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Overview of Management Consulting

This document provides an overview of management consulting. It discusses that management consulting can be viewed broadly as any form of providing help to improve a situation without direct control, or more specifically as a professional advisory service contracted to help clients identify and solve management problems. The consulting process typically involves assisting clients in problem identification, analysis, recommending solutions, and helping with implementation when requested. The goal is to improve management practices and organizational performance by transferring relevant knowledge to clients.

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Hasbullah Ashari
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56 views7 pages

Overview of Management Consulting

This document provides an overview of management consulting. It discusses that management consulting can be viewed broadly as any form of providing help to improve a situation without direct control, or more specifically as a professional advisory service contracted to help clients identify and solve management problems. The consulting process typically involves assisting clients in problem identification, analysis, recommending solutions, and helping with implementation when requested. The goal is to improve management practices and organizational performance by transferring relevant knowledge to clients.

Uploaded by

Hasbullah Ashari
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PPTX, PDF, TXT or read online on Scribd
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Management Consultancy Project

GAM 5416

Lecture 1
Overview of Management Consulting

What is consulting?
Why are consultants used?
How are consultants used?
The consulting process
Concepts & Scope of Management Consulting

Department of Management and Humanities


Management Consulting Module Universiti Teknologi PETRONAS, Malaysia.
9
Overview of Management Consulting

Discuss:

• What is management consulting?

• Why are consultants used?

• How are consultants used?

2
Nature and Purpose of Management Consulting

• What is management consulting?

Two basic approaches:

 A Broad Functional View

 A Special Professional Service

3
Nature and Purpose of Management Consulting

A Broad Functional View of Consulting

 Consultants are helpers, enablers, and assume that such


help can be provided by people in various position.

 A manager can act as a consultant if he or she gives advice


and help to a fellow manager…

 … or even to subordinates rather than directing and issuing


orders to them

4
Nature and Purpose of Management Consulting

A Broad Functional View of Consulting

 “… any form of providing help on the content, process, or


structure of a task or series of tasks, where the consultant is
not actually responsible for doing the task itself but is
helping those who are.” – Fritz Steele

 “You are consulting any time you are trying to change or


improve a situation but have no direct control over the
implementation…”

 “…Most people in staff roles in organizations are really


consultants even if they don’t officially call themselves
consultants.” – Peter Block
5
Nature and Purpose of Management Consulting

A Special Professional Service

 An advisory service contracted for and provided to


organizations by specially trained and qualified persons

 who assist, in an objective and independent manner, the


client organization to identify management problems,
analyze such problems, recommend solutions,

 and help, when requested, implementing the solutions.

6
Broad Functional View vs Professional Service

 Two approaches are complementary rather than conflicting

 Hence, management consulting can be view either as a


 Professional service or
 A method of providing practical advice and help

 To improve
 management & business practices
 Individual & organizational performance

 Transferring to clients (value added) knowledge required for


managing and operating businesses and other organizations

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