Makerere University

Services
Agatha Turyagyenda
Lecture Thirteen
Important sites to get help
• The Directorate for ICT Support is a central service
unit that provides expert services and guidance on ICT
to all academic and administrative units of the
university.
https://dicts.mak.ac.ug/
• Commonly asked questions -
https://answers.mak.ac.ug/
• Email - [email protected]
How To Create A Mak Webmail Account
How To Create A Mak Webmail Account
1) Type “https://sso.mak.ac.ug/” in your browser (address
bar) and it will redirect you to a page, as shown below;
2) Choose a “Student account” by clicking it, proceed to
“activate my webmail account”. This will only work for those
that have enrolled with the AIMS student portal. If not, please
enroll via https://student.mak.ac.ug/. It will take you 30
minutes, more or less.
3) As you can see from the image on your screen, only
students with a student number as 1100000006 and those
enrolled with AIMS will be able to activate their accounts. This
will require you to enter your student number.
How To Create A Mak Webmail Account
4) After entering your student number and is recognized, it
specifies the name of the user and also requires you to insert
an alternative email address which is for password recovery by
self. Also, enter your password (and confirm it) which will be
used to access your new email account. Then click activate to
finish the procedure.
5) The activation is successful if the page below appears(see
attached document for more). It comes with a checkbox to
reveal your password in case you want to check it out for
remembrance.
Creating a user account in MUELE
1. In a web browser (e.g. Firefox, Internet explorer, Chrome),
go to: http://muele.mak.ac.ug
2. Click on the login button on the top right indicated with an
arrow in the above image. Clicking the login button brings
up both the login section (which enables the user to access
MUELE with valid username and password), as well as the
screen below for new account creation
3. From the page that appears, click on the ‘Create new
account’ link
4. Fill the form below with the relevant details requested and
click‘create my new account’ at its bottom to submit the
Creating a user account in MUELE
Your username is any combination of your names that you
should be able to remember
The password should not be less than eight characters and
should follow the given guiding criteria. For example the
password in the form above has M in capital, the rest are
lowercase or small letters, 2021 are digits and = is a non-
alphanumeric character (others are +, @, %, & e.t.c.). Please
be sure to take good note of the username and password you
use to avoid forgetting them when you most need them.
Creating a user account in MUELE
The system will warn you if the username you are trying to
create is already taken up by another user. In such a case,
make the necessary adjustments to your username, submit
the form so that you proceed to the next stage of registration.
Creating a user account in MUELE
5. In the page that appears next, there will be instructions for
you to go to your email address, read the instructions therein,
and click on the activation link provided. Click the continue
button on this page before proceeding to your email..
Logging in to MUELE
In the login page (described earlier in this document), enter
your username and password that you used when creating the
account (remember the password settings). Click login when
done. Check the top right corner of the page after logging in
and if you see your names displayed, then hooray, you have
successfully logged in. Always remember to logout whenever
you are done working in MUELE.
Your profile

Your profile is your identity on MUELE. The first and last name

and picture listed in your profilewill identify you throughout

MUELE. Other MUELE users in your courses can view your

profile if they choose to.

Editing your profile

To view your profile, click on your name next to the Logout

link at the top of the screen, oranywhere else that your name

appears in Moodle. To edit your profile, locate the My Profile

settings section within the screen and click the Edit profile link

in the Settings block.

Accessing your MUELE course pages

Once you are logged into MUELE, you now need to enroll

yourself into the courses you want to access that have been

made available by your tutor/s. To achieve this goal, you need

to systematically follow the access route as follows:

Accessing your MUELE course pages
Locate the name of your college from the college list in MUELE
and click on it. For example College of Education and External
Studies.
• Find the school where the course is delivered and click on it
• Locate the department in the school that houses the course
you are looking for – e.g. Elearning Unit
Accessing your MUELE course pages
• Find the course you are interested in and click on it – for
example Student Tutorial on Accessing and Using MUELE. If
the course is open for access, you will simply find a message
instructing you to enroll into the course. Clicking on the enroll
button will then grant you instant access into the files for that
course. In some cases, the lecturers lock their courses with
passwords or access or enrollment keys for security reasons
without which a new user cannot see the contents of that
course. You will need to get the password or enrolment key
from the respective tutor.
 Navigate Through The
Academic Information Management System
Students Portal
• Enrolment/Registration

• Payments

• Results

• Student IDs

• Exam Permits

16
 Navigate
Student Portal Through The
Students Portal

student.mak.ac.ug

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 Activating Student Portal
• New User, Login – studentNo and studentNo

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www.mak.ac.ug 2
 Activating Student Portal
• Enter Full Name

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www.mak.ac.ug 2
 Activating Student Portal
• Confirm Information on AIMS

www.mak.ac.ug 20
www.mak.ac.ug 2
 Activating Student Portal
• Confirm Information on AIMS

www.mak.ac.ug 21
www.mak.ac.ug 2
 Activating Student Portal
• Verify phone and email. This is what the system will now use

www.mak.ac.ug 22
www.mak.ac.ug 2
 Activating Student Portal
• Verify phone and email. This is what the system will now use

www.mak.ac.ug 23
www.mak.ac.ug 2
 Activating Student Portal
• Enter code received

www.mak.ac.ug 24
www.mak.ac.ug 2
 Activating Student Portal
• Enter New Password

www.mak.ac.ug 25
www.mak.ac.ug 2
 Activating Student Portal
• Success Response

www.mak.ac.ug 26
www.mak.ac.ug 2
 Activating Student Portal
• Welcome Message

www.mak.ac.ug 27
www.mak.ac.ug 2
 Activating Student Portal
• Enrollment. First Popup You Will See Every Sem When You Login

www.mak.ac.ug 28
www.mak.ac.ug 2
 Activating Student Portal
• Enrolled Student Are Led To This Screen After Login Or
Completing Enrollment Request.

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www.mak.ac.ug 2