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    Emotional Intelligence - Staff Senate

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    Syrgak Samudinov
    Emotional intelligence refers to one's ability to recognize and understand emotions in oneself and others, and to use this awareness to manage behavior and relationships. Research shows emotional intelligence is the strongest predictor of workplace performance, with 90% of top performers having high emotional intelligence. While reason is important, neurologically it is impossible to make decisions without emotion. The document provides strategies to improve self-awareness, self-management, social awareness, and relationship management skills, noting people improve emotional intelligence most with strong motivation, consistent practice, feedback, and patience.

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    Emotional Intelligence - Staff Senate

    Uploaded by

    Syrgak Samudinov
    135 views44 pages
    Emotional intelligence refers to one's ability to recognize and understand emotions in oneself and others, and to use this awareness to manage behavior and relationships. Research shows emotional intelligence is the strongest predictor of workplace performance, with 90% of top performers having high emotional intelligence. While reason is important, neurologically it is impossible to make decisions without emotion. The document provides strategies to improve self-awareness, self-management, social awareness, and relationship management skills, noting people improve emotional intelligence most with strong motivation, consistent practice, feedback, and patience.

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    Emotional_Intelligence_-_Staff_Senate

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    Emotional intelligence refers to one's ability to recognize and understand emotions in oneself and others, and to use this awareness to manage behavior and relationships. Research shows emotional intelligence is the strongest predictor of workplace performance, with 90% of top performers having high emotional intelligence. While reason is important, neurologically it is impossible to make decisions without emotion. The document provides strategies to improve self-awareness, self-management, social awareness, and relationship management skills, noting people improve emotional intelligence most with strong motivation, consistent practice, feedback, and patience.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    135 views44 pages

    Emotional Intelligence - Staff Senate

    Uploaded by

    Syrgak Samudinov
    Emotional intelligence refers to one's ability to recognize and understand emotions in oneself and others, and to use this awareness to manage behavior and relationships. Research shows emotional intelligence is the strongest predictor of workplace performance, with 90% of top performers having high emotional intelligence. While reason is important, neurologically it is impossible to make decisions without emotion. The document provides strategies to improve self-awareness, self-management, social awareness, and relationship management skills, noting people improve emotional intelligence most with strong motivation, consistent practice, feedback, and patience.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    of 44

    Emotional Intelligence

    Emotional Intelligence
    /əˈmōSH(ə)n(ə)l inˈteləjəns/
    : your ability to recognize and understand
    emotions in yourself and others, and your
    ability to use this awareness to manage
    your behavior and relationships.

    Drs. Travis Bradberry and Jean Greaves


    Emotional Intelligence 2.0
    Why?
    • EI is the strongest predictor of workplace performance.

    • 90% of top performers have high emotional intelligence.

    • People with average IQs outperform those with the highest IQs
    70% of the time.
    • Decades of research now point to EI as being the critical factor
    that sets star performers apart from the rest of the pack.
    Is it possible to make a
    decision without emotion?
    Reason without emotion is
    neurologically impossible.
    Dr. Antonio Damasio
    Good News
    Drs. Travis Bradberry and Jean Greaves
    Emotional Intelligence 2.0
    Self Awareness - Introspective
    Self-Awareness Strategy
    • Observe the ripple effect from your emotions
    • Visit your values
    • Check yourself
    • Know who and what pushes your buttons
    • Stop and ask yourself why you do the things you do
    • Seek feedback
    Self-Management - Proactive
    Self-Management Strategies
    • Take control of your self-talk
    • Count to ten
    • Smile and laugh more
    • Learn a valuable lesson from everyone
    you encounter
    Social Awareness - Introspective
    Social Awareness Strategies
    • Greet people by name
    • Watch body language
    • Live in the moment
    • Practice the art of listening
    • Step into their shoes
    Relationship Management -
    Proactive
    Relationship Management Strategies
    • Be open and curious
    • Take feedback well
    • Build trust
    • Acknowledge the other person’s feelings
    • Tackle a tough conversation
    • Remember the little things that pack a punch
    Increase your EI
    Research shows that people improve their EI
    most when the following conditions are present:
    • They have a strong motivation to learn or change
    • They practice new behaviors consistently
    • They seek feedback on their own behavior
    Emotional Intelligence and Job Title
    EI SCORE
    78
    76 77
    76
    74 75
    74
    72
    72
    70 71
    70
    68
    66
    to
    r or ge
    r
    to
    r P
    tiv
    e
    EO
    u is c /V
    tri
    b
    erv a na ire ti v e
    ec
    u C
    n p D x
    o Su
    M cu E
    alC E xe i or
    du en
    vi S
    di
    In
    Action Plan
    1. Pick an EI skill to work on.
    2. Pick 3 strategies to begin using for your chosen skill.
    3. Choose an EI mentor.
    4. Keep the following in mind as you apply:
    – Expect success, not perfection
    – Practice, practice, practice
    – Be patient
    5. Measure your progress
    Resources
    • Emotional Intelligence 2.0
    – Travis Bradberry & Jean Greaves

    • www.talentsmart.com

    • https://www.talentsmart.com/blog/

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