Lecture / Week No. 14: Course Code: MGT-304 Course Title: Corporate Social Responsibility
Lecture / Week No. 14: Course Code: MGT-304 Course Title: Corporate Social Responsibility
Department of Accounts
Developing Strategic Partnerships
Contents
2. Importance of CSR
3. Strategic Development
Most companies now understand the importance of corporate social responsibility (CSR) and recognize it
as a tool to strengthen their businesses while contributing to society at the same time. The challenge they
now face is how to deliver CSR strategies and create real value.
This Idea offers suggestions to help executives move towards policies that truly co-create value for their
business and society. However, there is no simple formula or easy answers on what to do or how to do it;
rather, a step-by-step approach following guiding principles should be taken
Reference No.1 Topic: Importance of CSR
For Example:
Hindustan Unilever Limited’s Project Shakti; they overcame the
challenge of reaching and serving India’s rural markets by actively
seeking to understand critical societal and organizational needs.
They partnered with three self-help groups that appointed female
entrepreneurs in chosen villages. Their success was evident by
2008, when Shakti had provided employment for 42,000 women
entrepreneurs covering nearly 130,000 villages and 3 million
households every month. In the same year, the company’s sales
through the project approached $100 million.
Another example
From a nonprofit's point of view, a company partner works as new sources of revenue,
which is vital to a nonprofit's operation (Park, Hitchon, & Yun, 2004).
A company, on the other hand, takes advantage of the trustworthy images and expertise of
nonprofits that may attenuate consumers' skepticism toward CSR practices while
enhancing consumers' support of both organizations and CSR.
Reference No.6 Topic: CSR and CSI
Corporate Social Responsibility & Corporate Social Investment
Corporate social investment originated from philanthropy when the value it added to the reputation of the
organization was recognized.
Previously, the terms CSI and CSR were used interchangeably, but have now been defined separately. CSR refers to an
organization's total responsibility towards the business environment in which it operates. CSR describes the broader
solution to triple-bottom-line matters of the 3Ps – profit, people and planet.
CSI is one of the sub-components of CSR and aims to uplift communities in such a way that the quality of life is
generally improved and safeguarded.
Reference No. 6 Topic: CSI investment and portfolio
CSI Investment Portfolios
Social Entrepreneurship Development
Adult Basic Education and Training (ABET)
Agriculture and food security
Arts and Culture
Early Childhood Development (ECD)
Education
Energy
Environment
Health
Information Communications Technology (ICT) and Telecommunications
Infrastructure
Job Creation
Orphaned and Vulnerable Children (OVC)
Sports development
Skills Development
Reference No.6 Topic: Why develop a CSI Strategy?
•By becoming a good corporate citizen you can improve your organization's competitive edge in terms of
attracting and retaining investors, clients and employees.
•CSI demonstrates the 'heart' of your company and can enhance your credibility.
•Improve the living conditions of your employees, their families and the communities in which you operate,
thereby creating a sense of employee satisfaction and loyalty.
•Contribute to and support your marketing tools: i.e. brand awareness.
•Align your company with industry charters: SRI (Social Responsibility Index) and GRI (Global Reporting Index).
•Stabilize the social and economic environment.
•Generate new business ideas.
•Generate inquiries about your business operations.
•Enhance your company’s corporate image and ultimately your Return On Investment.
Reference No.4 Topic: Partnership with nonprofits as strategic CSR
Broadly, CSR can be defined as a corporation's involvement and investment of its resources for the
betterment of society and the public that has supported the organization (Frederick, 1994). The concept of
CSR expanded in the late 1950s and 1960s in response to the increased business regulations, but the
concept progressively rationalized and associated with broader organizational goals such as reputation
management (Lee, 2008).
According to Carroll (2000), “strategic philanthropy” helps an organization to achieve its objectives and to
create social benefits at the same time (p. 37). A growing number of studies confirmed that consumers have
generally favorable attitudes toward companies that support social causes (Bae & Cameron, 2006), and are
more likely to purchase products from socially responsible companies (Perera & Chaminda, 2013; Sen &
Bhattacharya, 2001).
Reference No.1 Topic: Three guiding principles to create value through CSR:
Concentrate your CSR efforts: the greatest opportunities will come from areas where
the business significantly interacts with society
Build a deep understanding of the benefits: be open enough to understand issues
both from a business and a societal perspective.
Find the right partners: those that benefit from your core business activities and
capabilities, and that you can benefit from in turn.
The Perfect Partner: If you are struggling to identify the long-term or tangible benefits
of a partnership, or if most of the benefits are one-sided, then you must go back and ask
if significant mutual value creation is going to be possible through this opportunity. The
following dimensions should be considered: time frame; nature of benefits; and benefit
split.
Reference No. 4 Topic: Partnership of Parco
EDUCATION
Schools & Clinics Support Program
PARCO’s cross country pipeline network and the Mid-Country Refinery
makes us next-door neighbor to many remote and underprivileged
communities. Since 2007, PARCO conducts an extensive Schools and
Clinics Support Program which aims at improving the education and
health infrastructure in adjoining communities by supporting Rural Health
Centers, Basic Health Units, Primary, Middle and Secondary Schools,
being run by Government of Pakistan.
COCACOLA recognize that plastic is a big driver for the circular economy and is used in many other products besides
bottles, including cars, textiles and carpets. To establish the basis for a sustainable circular economy, we’re designing,
collecting and partnering to enable recycling and to turn our bottles into valuable resources, which will create more
jobs and drive a greener economy.
Our VEPR for our plastic packaging revolves around three pillars: design, partner and collect. We’re designing our
packaging to be 100% recyclable across our expanding portfolio by 2025, and by 2030, all our packaging will contain
50% recycled materials within it. Currently in South Africa, all Coca-Cola PET packaging is made with at least 15%
recycled.
Samsung Corporate Social Responsibility: Bringing Light to Ethiopia Improves Life for Youth
https://www.youtube.com/watch?v=gt-ga9hdZ0w
Samsung Corporate Social Responsibility: Bringing Light to
Ethiopia Improves Life for Youth
https://www.youtube.com/watch?v=gt-ga9hdZ0w
References / Resources