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Communication Styles

Assertive communication is considered the most effective style as it allows people to openly express their needs, ideas, and feelings while also considering others. Assertive communicators aim to find solutions where both sides benefit. They use "I" statements to own their feelings without blaming others. To communicate assertively, understand others' styles, take ownership of your views with "I" statements, maintain eye contact, learn to decline requests, and confidently voice what you want and need.

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Kilaparthi Keertika
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211 views5 pages

Communication Styles

Assertive communication is considered the most effective style as it allows people to openly express their needs, ideas, and feelings while also considering others. Assertive communicators aim to find solutions where both sides benefit. They use "I" statements to own their feelings without blaming others. To communicate assertively, understand others' styles, take ownership of your views with "I" statements, maintain eye contact, learn to decline requests, and confidently voice what you want and need.

Uploaded by

Kilaparthi Keertika
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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COMMUNICATION

STYLES
INTRODUCTION
• Communication styles are the broad ways in which people tend to
communicate with others.
There are four main communication styles:
1. Passive,
2. Passive-aggressive
3. Aggressive and
4. Assertive
Assertive Communication
Thought to be the most effective form of communication, the assertive communication style
features an open communication link while not being overbearing. Assertive communicators
can express their own needs, desires, ideas and feelings, while also considering the needs of
others. Assertive communicators aim for both sides to win in a situation, balancing one’s rights
with the rights of others.
Assertive communicators can express their own needs, desires, ideas and feelings, while also
considering the needs of others.
One of the keys to assertive communication is using “I” statements, such as “I feel frustrated
when you are late for a meeting,” or, “I don’t like having to explain this over and over.” It
indicates ownership of feelings and behaviors without blaming the other person.
EXAMPLES
I completely understand what you're saying but I have to disagree”
“I feel frustrated when you are late for meetings. ...
How to Become an Assertive Communicator
• Understanding how others communicate can be key to getting your
message across to them.
• In order to develop a more assertive communication style, here are a
few tips to keep in mind:
• Take ownership (use “I” statements)
• Maintain eye contact
• Learn to say “no”
• Voice your needs and desires confidently

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