Blue Dart Company: Presented By:-Lavesh Sethia Mba 2 Semester

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BLUE DART COMPANY

OVERVIEW
PRESENTED BY:-
LAVESH SETHIA
MBA 2ND SEMESTER
Blue Dart Ltd.

• Started as a partnership firm in 1983 under the name Blue Dart Courier
Service.
• It was registered as a private limited company with the new name Blue Dart
express Pvt Ltd in 1990.
• The company become a public limited company in 1994.
• South Asia’s leading integrated air express carrier and premium logistics
services provider.
• The company has the most extensive domestic network covering over 13,880
locations, and service more than 220 countries and territories worldwide.
Vision
 "To be the best and set the pace in the air express integrated transportation and
distribution industry, with a business and human conscience.

 They commit to develop, reward and recognize their people who, through high quality and
professional service and use of sophisticated technology, will meet and exceed customer and
stakeholder expectations profitably.
The company has been re-certified as one amongst a handful of Indian companies to the new
global ISO 9001 - 2000 standards for "Design, management and operations of countrywide
express transportation and distribution services within the Indian sub- continent and to
international destinations serviced through multinational express companies".
Services

Express Services
 Domestic Priority
 Dart Apex
 Dart Surface line
 Smart Box
 Regional Services
FREIGHT SERVICES
 Domestic Airport-to-Airport
 Interline
 Charters
Blue Dart Technology

 Blue Dart has been the only Indian Air Express Company that has
invested extensively in Technology infrastructure to create
differentiated delivery capabilities, quality services and customized
solutions for the customer.
 They have one of the largest private computer networks in India, with
over 1,750 computer terminals connected by dedicated leased lines,
VSATs and Microwave links. Their E-mail is accessed at 89 locations
daily by over 2,070 users.
Competitive Advantage lies in:

 Vast and unparalleled Domestic Network


 A spectrum of services to provide customized solutions
 Technology
 Air Network
 People force
SWOT Analysis
Strength
 Largest domestic player.
 Invests heavily in (I.T) infrastructure that is
key differentiator and value enabler.
 Owns dedicated airline with 7 Boeing.
 Market shares:
 Domestic air express : 45.9%
 Ground segment : 12.5% ( Annual report
2011)
 DHL acquired 81% stock of BlueDart.
Weakness
 High fixed costs
 Founding shareholders don’t have
controlling stake.
Opportunity

 Indian courier industry growth 20%


YOY.
 Increasing nos. of E-business players in
India and in world.
 Allowing of FDI in Retail sector
Threats

 Other Foreign Players increasing their foot


print independently in India with advance
technology.
 Rise of imitators providing similar services to
Blue Dart at lower cost.
 Inability to differentiate itself from
competition.
 Cheap service of “EMS Speed Post”,
signaling revival of Indian Postal Service.

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