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Chapter 10-Human Relations and Motivation

Motivation refers to factors that stimulate desire and energy in people to be continually interested and committed to a job, role or subject. There are extrinsic and intrinsic types of motivation. Key theories on motivation and needs discussed in the document include Maslow's hierarchy of needs, McGregor's Theory X and Y, Ouchi's Theory Z, and Herzberg's two-factor theory, which distinguishes between hygiene factors like pay and benefits, and motivators like meaningful work and recognition.

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78 views7 pages

Chapter 10-Human Relations and Motivation

Motivation refers to factors that stimulate desire and energy in people to be continually interested and committed to a job, role or subject. There are extrinsic and intrinsic types of motivation. Key theories on motivation and needs discussed in the document include Maslow's hierarchy of needs, McGregor's Theory X and Y, Ouchi's Theory Z, and Herzberg's two-factor theory, which distinguishes between hygiene factors like pay and benefits, and motivators like meaningful work and recognition.

Uploaded by

Didar
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We take content rights seriously. If you suspect this is your content, claim it here.
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Chapter 10

Human Relations and Motivation


Motivation

Motivation is act or process of stimulating to


action, providing an incentive or motive,
especially for an act. The term motivation has
been derived from the Latin word, “ Movere”
which means to make someone move.

Types-
• Extrinsic
• Intrinsic
Theories of Management
and Needs
Maslow's Hierarchy of Needs
McGregor's Theory X and Theory Y
Ouchi's Theory Z
Herzberg Two Factors Theory of Motivation

1. Hygiene factors- status, job security, salary, fringe benefits,


work conditions, good pay, paid insurance, vacations

2. Motivators-challenging work, recognition for one's achievement,


responsibility, opportunity to do something meaningful,
involvement in decision making, sense of importance to an
organization

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