Technical Assistance &

Resource Augmentation
What is Technical Assistance?
 non-monetary interventions provided by an
expert or specialist to enhance the capability
of certain group i.e. LGU, LSWDOs based on
NEEDS ASSESSMENT i.e. SDCCA, for
effective implementation of SWD programs,
projects and services. MC 10 s 2018

 sharing information and expertise, instruction,

skills training, transmission of working
knowledge, and consulting services and may
also involve the transfer of technical data.
 2. To enhance capacity of
LGU/LSWDOs along:
Policy, Program or project
development
Social technology model adoption 3. To help develop competencies
or replication of the personnel of LGUs/LSWDOs
Service delivery administration
and organization
Case management

4. To augment resources of LGUs,

through LSWDOs, to respond to
1. To identify areas for the needs of their constituents and
improvement of LSWDOs using implementation of other LSWDO-
needs and capacity assessment led programs and projects as
strategies and tools of service delivery by LSWDOs as mandated by existing usually in
frontline service providers, for them disaster response.
to achieve a fully-functional status.
Thus ,enabling them to develop and
implement appropriate
interventions for social protection
risks and vulnerabilities, as well as
for emergent SWD issues or
concerns affecting their own locality
 Demonstration
Consultation
Sharing Sessions
Workshop
FORMS OF TECHNICAL Coaching
ASSISTANCE Mentoring
Training
Training of Trainers
Orientation
Conference
 Decentralizing SWD Programs

Republic Act (RA) No. 7160

(Local Government Code of 1991)

The Department of Social Welfare and Development (DSWD)

devolved basic social services (including certain sectors and
community-based programs and projects) – together with its
direct service workers, assets and liabilities, and
corresponding budget – to the Local Government Units
(LGUs)
 Decentralizing SWD Programs
Executive Order No. 15, s. 1998
(Redirecting the Functions and Operations of DSWD)

• Direct Service Provider to Technical Assistance Provider.

• To provide assistance to the LGUs in implementing SWD

programs and Services to alleviate poverty and empower the
disadvantaged individuals, families and communities.
 Decentralizing SWD Programs

• Magnifying the leadership of DSWD in the SWD sector by

having steering and rowing roles

• DSWD to implement statutory/specialized programs which

are directly lodged with DSWD and/or not yet devolved to
LGUs
Executive Order No. 221, s. 2003
(Amendments to EO No. 15)

Shift in functions
Pre-devolution Post Devolution

Implementing or Leading or “steering”

“Rowing”
• Enabler: standards setting, technical
direct service assistance and resource augmentation,
provider of basic prototype development and pilot-
social service testing of projects/soctech
• Advocate: policy formulation,
protection and promotion of rights of
basic sectors
• Implementer of statutory and
specialized programs and services
Direct contribution of DSWD to
Local Social Welfare Development
Organizational Outcome 5
Delivery of Social Welfare and Development (SWD)
programs by Local Government Units (LGUs) through Local
Social Welfare and Development Offices (LSWDOs)
improved.
• Providing direction through pertinent SWD
policies and plans
• Enriching SWD programs and services for
vulnerable groups
• Affording special protection for the poor, the
vulnerable and the disadvantaged localities
What is TARA Program?
TARA Programs covers LGUs thru LSWDOs
( including the offices for senior citizens, PWD, and other
vulnerable sectors to Operationalize the Organizational
Outcome 5 and mandate of the agency, particularly
assisting the LGUs in the implementation of local SWD
Programs and services ( MC10 s 2018)
Operationalizing OO 5:

Technical
Assistance TARA
Program for Local Social Welfare and
Resource
Augmentation

Development Offices (LSWDOs)

Aims to advance the level of service delivery by LSWDOs as

frontline service providers, for them to achieve a
fully-functional status. Thus ,enabling them to develop and
implement appropriate interventions for social protection risks
and vulnerabilities, as well as for emergent SWD issues or
concerns affecting their own locality

Memorandum Circular No. 10, s. 2018

Forms of TA
a. Training – an activity that aims to modify/enhance competencies )
knowledge, skills and/or behavior) of staff and partners through learning
experience

b. Training of Trainers – a training program that focuses on developing the

capability of a participant to transfer knowledge and skills; it develops
participants’ capabilities to a trainer’s level or standard.

c. Orientation – an activity intended to provide new information such as policies,

protocols, programs, guidelines and the like or to provide existing information to
a new audience .
Forms of TA
d. Demonstration Session– a visual or actual presentation showing how
something works i.e. its operation or use through example, illustration or
experimentation; example, management of SWD cases of children, youth,
women, persons with disability, older person, families in crises, disaster risk
reduction and management( including disaster mitigation, response and
recovery), program development, among others. This also involves experiential
learning through learning visits/field visits and the like.

b. Training of Trainers – a training program that focuses on developing the

capability of a participant to transfer knowledge and skills; it develops
participants’ capabilities to a trainer’s level or standard.
Forms of TA
d. Workshop – an activity where a group of people learn some methods and develop
skills to do a specific role or function

e. Forum – an activity where ideas and views on a particular topics are exchanged.

f. Consultation or sharing session – a meeting between two or more people to share

their experiences, insights and knowledge on an identified challenge or problem, which
promotes collective learning and develop networks among those invited; it is about
gathering knowledge from knowledge brokers before embarking on an activity or project
or when facing a difficulty in the course related events. This is includes focus group
discussion and sharing of SWD good practices and research results for policy and program
development/enhancement.
Forms of TA
h. Conference – a formal meeting where people who have common interest exchange
information and views

e. Coaching – an informal but personal on the job training technique that focuses on
developing a person’s skills, knowledge and work performance; often spontaneous,
coaching usually occurs between a line manager and his or her staff, although other
individuals may also find themselves in coaching situations as the need arises

f. Mentoring – a career management tool used to nurture and develop staff in an

organization; it occurs between two people in a work setting, and its purpose is to
transfer knowledge and information, share wisdom and experience, and offer advice and
help in a confidential manner.
Provision of support to LGUs or
LSWDOs for the immediate response Resource Augmentation
and early recovery of victims of
disaster and for other LSWDO-led (RA)
programs and projects as mandated
by existing laws
Types of Resource Augmentation

1. Supplies and Materials – comprise the provision of food

and non-food items such as family food packs, family kits
or sleeping kits, kitchen kits, hygiene kits in disaster relief
operations.

2. Funding – entails the transfer of funds for disaster

response and early recovery initiatives, and other LSWDO-led
programs and projects as mandated by existing
Types of Resource Augmentation

3. Human Resource – involves the interim

deployment of DSWD officials and or staff for the
implementation of disaster response and early
recovery initiatives and other related activities.
In a nutshell:
TARA Provision
Procedures and
SDA Process
 Situational
Reporting
Analysis

Procedures for the

Provision of TARA Monitoring
and Evaluation Planning
(MC 10 s 2018)

Implementa Partnership
tion Agreement
 Needs Assessment

• Using SDA tool (once every 3 years)

on 3 work areas: Administration and
Situational Analysis Organization; Program Management

Implementation

Monitoring and
(PM)and Institutional Mechanisms (IM)

Partnership
Contracting

Evaluation

Reporting
Planning
• Data in the context of Eastern Visayas

• Social Protection and Development

Report and other assessment tools
( DSWD and LGUs)

• Sectoral Profile ( Women, Children, Senior Citizens)

 Assessment
Tools
Service
Assesses SWD-PPA’s in the LGU through
Delivery
LSWDOs as frontline service providers.
Assessment
(SDA) Tool

Assess KAS, motives and traits of LSWD

Competency Officers and their application to
Assessment performance standards required as
(CA) Tool LSWDOs.
 Administration and Organization
VMGs and  VMGs and Organizational Structure - Available, visible and anchored on the MSWDO
Organizational Structure  Available and updated Manual of Operation
Human Resource  Registered Social Worker as Head of LSWDO
Management and  2 Technical staff for program implementation
Development  1 Registered social worker as case manager
 More than 1 Administrative staff
 Pre-Marriage Orientation and Counseling Team
 Accredited Social Worker Managing Court Cases
 Training and Development (81-100% of personnel attended training)
 Performance Appraisal System by CSC as basis for promotion
 Compensation System ( rewards and incentive schemes are in place by the LGU
 Full implementation of Magna Carta for Public Social Workers
Public Financial  WFP is integrated in the Annual Investment Plan of the LGU and approved
Management  There is a written budget allocation for SWD sectors higher than the prescribed rate
 98%- 100% budget utilization rate based on previous year for the implementation of SWD programs and services as per
program plan.
 There is a written policy for receiving, acknowledging and distributing donations. All receipts and utilization of monetary and
in-kind contributions and donations are recorded in a transparent and accountable manner in accordance with COA and DBM
rules
Support Services • 1:1 ratio of functional computers with accessories and printer for technical staff; with regular access to internet
• At least two (2) SWD information system are being utilized by the LSWDO; with designated IT administrator
• Record management is in place
• Physical Structure – availability of space for clients, compliant with safety protocols
• Means of Communication – accessibility and allocation of funds
• First Aid and Emergency Personnel – trained and with person-in charge
 Program Management
Planning  Use of Social Protection (SP) Handbook and SP Vulnerability and Adaptation Manual (SP VAM)
 Social Protection and Development Report (SPDR) ( updated every 3 year)
 Social Development Plans integrated in the CDP and LDIP
Implementation  Identification of at risk and vulnerable families - Risk and vulnerability map is posted
 Conduct of Capability Building Activities (Camp management, Quick Response Team (QRT), relief operations, volunteers, women and child-friendly spaces,
psychosocial support) – more than 2 trainings
 Prepositioning of relief assistance - LSWDO has a updated list of evacuation centers with available resources needed during emergency or recovery response phase
(e.g. sources of drinking water, health service providers, safe grounds for possible post commands or staging area for rescue, others) and posted resource map in a
conspicous area
 MSWDO has a written policy on volunteer management and entered into a Memorandum of Understanding with volunteer group/s or organization/s; Mobilizes
volunteers and has updated list and profile of volunteers.
 Disaster Response - Quick Response Activities ( RNA within 24 hours, distribution of food and non-food items, activitation of evacuation center with manpower,
Establishment of friendly space of women, children and other vulnerable groups ( senior and PWD)

 Early Recovery and Rehabilitation (1.Provision of continuous relief assistance to the IDPs; 2. Identification of community projects for Cash/food For Work;
3.Provision of emergency shelter assistance/shelter kit/core shelter assistance/resettlement;)
 
 MSWDO implements other programs apart from the mandatory programs (including completed soc tech and newly developed laws on family and community,
women, children and youth, senior Citizen and PWD
 Assistance to Individuals in Crisis Situation (AICS) [this includes: Transportation assistance; Educational assistance; Medical assistance; Burial assistance and other
emergency needs]

Monitoring and  Conduct of Quarterly Staff Meeting and reporting

Reporting

Case  Client Assessment and Intervention Planning - Social Case Study Report was prepared within seven (7) days, the report should include the
Management revised case study is present in case folder of each client with indication of new significant information and that progress occurred in the helping process
 Intervention plan carried out with progress notes and updated intervention plan
 Case conference conducted as scheduled based on the intervention plan with proper recommendation of the case
 Referral system - With inventory/directory of Service providers for different clientele group with updated case folders readily available for referrals if necessary and
MOU with service providers whom client can be referred
 LSWDO maintains data base management system secured for privacy and confidentiality and is accessible to all service providers of the office.
 For specialist approach, one (1) RSW manages 19 and below individual cases at a time (e.g. persons in crisis, abused children/women; PWDs; Senior Citizens and
other similar cases that requires intensive casework)
 Institutional Mechanism
Functionality of Local Functional LCAT VAWC with resolution, 1% budget of LCPC , updated Local
Council for the Protection Code for Children, budget allocation for Local Juvenile intervention Program
of Children and at least 80% of the ECCD centers and CDWs are pre-assessed and with
25% valid accreditation
Functionality of Local Functional LCAT VAWC with resolution, regular meeting and report
Committee on Anti- submitted to DILG or DSWD, approved higher budget from the previous
trafficking and Violence year, 100% Barangay VAWC Desks Established and with quarterly reports 81-
Against Women and their 100 of barangays
Children (LCAT-VAWC)
Inter-office Collaboration Active membership to various committees in Development Council and
involvement in the development of policies related to the services and/or
beneficiaries of the office (7 or more) LPRAT, DRRM, GAD, Mun Nutrition
council, Mun Health Council, Special, Educ Board, Mun Dev council, Social
Protection Team, CMAT
Support to Civil Society provides technical assistance, resource augmentation to CSOs with
Organizations mechanisms of feedbacking and assessment of TARA provision (Client
satisfaction survey)
Situational Analysis Formulation of 3-year

Implementation

Monitoring and
Regional TARA Plan (RTP) for

Partnership
Contracting

Evaluation

Reporting
LSWDOs based on
Planning assessment results and in
consultation with them.

Major Deliverable:
3-Year Regional TARA Plan (RTP)
 FOs forge partnership
agreement with LGUs,
through LCEs and
Situational Analysis LSWDO head

Implementation

Monitoring and
authorized by local

Partnership
Contracting

Evaluation

Reporting
legislative council
Commitment
Planning
of DSWD and
LSWDOs in
implementing
TARA
Situational Analysis

Planning
RESOURCE
TECHNICAL
ASSISTANCE
PROVISION OF

AIGMENTATION
Partnership
Contracting

Implementation

Monitoring and
Evaluation

Reporting
Implementation

PREPARATORY ACTUAL POST

STAGE CONDUCT

• Identify work areas of • OBS/FO staff prepare

LGUs/LSWDOs needing feedback report on TA
TA activities conducted,
capturing findings/
• Observance of courtesy
• Forms of TA to be observations,
call and exit conference to
determined upon recommendations and
LCEs
consultation with lessons learned
LSWDOs
• Conduct of TA activities to
• Identify follow-through
be compliant with plan
• LSWDOs concerned be actions on agreements
properly informed about reached resulting from TA
the provision provision
 Provision of Preparatory
Technical Assistance (TA) Phase

• Implementation of CBAs Actual Conduct

Situational Analysis
to be designed in of TA

Implementation

Monitoring and
accordance with

Partnership
Contracting

Evaluation

Reporting
standards set by SWIDB
Planning Post TA Phase
• Conducted in 3 phases
 Preparatory
• Identify work areas of Phase
LGUs/LSWDOs needing
TA Actual Conduct
Situational Analysis of TA

Implementation

Monitoring and
• Forms of TA to be

Partnership
Contracting

Evaluation
determined upon

Reporting
consultation with Planning Post TA Phase
LSWDOs

• LSWDOs concerned be
properly informed about
the provision
 Preparatory
Phase

• Observance of courtesy
Situational Analysis Actual Conduct
call and exit conference of TA

Implementation

Monitoring and
to LCEs

Partnership
Contracting

Evaluation

Reporting
Planning
• Conduct of TA activities
Post TA Phase

to be compliant with
plan
 Preparatory
Phase
• OBS/FO staff prepare
feedback report on TA
activities conducted, Actual Conduct
Situational Analysis of TA
capturing findings/

Implementation

Monitoring and
observations,

Partnership
Contracting

Evaluation

Reporting
recommendations and
lessons learned Planning Post TA Phase

• Identify follow-through
actions on agreements
reached resulting from
TA provision
Provision of Resource Pre-Disaster
Augmentation (RA) – Phase
Disaster Response and
Early Recovery –
Disaster
Situational Analysis Phase

Implementation

Monitoring and
• 3-year FO-RTP with LSWDOs
to be consistent with DSWD

Partnership
Contracting

Evaluation

Reporting
Post Disaster
measures on disaster
Planning
preparedness and response Phase

• FO-Disaster Response
Division may submit a
specific TARA plan (a part
and parcel of 3-year RTP)
 Pre-Disaster
FOs may provide any form Phase
of TA on:
Disaster
• Camp Coordination and
Situational Analysis Phase

Implementation

Monitoring and
Camp Management
• Internally Displaced

Partnership
Contracting

Evaluation

Reporting
Post Disaster
Protection
• Food and Non-Food
Planning Phase
Item
• Disaster Response
Operations Monitoring
• Information
Management
FOs may provide TA to
Pre-Disaster
LSWDOs on:
Phase
• Gathering disaster response
operations-related data e.g. # Disaster
Situational Analysis
of affected families/ persons and Phase

Implementation

Monitoring and
status, # of damaged houses and
cost of assistance

Partnership
Contracting

Evaluation

Reporting
Post Disaster
Planning
• RA (food items, non-food items Phase
and/or funding) on condition
that cost is validated

• FO and CO personnel may be

deployed to disaster-affected
areas to assist in operations
 Pre-Disaster
FOs may: Phase

• Continue to implement Disaster

Situational Analysis
relief assistance Phase

Implementation

Monitoring and
Partnership
Contracting
• contingent on the extent

Evaluation

Reporting
Post Disaster
of damage caused by Planning Phase
disaster
• FOs carry out identified
interventions per
timelines and resources
Situational Analysis
required – subject to

Implementation

Monitoring and
allocation and availability

Partnership
Contracting

Evaluation

Reporting
under RTP
Planning
• FOs are not precluded
from conducting other
TARA-related activities
not included in the plan
 • Annual RPREW for RTP
implementation with
LGUs/LSWDOs - determine
progress of planned
Situational Analysis
interventions

Implementation

Monitoring and
Partnership
Contracting

Evaluation

Reporting
• Consultations – immediately
Planning
address bottlenecks and update
plan as needed

• Annual NPREW - determine

effectiveness of TARA Program
implementation
 • FO - RTP semestral accomplishment
Situational Analysis

Implementation

Monitoring and
report submission to SWIDB

Partnership
Contracting

Evaluation

Reporting
• CO-OBS semestral accomplishment
Planning
report on TARA implementation
submission to SWIDB
Under Harmonized Planning, Monitoring and Evaluation
System (HPMES), FOs shall submit quarterly accomplishment
report (using HPMES Form 4-4A-4B) on the following timelines:

Situational Analysis Responsibility Center

and Procedure

Implementation

Monitoring and
Quarter of Deadline
the Year From To

Partnership
Contracting

Evaluation

Reporting
1st Quarter Planning
5 April FOs SWIDB
10 April SWIDB PDPB
10 July FOs SWIDB
2 Quarter
nd
20 July SWIDB PDPB
10 October FOs SWIDB
3 Quarter
rd
20 October SWIDB PDPB
10 January FOs SWIDB
4 Quarter
th
20 January SWIDB PDPB