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Process Capability Baseline

This document discusses process capability baselines. It defines a baseline as a formally reviewed specification or product that serves as the basis for further development. Process assets like project plans, templates, and training materials can be reused for similar future projects. The document then establishes metrics and ranges for expected quality, productivity, effort distribution, and defect rates for a typical development project baseline at the company. It describes how the baseline is used to track process improvements over time.

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camilaskishore
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736 views19 pages

Process Capability Baseline

This document discusses process capability baselines. It defines a baseline as a formally reviewed specification or product that serves as the basis for further development. Process assets like project plans, templates, and training materials can be reused for similar future projects. The document then establishes metrics and ranges for expected quality, productivity, effort distribution, and defect rates for a typical development project baseline at the company. It describes how the baseline is used to track process improvements over time.

Uploaded by

camilaskishore
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPT, PDF, TXT or read online on Scribd
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Process capability Baseline

Presented by Basker George


Baseline
 Specification ( 规格 ) or Product ( 乘积 )
that has been formally ( 形式上 ) review
ed and agreed upon, that serves as the
basis ( 基础 ) for further development.
Process Assets( 资产 )
 In case future projects are similar to the
previous projects, the projects modules
called project assets can be reused.
 The following assets are collected &
reused through a separate system.
Process Assets
 Project management plan
 Configuration management plan
 Schedule
 Standards, checklists, guidelines, templates &
other aids( 帮助 )
 Developed tools & related tools
 Training materials
 Other documents that could be reused by fut
ure projects
Process Assets
 Links to process assets are maintained in the
process database.
 The process assets are maintained as
separate files
 General purpose check-list, templates, forms,
standards & other documents that are part of
quality system are form of process assets.
 They are available online through web- based
system.
Body of Knowledge( 知识 )
 Body of Knowledge (BOK) is a Knowledge M
anagement System to leverage ( 杠杆作用 )
the collective experience to their employees
.
 The knowledge is organized by different top
ics
Body of Knowledge
 Key topics in BOK include:
 Human resource development
 Computer & communication services
 Requirement Specification
 Build
 Tools
 Methodologies / Techniques
Body of Knowledge
 Education & Research
 Other facilities
 Design
 Review / Inspection & Testing
 Quality assurance & Productivity
 Project Management
Process Capability Baseline
 It represents the capability of the
process in quantitative terms
 It is nothing but the range of results
that can be expected if the process is
followed.
 The focus of baseline is primarily on
quality & productivity.
Process Capability Baseline
 The PCB at INFOSYS specifies the following:
 Delivered Quality
 Productivity
 Schedule
 Effort Distribution( 配给物 )
 Defect injection rate
 In process defect removal efficiency
 Defect distribution
Baseline Creation
 A process baseline represents the expected o
utcome by following the trail ( 踪迹 ) of the pr
ocess.
 Some important Definitions:
 Productivity: is defined in terms of function p
oint
 Quality: Delivered defects per function point
Baseline Creation
 Defect Injection Rate: total no of
defects injected during the life cycle of
project.
 Overall Defect Removal efficiency: The
percentage of total defects that are
detected inside the process.
Baseline Creation
 F=Size of software in function points
 E=Total effort spent in the project
 D1=Total number of defects found during development.
 D2=Total no of defects found after delivery
 D=D1+D2
 Productivity = E/F
 Quality=D2/F
 Defect Injection Rate= D/F
 Overall Defect Removal efficiency = D1/D
Process Capability Baseline for
3GL for Development Project
Sl Metric Remark General
# Baseline
1 Delivered Delivered defects/FP 0.04-0.09
Quality (delivered defects=AT defects/FP(avg:
0.06
+warranty defects)
defects/FP)
2 Productivity 1 person-month=8.5 4-18 FP/person-
person-hours X 22 month(avg: 10F
P/person-mont
days=187 person
h)
hours
Sl# Metric Remark General Baseline
3 Schedule 85% of projects
delivered on time. All
projects should aim for
delivery on time
4
Effort
4.1 Effort Simple is <=0.6
ratios Medium is = 1.0
Complex is >=2.0
4.2 Average Average built effort
built for medium should
effort be 4-6 person-days
Sl Metric Remark General Baseline
#

4.3 Effort RA=Requirement Analysis Min-Mid-Max


Distribut DE=design RA+DE=17%-20%-24%
ion BD=Build(code+CWT+unit BD=34%-38%-42%
testing) TT=7%-10%-13%
TT=Integration +System Testing AW=2%-4%-6%
AW=AT+warranty PM+CM=7%-8%-10%
PM=Project management TR=6%-8%-10%
CM=Configuration Management OT=9%-12%-15%
TR=Training
OT=Others
Sl Metric Remark General Baseline
#
5.0 Defects 0.8-1.2defects/FP

5.1 Defects (avg:0.95 defects/FP;around


Injection 0.05 defects/person-hour)
Rate
5.2 In-process 90%-95%(avg:93%)
defect
removal
efficiency
6 Defect Percentage of total defects
distribution Requirement specification 15% - 70%
Review+HLD review+
detailed design review+ 50% -70%
CWT+ Unit testing

Integration+ system+
Acceptance Testing
5% - 10%
Productivity of development Projects
50 40
FP/PERSON-MONTH
20 0 10 20
Process Improvement &
Analysis
 The PCB is used to compare previous years
PCB to analyze quality & productivity.
 The PCB is also used to analyze defect
injection rate.
 In general, If performance parameter differs
dramatically, then attempt is made to
identify the causes.
 PCB is also used in Process Improvement
Planning.

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