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Useful Vocabulary For Writing Emails in English

The document provides guidance on writing effective emails in English, including recommended structures and components for emails such as the subject line, salutation, opening, conclusion, and close. It also offers sample language and phrases for different email purposes and situations such as requesting information, apologizing, attaching files, and making arrangements. Standard email etiquette and conventions are covered to help non-native English speakers communicate clearly and appropriately through email.

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1K views16 pages

Useful Vocabulary For Writing Emails in English

The document provides guidance on writing effective emails in English, including recommended structures and components for emails such as the subject line, salutation, opening, conclusion, and close. It also offers sample language and phrases for different email purposes and situations such as requesting information, apologizing, attaching files, and making arrangements. Standard email etiquette and conventions are covered to help non-native English speakers communicate clearly and appropriately through email.

Uploaded by

chioknipp
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPT, PDF, TXT or read online on Scribd
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Useful Vocabulary for

Writing emails in English


GREEN: (very) informal
BLUE: formal
Email Structure
 Subject line: Must be short and specific.
 Salutation.
 Opening sentence: Used to explain why are
you writing. Always start with a capital letter.
 Conclusion: This is where you tell the reader
what kind of response, if any, you expect.
 Close.
E-mail Sample
Salutations
 When you don’t know the
name: When writing to a
-Dear Sir or Madam
group:
-To whom it may concern
-Hello
-Dear all
[no salutation]
-Hi everyone
 When you know the name:
-Dear Mr, Mrs, Ms …
-Dear John
-Hello Pat
-Hi Mary
-Hey Jake
Opening Sentence
 Replying to an email:
Thanks (very much) for your email.
This is to say thanks for your email.

 Giving a reason:
I’m (just) writing to … clarify
Just a (quick) note to ... Confirm…
Just a short email to … inform you…
let you know…
reply to…
request…
tell you…
thank you…
update you…
Attaching Files
- I’m sending you/attaching…
- I’ve attached…
- Please find attached…
- I’m sending you the price list/document as an attachment.

 When things go wrong:


- I’m afraid you forgot to attach the file…
- I’m afraid I can’t open the file/document. Can/Could you
send it again in … format, please?
Informing
- I’d like to inform of …
- Just a few comments about your last mail:
- I’m writing to tell you about/let you know..
- Just a note to say…
- Here’s the low-down on…
- FYI: This is to let you know …
- Hope this helps.
- Let me/us know if you need anything else.

* FYI: for your information.


Making enquiries
- I am interested in receiving/ finding out …
- I would like to receive …
- We would be grateful if …
- Could/Can you please send me …?
- Please send me …
- I’d appreciate a reply asap.
- Please answer asap

* asap: as soon as possible. * grateful: agradecido


Replying to an enquiry
- Thank you for your interest.
- I’m pleased to send you …
- I’m sending you … ( in an attachmente)
- Please find the requested infromation attached.
- We hope you find this satisfactory.
- We hope you are happy/satisfied with this.
- Thanks for choosing..

 When there will be a delay:


- Your request is being processed.
- We are working on your request.
Requesting action and Replying

Requesting:
- Can you send … to me by Friday, please?
- I need … by Thursday.
- Please get/keep in touch.
- Keep me posted.

Replying:
- Thanks for your email…
- In reply to your email, here are…
- Re your email, I …
- You’ll find the info(rmation) attached.
- I’ll get back to you asap.
Making and confirming arrangements

Making arrangements:
- Just a quick note to arrange a time to meet.
- I’m wring to set up/arrange …
- How/ what about Tuesday?
- Is (day) OK?

Confirming arrangements:
- I’d like to confirm …
- Just writing to confirm ..
- Tuesday is good for me.
- Please send me an email by 5 pm today to confirm this.
- Looking forward to seeing/meeting…

*Arrangements: planes.
Giving good and bad news
Good news:
- I am/ We are pleased to inform you* …
- I’m happy to tell you …
- You’ll be happy/delighted to hear that …
*tengo/tenemos el placer de comunicarle que.
Bad news:
- I’m sorry, but …
- I am afraid that …
- Unfortunately, …
Apologizing
 For a delay in answering: For something more
- I do apologize for the delay serious:
in replying. - We must apologize for …
- We deeply regret ..
- Sorry for the delay in getting
-My sincere apologies
back to you.
(close)
- Sorry this is so late. -We apologize for any
inconvenience caused.
 For not being able to help: - Please accept our
- Sorry, I don’t know. apologies.
- I’m so sorry …
- I’m afraid I can’t help you.
Friendly ending
 When you want a reply: General:
- I look forward/Looking forward to - Thanks for your help/
hearing from you/to your reply.
- Hope to hear from you soon. cooperation.
- I’d appreciate a reply asap. - Hope all is well with you.
- Have a nice day/
 Offering more help:
weekend! 
- Let me know if you need
anything else.
- Do not hesitate to contact us if
you need any assistance.
- Feel free to get in touch …
– If you have any other
question
– If you need more help.
– With any questions.
Close
- Yours sincerely
- Kind/Best regards
- Regards
- Best wishes
- All the best
- Best
- See you ( soon)
- Take care
- Bye (for now)
- [just the name or initials]
- [no close]

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