HOTEL,
CHARACTERISTIC
S, TYPES AND
CLASSIFICATION
FACTS IN HOSPITALITY
Oldest Hotel in the World
■ The Nishiyama
Onsen Keiunkan is
the oldest hotel in the
world, having its
grand opening in 705
CE – more than 1300
years ago!
Tallest hotels in a city
■ The winner is Dubai
The Most expensive Hotel room in the
world
At $150,000 per night, it is
officially the costliest hotel
in the world. Located in the
ocean at considerable depth.
You get an underwater view
of the entire marine world.
Though it’s very
extravagant, every minute
spent on this hotel is worth
every penny. This hotel is
the very definition of the
Mile-Low club.
Smallest Hotel
■ The Eh’hausl hotel in Amberg,
Germany, holds the record for
being the smallest hotel in the
world at just 570 sq. ft. (53 sq. m).
It can only accommodate two
guests at a single time.
■ The Eh’häusl Hotel in Amberg,
Germany currently holds the
Guinness World Record for the w
orld’s smallest hotel
, with a total floor space of just
173 square feet (53 square
meters).
Most Remote Hotel
■ The White Desert hotel gets
two spots on our list of hotel
facts, as it also happens to
claim the title of most remote
hotel in the world. WIth less
than 1,000 people visiting
the Antarctic interior in any
given year, it’s no wonder.
Hotel
■ Hotel is a form of buildings, symbols, corporate
or business entity that provide services
accommodation lodging, food and beverage and
other service facilities.
■ It is where all services are intended for the
general public both those who stay overnight at
the hotel or those who simply use certain
facilities owned by the hotel.
Understanding this hotel can be inferred from
some hotels such as the definitions below:
1. One type of
accommodation that
uses part or all of the
services to lodging food
and beverage and other
services to the general
public who managed.
Understanding this hotel can be inferred from
some hotels such as the definitions below:
2. Buildings which are managed commercially by
providing lodging facilities to the general public with
the following facilities.
a. Services inn
b. The service food and beverage
c. Service of luggage
d. Washing clothes
e. Use of facility furnishings and decorations in it
Understanding this hotel can be inferred from
some hotels such as the definitions below:
3. Common means of
shelter for travelers by
providing room service,
food and beverage and
accommodation with the
payment terms (Lawson,
1976).
Characteristics of Hotel
Industry
The differences between the hotel and
other industries are:
1. Hotel industry is capital-intensive industry classified as labor
intensive as well as a means of managing a large venture
capital needed to force many workers.
2. Influenced by the circumstances and changes in economic,
political, social, cultural, and security where the hotel is
located.
3. Produces and markets its products in conjunction with the
place where its services produced.
4. Operates 24 hours a day, without a day off in service to
hotel customers and society at large.
5. Treat customers like kings but also to treat customers
as partners in business because of the hotel services are
very dependent on the number of customers who use the
hotel facilities.
Hotel Type
Hotel Type
1. City Hotel
■ Hotel is located in urban
areas, usually reserved for
people who intend to stay
a while in the short term).
■ City Hotel also known as a
transit hotel because it is
usually occupied by
business people who use
the facilities and business
services provided by the
hotel.
Hotel Type
2. Residential Hotel
■ Hotel is located in the area
far from the bustle of the
city, but easy to reach
places of business.
■ The hotel is located in
quiet areas, especially as
intended for people who
want to stay in a long time.
By itself, this hotel is
equipped with complete
living facilities for the
whole family.
Hotel Type
3. Resort Hotel
■ Hotel is located in the
mountains (mountain
hotel) or by the beach
(beach hotel), on the
shores of the lake or on the
banks of the river flow.
■ Hotels like this are
primarily for families who
want to rest on holidays or
for those who want to play.
Hotel Type
4. Motel (Motor Hotel)
■ Hotel is located in the suburbs
or along the highway that dial-
in to one city with other major
cities, or on the edge of the
highway near the gate or the
big city limits.
■ The hotel is intended as a
temporary resting place for
those who travel by public
transport or your own car.
Therefore, this hotel provides
facilities for car garage.
In Terms
of
Rooms
According to the number of rooms
reserved, the hotel can be divided into:
1.Small Hotel
2.Medium Hotel
3.Large Hotel
Small Hotel
■Number of
rooms available
a maximum of
28 rooms
Medium Hotel
■Number of rooms
provided between
28-299 rooms.
Large Hotel
■ Number of
rooms
provided by
more than
300 rooms.
Hotel Industry possess many
characteristics…
Intangible
Perishable variable
Inseparable simultaneous Shift work
Shift work
■ Shift work in hospitality industry means an
employment practice, use of, or the provision of
services across, all 24 hours of the clock each day of a
week.
■ Shift work is the way hours of work are organized for
an organization to operate outside regular hours.
■ Different shift types: Shift that rotate or change; shift
that are split apart; permanent shift and also changing
shift lengths (8, 10, or 12 hrs)
Other Characteristics of Tourism
and Hospitality
Inflexibility
The tourism industry is highly inflexible
in terms of capacity.
Inconsistency
■ There is high level of inconsistency prevailing
Ex. Experience of consuming the accommodation
package ( 3 days 2 nights)
