
*32 + *1 + Group number + 511 (OGM) + 9 (Repeat counter)
Group number = 01 to 08 for KX-NS / 01 to 48 for KX-NSX
To stop only
*32 + *0 + Group number.
OGM applies to IP-PT, Digital PT, DECT and SIP extensions except V-UTEXT card.
OGM also applies to speaker connected to headset port of KX-NT or KX-DT.
OGM OGM OGM OGM
PBX
OGM Panasonic guarantees Panasonic KX-
NTV only as “SIP speaker”.
Dial *32 *1 …
OGM It works even in remote office !!
Sensor or button with SIP I/F
can also make a call. Headset Port : Headset mode has to be enabled.
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42. Timed Broadcasting
Recorded message can be broadcasted automatically.
This may be useful for school and so on.
2 or more conference groups can be assigned to the same time and same OGM,
when 32 destinations (by one conference group) are not enough.
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43. Conditions
Specifications of No.36, 41 and 42 are similar to wake up call.
Alert to Conference Group Reference
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51. Name Notification to PRI / SIP Trunk
User group name can be informed to PRI and SIP Trunk instead of
extension name.
This feature can be enabled by system setting. Default is “Disable”.
Name notification may not work depending on specification of PRI and SIP provider.
Option 99 Reserved Bit To PRI / SIP Trunk
1F-3 0E-7
Disable Disable → Extension name
(Default) (Default) *1)
Enable → Trunk name
(Not for emergency numbers)
Enable -- → User group name
*2)
*1) Name is not notified when CLIR is enabled not to
notify phone number. 101 102 103 104
*2) Name is notified even when CLIR is enabled. Mike Susan Tom Beth
Trunk name is sent when phone in KX-NSX dials emergency User Group 1 User Group 2
numbers during service out.
Fukuoka 1234 Tokyo 3456
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Chapter 6
E-mail Improvement
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61. Phone Number instead of English Sentence
Phone number of caller is used for e-mail body instead of English
sentence. This will be useful to call back by smartphone directly
(Not using PBX) after confirming VM/Fax attached to e-mail.
This feature can be enabled by system setting.
Default is “Enable”. When PBX is updated from old version, parameter is “Disable”.
Enable (Phone Number : Default) Disable (English Sentence : Old spec)
From : Do-not-reply <[email protected]> From : Do-not-reply <[email protected]>
Date : 13:56 / 7 September / 2018 Date : 13:56 / 7 September / 2018
Subject : Message Notification from UM, Mike Smith, 031234567 Subject : Message Notification from UM, Mike Smith, 031234567
031234567 A voice message was left from Mike Smith at 13:56 on 7
September, of 4 seconds length.
Voice New: 10, Old: 1
File : 031234567_M105_180907135607.wav File : 031234567_rcvm0008_00800000180907135607.wav
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62. Caller Name instead of Mailbox Name
Caller name (or phone number) is applied to e-mail subject instead
of mailbox name, when message is forwarded to other mailbox and
the mailbox sends e-mail. Mike calls Susan.
But mailbox of Susan answers.
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63. Other Improvement and Conditions
These changes in this page and previous pages are applied to SMTP only.
These changes are not applied to built-in IMAP server.
These changes in this page work, when system setting in previous page is enabled.
Caller name (or phone number) are recorded, even if extension caller dials #6 and
mailbox number to leave.
3 e-mail addresses can be programed using “,” for one device No.1 instead of
programming 3 devices. (3 @ x 3 devices are also available.)
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Chapter 7
SIP over TCP, UDP and H.323
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71. SIP over TCP (Trunk) / UDP & H.323
SIP over TCP, UDP and H.323 operate simultaneously.
Older version supported only <SIP-TCP> or only <SIP-UDP & H.323>.
SIP over TCP applies only to SIP trunk. (Not to SIP extension)
Depending on the specifications of the SIP telephone company or SIP PBX by other
maker, communication may not be possible with SIP over TCP or UDP.
Internet
SIP Carrier
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72. SIP over TCP / UDP & H.323 - Programming
TCP or UDP can be programed for each SIP trunk.
Default is UDP.
< Site programming for TCP >
To change the parameter, it is
necessary to delete the V-SIPGW card
once. The default is “Disable".
UDP / TCP
TCP
UDP
When PBX is upgraded from older version, site programming for TCP may be
enabled. If site programing for TCP is enabled, TCP works without above SIP
Gateway programming, and “TCP” is displayed always for above SIP Gateway
programming. After “Disable” is assigned to site programming, site programming for
TCP is not displayed from next time for INSTALLER.
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73. Conditions for KX-NS1000
Conditions (red) in this page apply to KX-NS1000 only.
Conditions KX-NS V8.02 or before KX-NS V8.03
H.323 No Yes
when TCP is required.
When KX-NS1000 does not comply with conditions (More than 64 ch or with KX-
UT), UDP works instead of TCP regardless of SIP Gateway programming.
Above conditions also apply to KX-NS1000 as legacy gateway of KX-NSX.
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Chapter 8
KX-DT635 / 680 Digital PT
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80. KX-DT635 & KX-DT680
KX-DT635 and KX-DT680 are supported.
KX-DT635 KX-DT680
Flexible key label is Color LCD is supported for more
displayed on LCD. features and easy operation.
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82. Capacity in KX-NS700
Capacity for KX-DT6xx is decided by power consumption.
Load Figure of KX-DT6xx one unit is “1.5” in KX-NS700.
Unit KX-DT500 KX-DT6xx
36 for DPT w/o D-XDP
40 for DPT
KX-NS700
DLC2 + DLC16 x 2
34 24
36 / 1.5
KX-NS720
DLC16 x 2
32 26
Around 40 / 1.5
KX-NS700 + 66 50
KX-NS720 x 1
KX-NS700 + 98 76
KX-NS720 x 2
KX-NS700 + 130 102
KX-NS720 x 3
KX-NS320/520
DLC16 x 1
16 16
24 / 1.5
KX-NS300/500 + 34 32
KX-NS320/520 x 1
KX-NS300/500 + 50 48
KX-NS320/520 x 2
KX-NS300/500 + 66 64
KX-NS320/520 x 3
Power L 512
KX-NS1000 x 1 + 160
KX-TDE620 x 1 DLC16 x 10
KX-NCP - 44
KX-NS1000 x 1 + 320
KX-TDE620 x 2 DLC16 x 20
KX-NS1000 x 2 + 512
KX-TDE620 x 4 DLC16 x 32
(Max. 1024 ports with D-XDP)
KX-NSX2000 + 1008
KX-NS1000 x 4 + DLC16 x 63
KX-TDE620 x 7 (Max. 2016 ports with D-XDP)
Ext Directory
Installed by ABC telecom
[email protected]
01-2345-6789
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87. Image File Transfer
Step 7) Transfer the prepared image file from local PC to PBX as firmware file.
PBX saves it as “PDTPICT” file for KX-DT680 Digital PT.
PBX saves it as “PNTPICT” file for KX-NT680 IP PT.
Step 8) Transfer it from PBX to KX-DT680 or KX-NT680 as firmware update.
The phone cannot be used while the image file is being transferred to the phone.
It is useful to update at midnight using timed update feature.
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88. Sample & Default Image Data
Sample image data and default image data are as follows.
The all black data also can be transferred from PBX in order to
initialize KX-DT680.
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Chapter 9
KX-NS Version 8.22
New Feature
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91. Meet Me Conference
<Operation>
Meeting can be started without a host. From extension :
Dial meeting room number and PIN.
Caller from trunk through DISA can use this feature.
From trunk :
Caller from extension also can use this feature.
Call DISA phone number and
48 conference rooms x 32 members dial meeting room number and PIN.
For example, The number of simultaneous calls is limited by the
Room 1 for Monday sales meeting built-in conference trunk or DSP.
Room 2 for Tuesday planning meeting 32-ch is available even without DSP.
For example, 8 rooms x 3 members + 1 room x 8
Internet members are available without DSP.
This feature does not apply to analog CO trunk,
KX-NT Phone even when using DISA.
Telephone KX-UCMA Mobile The meeting will automatically end after 3 hours.
Network Other SIP phone When DISA security mode is “All security”,
operation for Walking COS is required before
PBX dialing meeting room from DISA.
DISA
This can be skipped if phone number of caller is
KX-DT Phone programmed as extension user.
Analog SLT Phone KX-NS : Automatic Walking COS
Conference Room
KX-NSX : Multiple devices for one user
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91-1. Meet Me Conference : Programming
Meet Me Conference feature can be enabled by system option
using Web-MC. It is bit 23-5 in Option 99. <Operation example>
From extension :
Meeting room number and PIN are extension number Dial room number 401 and PIN.
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92-1. KX-UCMA - Conditions
Push notification is always enabled in CSV and QR.
NAT setting in PBX is used for SIP server setting in KX-UCMA.
If NAT – SIP TLS Server Port No. is assigned in PBX, TLS is applied to KX-UCMA.
Internet
Office
220.220.123.45 : 54560
192.168.1.1
192.168.1.100 : 5060
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94. Static Routing (Not for KX-NS1000)
IP data can be sent to programed router instead of router for
default gateway.
Static Routing
Static Routing
172.16.1.1 to 192.168.0.99
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100. 2 phones for 1 user
If one user has two phones in different locations for example, one
phone cannot send correct CLIP as location to the emergency call
center. See next page for solutions.
For example, Mike is a general manager of sales team (2F) and a general manager of
planning team (4F).
4th floor 101 : Mike
(Planning) 911
202-123-4567 202-123-4567 Call Center DB
3rd floor 2021234567
NJ12345
2F East Location 32
2nd floor 2021234568
101 : Mike NJ54321
(Sales)
202-123-4567
1st floor NJ12345
2F East Location 32
2021234567
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101. For IP Terminals
When an emergency number is dialed, “CLIP for Emergency Dial”
is sent to PRI or SIP trunk. “CLIP for Emergency Dial” can be pre-
programmed to IP address of IP terminal.
IP terminal means KX-NT hardware phones, KX-NT software phones, any SIP
phones and DECT on IP-CS.
4th floor
CS
192.168.0.192 to 192.168.0.254
3rd floor
No. IP address of Netmask CLIP for
CS IP phone Emergency Dial
192.168.0.128 to 192.168.0.191
1 192.168.0.0 255.255.255.192 2021234501 1F
2 192.168.0.64 255.255.255.192 2021234502 2F
2nd floor
3 192.168.0.12 255.255.255.192 2021234503 3F
192.168.0.64 to 192.168.0.127 8
4F
4 192.168.0.19 255.255.255.192 2021234504
1st floor 2
192.168.0.1 to 192.168.0.63 :
64
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102. For Legacy Terminals
When an emergency number is dialed, “CLIP for Emergency Dial”
is sent to PRI or SIP trunk. “CLIP for Emergency Dial” can be pre-
programmed to port of legacy terminal.
Legacy terminal means Digital PT, Analog PT, SLT and DECT on Digital PT port.
No. Shelf Sot Port XDP mode Parallel Telephone CLIP for
Ringing Emergency Dial
1 1 1 1 2021234501
2 1 1 2 2021234502
:
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103. Call Back from the Emergency Call Center
When the emergency call center calls back, the call is received by
the phone that called the center. DDI programing is ignored.
This works if < DDI number received form PRI/SIP network for call back > and <
CLIP sent to PRI/SIP network when making an emergency call > are the same.
Maximum 20 emergency calls are logged. Caller and CLIP are recorded in the log.
Older log is deleted automatically when 21st
911 Call Center
emergency call is made.
“Alert & Log” must be enabled.
Make a call to Call back to
911 with CLIP 202-123-4504
202-123-4504 by DDI
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104. Conditions
When the DDI number is NOT recorded as CLIP in the emergency
call log, the call is distributed by DDI programming as usual.
It is recommended to program “CLIP for Emergency Dial” to DDI number, because
older log with CLIP is deleted.
DDI name is displayed on LCD of phone which receives the call.
DDI Number DDI Name Day Lunch Break Night
2021234501 911 Call back (1F) 601 601 601 601
2021234502 911 Call back (2F) 601 601 601 601
2021234503 911 Call back (3F) 601 601 601 601
When the DDI number is recorded as CLIP in the log, and the caller
of the CLIP has two or more phones by Wireless XDP and so on, all
phones ring for the call back.
Not only one phone that the caller dialed
the emergency number.
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105. Conditions
When an emergency number is dialed (regardless of “CLIP for
Emergency Dial” setting), Fwd and DND of the caller can be cleared
automatically. Call waiting can be enabled automatically.
Cancel Call Forwarding and DND, and enable Call
Waiting when an emergency number is dialed.
< Conditions for the United States > < Conditions outside the United States >
This feature applies by default. This feature does not apply by default.
If < DDI number received form PRI/SIP network > and < CLIP sent to
PRI/SIP network > have different digits, call back does not work.
DDI number should be modified to same digits by programming.
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106. Technical Hint
After all programming (Page 101 to 105 of this document), it is
strongly recommended to confirm it as follows.
- Assign cellular phone number to the Emergency Number.
- Enable “Alert & Log” for the cellular phone number.
- Call the cellular phone from extension. >> Was CLIP correct ?
- Call back from the cellular phone. >> Was the call distributed to the caller ?
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Reserved Bits
64
System Option 99
“Option 99” is supported for INSTALLER level in order to program
part of reserved bits.
See chapter 6 for 1F-2. Mode 2 enables new features.
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Bit 1F-6 : Disable (Default)
Local IP address in different class is treated as local by default.
For “Local only” account, access from < SIP phone treated as local > is not blocked
by PBX because it is not hacker through internet.
For “Remote & Local” account, PBX asks < KX-NT or SIP phone treated as local >
to send voice data to local address of DSP.
This may be cause of “No voice” in the case of the next page. Bit 1F-6 is solution.
Class A = 10.0.0.0 to 10.255.255.255 Global IP
Class B = 172.16.0.0 to 172.31.255.255 Internet Address
Class C = 192.168.0.0 to 192.168.255.255 33.44.55.66
HQ Global IP Address
22.33.44.55
Enable - Disable Intercept does NOT work. Fwd works to Fwd destination
(Default) even if Fwd mode is off.
- Enable Intercept does NOT work. Fwd works if Fwd mode is on.
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Bit 21-x to 23-x
Bit Default Specification when the bit is enabled
21-1 Disable SIP Basic Authentication is restricted for SIP trunk.
(KX-NSX only) Even if SIP carrier instructs to the PBX to do basic authentication, the PBX does
not send the SIP account (username & password) to SIP carrier.
When SIP carrier instructs to PBX to do digest authentication, the PBX sends
the SIP account to SIP carrier.
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Appendix
70
CA Basic / CA Pro / CA Supervisor (KX-NSX)
KX-NSX also supports CA Basic, Pro and Supervisor.
- Required AK is KX-NSAxxx or KX-NSXP101 Ultimate AK.
- CA client has to be version 5.0.1.x or later.
- CA server is not required. (Direct log-in to KX-NSX only)
- CA network feature is not supported.
- CA thin client feature is not supported.
Port number for CA may be blank, if KX-NSX is updated from old version.
Default port number of KX-NSX latest version is 33334.
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My Portal Login ID and Password (KX-NSX)
It will be easy for installer to teach My Portal login ID and
password to users after setup.
The initial login ID is both an extension number and a programmable ID, if
programmable ID has not been changed from the default. For example,
- Both 101 and 0001 are login ID for extension 101 at first.
- After extension number is changed from 101 to 201,
both 201 and 0001 are login ID.
- After programmable ID is changed from 0001
to “mike123”, only “mike123” is ID.
101 and 201 are not ID.
Login password can be copied by Web-MC.
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SIP Conference Phone : KX-HDV800
KX-HDV800 is supported.
KX-NS version 8.0 or later has to be used for KX-HDV800.
KX-NSX version 4.11 or later has to be used for KX-HDV800.
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SIP Trunk Call Forwarding
302 Moved Temporarily is supported not to occupy 2 ch of SIP
trunk when call from SIP trunk is forwarded to SIP trunk.
Depending on the specifications of the SIP telephone company, this feature may
not work.
SIP system option 16 has to be enabled to activate this feature.
This feature works like ISDN CF.
KX-NSX version 5.2 or later also supports this feature as well as KX-NS.
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Thank you !
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