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Product Mapping

A product map is a block diagram that displays the components of a product and how they interface with each other. It adds knowledge about the purpose of each component and subsystem, and encourages thinking about how the components affect key performance attributes. A good product map identifies the big performance attributes customers care about, the sub-attributes that influence those, and the individual part characteristics that can be modified. It helps focus improvement efforts by documenting relationships and discovering opportunities.

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Luiza Gonzatto
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54 views10 pages

Product Mapping

A product map is a block diagram that displays the components of a product and how they interface with each other. It adds knowledge about the purpose of each component and subsystem, and encourages thinking about how the components affect key performance attributes. A good product map identifies the big performance attributes customers care about, the sub-attributes that influence those, and the individual part characteristics that can be modified. It helps focus improvement efforts by documenting relationships and discovering opportunities.

Uploaded by

Luiza Gonzatto
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPT, PDF, TXT or read online on Scribd
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Product Maps

Break Out

In your teams discuss the reasons for constructing a


process map during your process improvement
activities.
Block Diagrams

A sketch or a drawing of the components (or features


of components) that are contained in the product,
subsystem or component
The blocks are linked to show how the components
interface with each other.
A simple example

Motor
Water Clothes
controller

Motor Transmission Basket Cabinet

Y = “Walk” Performance Suspension

Feet
Will the washing machine move
during spin? Floor
Break out

Consider the elements of a process map -


What parts on a process map would be useful to add
to a block diagram?
What other information would be useful to add?
Product Maps

A block diagram of the product, subsystem, or


component that displays current product
knowledge .
 It adds the type of knowledge captured in C/E
Diagrams.
It increases the effectiveness of BB
techniques by encouraging Y=f(x) thinking
Elements of a Product Map

Give examples for a product map of each:


Big Y’s - what the design must deliver to the
customer
Little y’s - things that affect the big Y in terms of
physics, chemistry, psychology, etc. A useful question
to ask is “Why is this particular component or sub-
assembly there? What purpose(s) does it serve?”
x’s – things that affect the little ys. They are typically
individual part characteristics.
 Controllable
 Noise
Consider “first principles”

Think first about relationship between the y’s and


the Big Y’s.
By thinking about Y=f(y) first, we force ourselves to
consider first principles (fundamental laws of
nature). Why is that important?
Level of Detail

Which is best:
 identify “all” possible things on a product map that might
improve performance if changed
 identify only those things that are feasible based on resource
constraints?
Uses of Product Maps

 Lead to Y=f(x) for product; document and discover product


improvement activities.
 Identify how you are treating parameters for experimentation.
 Identify non-value adding components.
 Determine where to focus.

 Visualization tool - how do the components / sub-


assemblies interact?
 Communication tool - to design, manufacturing, labs, trade
partners, etc.

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